Digital Identification Solutions EDIsecure DCP 240, Printer Manual

Page 1: ...EDIsecure DCP240 Printer Guide 565991 001 Rev 01 August 2005 ...

Page 2: ...erating information for the printer and driver Info Central For in depth information about using the printer install Info Central on a Windows PC then click the icon on the desktop Insert the DCP Driver CD ROM and choose User Information to install Info Central FAQs Service and Support FAQs at www digital identification com provide answers to questions about the DCP240 printer Dealer For help with...

Page 3: ... Loading print ribbon 10 Check the PC connection 12 Status light 14 Opening Properties or Printing Preferences 16 Open the Printer Toolbox 18 Cleaning the printer 20 Printer supplies 22 Getting the most out of your printer 24 Troubleshooting 26 Legal Notices FCC 29 ...

Page 4: ... Lift the latch to open the printer cover Input hopper Lift the cover to load blank cards Output hopper Remove completed cards Ready button Push to pause or unpause the printer The status light helps you understand printer operation See Status light on page 11 for details ...

Page 5: ...nual Advance Knob Use to release a card in the printer or to turn rollers Power Receptacle Plug in the power supply to power on the printer Cable Guides Hold the data cable securely USB Data Port Connect the data cable to the printer All printers use this port ...

Page 6: ...age to the card Print ribbon cartridge with print ribbon Printer Label Includes the serial number and model information located on the left side of the printer and not visible in this drawing Cleaning roller not visible in this drawing Removes dust and debris from cards Tip Lift the latch to open the printer and see inside 1 1 ...

Page 7: ...inters with U printing can print one color monochrome Printers with C printing can also print in full color All DCP printers use a USB connection A magnetic stripe module can be a three track IAT or single track NTT module The optional magnetic stripe module is visible inside the printer ...

Page 8: ...he original package Tips Handling cards Cards can stick together Slide or fan cards to separate the edges Do not touch the surface of cards before printing them Oils on hands will reduce printing quality Handle cards by the edges or wear gloves Orient all cards the same way ...

Page 9: ...ut hopper The diagram shows the typical location for the magnetic stripe 4 Push the input hopper cover closed until it latches See EDIsecure PVC Cards on page 23 for more information about supplies and replacement parts for DCP printers ...

Page 10: ...idge if present Tips Handling print ribbon Keep unused ribbon in the original package Don t place ribbon on a dusty or dirty surface dirt could damage the printhead 4 Run a cleaning card and replace the cleaning sleeve at the same time that you load a new print ribbon See Cleaning the printer on page 20 for the steps to follow 1 1 ...

Page 11: ...e solid black gear Push until the spool clicks onto the spindle 6 Replace the loaded ribbon cartridge in the printer Make sure both spindles rest in the black supports on the left side of the printer Make sure the ribbon cartridge handle rests in the supports on the right side of the printer Make sure to install the full new spool toward the input hopper of the printer 7 Close the printer cover Pr...

Page 12: ... data port on the printer The printer can be connected in these other ways Through a direct network connection where the printer is connected to a network using a print server such as an HP Jetdirect 175x and the PC is connected to the same network As a shared printer where the printer is connected to another PC on the network and the user s PC is connected to the network See Info Central for more...

Page 13: ...he power cord to the power supply 2 3 Connect the power cord to the power outlet 3 4 The printer powers on and initializes Tips for printer power Wait while the printer initializes The printer Status Light displays steady green when the printer is ready to print cards See Status light on page 14 for details Follow the guidelines for your organization about when to power the printer on and off ...

Page 14: ...ng green for several seconds When the printer is ready to print the status light is steady green Status Light Description Meaning Red Amber Green The printer is starting The light displays colors while the printer initializes Steady Green The printer is ready and waiting to print cards Blinking Green The printer is busy such as when printing cards or initializing Steady Amber The printer is paused...

Page 15: ... card check the printer for problems If you changed the printer name power the PC off and on Steady Red The printer has a condition that requires service or the printer did not power on correctly To attempt to correct the condition power the printer off and on before calling for service Off The printer power is off Status Light Description Meaning ...

Page 16: ...t The driver must be installed for the printer icon to be present DCP Driver is the default name of the printer 4 From the menu bar choose File and then one of the following For Windows Me or 98 choose Properties For Windows 2000 or XP choose Printing Preferences and then click the Advanced button For Windows NT choose Default Document Properties and then click the Advanced button It might take a ...

Page 17: ... update all settings for the new card design Use the default settings of Spool printing so program finishes printing faster and Enable bi directional support To open the Printer Toolbox choose Open Printer Toolbox 7 Choose OK to save and close or choose Cancel to close without saving changes See Info Central for detailed setup information including information about settings for card features Prin...

Page 18: ... is displayed If it is not do one of the following to display it Double click the icon Open the Properties or Printing Preferences dialog and use the Printer Toolbox choices Use the Printer Toolbox to Run a cleaning card Change color settings Print a sample card or magnetic stripe test card View the status of communication between the printer and PC Suspend communication when not printing a card C...

Page 19: ...matically resumes when you print a card or when you open the Properties or Printing Preferences dialog box Buttons on the Printer Toolbox are not available grayed when a card is ready to print or is printing when there is a message or when the printer is powered off Wait until printing is done before printing a sample card running a cleaning card or using advanced setup Some buttons do not apply t...

Page 20: ... Remove unprinted cards from the input hopper 1 5 Open the Printer Toolbox if needed see Open the Printer Toolbox on page 18 6 Click the Clean Printer button A prompt to insert the cleaning card appears 7 Open the cleaning card package and remove the cleaning card 8 Insert the cleaning card into the input hopper 2 just past the roller 9 Click OK on the message box The printer moves the card throug...

Page 21: ...ing Cleaning tips Use the cleaning card as soon as you open the package The cleaning solution on the card evaporates after a few minutes Some card features such as signature panels and magnetic stripes can require more frequent cleaning of the printer Printing with a monochrome print ribbon requires more frequent cleaning Clean printer rollers regularly such as every time you change the ribbon If ...

Page 22: ...art number DIC 10201 prints up to 500 images Color print ribbons are designed for full color card printing The ribbons use the following color panels Y yellow M magenta C cyan blue K black and OP overlay panel Monochrome print ribbon Monochrome single color print ribbon is available for the DCP240 printer A roll of ribbon prints 1500 or more images The Ribbon Saver feature is enabled by certified ...

Page 23: ...lies included in the ribbon kit it is recommended that you order additional cleaning supplies to have on hand to address unusual situations The additional cleaning kit part number DIC 10064 includes 2 cleaning cards 1 printhead cleaning pen 10 cleaning sleeves See Info Central for complete information about supplies and replacement parts for DCP printers Card type Part number EDIsecure PVC Cards D...

Page 24: ...the results you want Edge to edge printing requires high quality cards and can require fine tuning the printer using the DCP Driver and the card design using EDIsecure CMS software Locate bar codes at least 0 25 inches from other printing and from the edge of the card Make sure the color used to print the bar code works in your bar code readers Do not print closer than 0 1 inch from a signature pa...

Page 25: ...ifications and connect them correctly Keep cards and supplies on hand and store them safely Keep the printer clean and keep the area around the printer clean See Info Central for detailed information about Setting up the printer for the card design Making cards Changing printer settings Troubleshooting Supplies and parts and specifications for them ...

Page 26: ...pearance problems 3 Cards jam often The brand of cards might be heavily powdered dirty or bowed curved Consider buying a different brand of cards or clean the printer more often to use the cards The printer rollers might be dirty See Info Central for steps to clean the printer rollers 4 The ribbon has broken Trim the end of the broken ribbon evenly If ribbon on the take up spool is not wound firml...

Page 27: ...n Power off the printer and power it on to see if communication resumes See Info Central for more detailed communication troubleshooting information 6 The printer cover will not close Make sure no extra items are inside the printer Make sure the print ribbon cartridge is installed correctly See Loading print ribbon on page 10 If you installed or bumped the printhead cartridge make sure it is insta...

Page 28: ...ithin this range Single phase 3 wire grounded receptacle only Physical requirements The printer weighs less than 4 kg 9 pounds The weight depends on the supplies and options installed Printer dimensions are 419mm 16 5 inches long and 198mm 7 8 inches wide The printer is 229mm 9 inches high The clearances required are 25mm 1 inch at the back 51mm 2 inches on the left side and 267mm 10 5 inches abov...

Page 29: ...n Solutions GmbH See Info Central for the statement of liability Regulatory compliance This product conforms to FCC and regulatory requirements as specified in North America Europe and Asia See Info Central for detailed regulatory compliance information Trademark acknowledgments Trademark service mark and copyright acknowledgments are listed in Info Central Proprietary Notice All drawings and info...

Page 30: ...Teckstrasse 52 D 73734 Esslingen Germany Tel 49 0 711 341 689 0 Fax 49 0 711 341 689 550 www digital identification com August 2005 565991 001 Rev 01 Dealer information ...