2–4
Troubleshooting
Table 2–2
Blank Screen, No Video but Raster Present
Symptom
Possible Cause
Suggested Solution
Raster can be
displayed by
adjusting the
brightness control,
but no video or
cursor can be seen
even when the
contrast control is
at maximum.
Host system’s CRT
screen saver feature
is activated.
Power to the host
system is off.
External signal
cable is disconnected.
Press any key to reactivate the
display.
Turn power to the host system
on.
Connect the signal cable to
the monitor and host.
Internal cabling is
loose or faulty.
Check all cabling to the
deflection module and the
video casting assembly.
The host system
is not supplying
video signals to the
monitor.
Connect the monitor to a
known working host system (if
available) to verify the problem
before replacing any monitor
module or cable.
Video casting
assembly is faulty.
Replace the video casting
assembly (Section 3.2.3).
Deflection module is
faulty.
Replace the deflection module
(Section 3.2.2).
Faulty CRT/chassis
assembly
Replace the CRT/chassis
assembly (Section 3.2.6)
only after trying the previous
solutions.