Digital Identification Solutions EDIsecure XID5xxie Instruction Manual Download

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T R O v e r h e a t

T R B r o k e n

T R S e n s o r B r o k e n

R R O v e r h e a t

R R B r o k e n

R R S e n s o r B r o k e n

O v e r c o o l

H e a d O v e r h e a r t

E E P R O M B r o k e n

M G U n c o n n e c t e d

M G M e c h a n i c a l

M G H a r d w a r e

E X T 2 C o m m u n i c a t e

H a r d w a r e

E X T. U n c o n n e c t e d

H a r d w a r e

M G C o m m u n i c a t e

E X T. S W S e t t i n g

E X T. J a m

E X T. C o m m u n i c a t e

B 8

F 0

F 1

F 2

F 3

F 4

F 5

F 6

F 8

F A

A 9

A B

A C

B F

4 4

A F

B 9

B A

B B

B E

Error code

Description of error

Remedy

Retransfer roller overheating

Turn off the power and then on again. Call for service if the
problem persists.

Should your printer require servicing, turn it off and unplug it and make inquiries at the outlet
where it was purchased.

Retransfer roller malfunction

Turn off the power and then on again. Call for service if the
problem persists.

Retransfer roller thermister
malfunction

Turn off the power and then on again. Call for service if the
problem persists.

Bend remedy roller overheating
error

Turn off the power and then on again. Call for service if the
problem persists.

Bend remedy roller malfunction

Turn off the power and then on again. Call for service if the
problem persists.

Bend remedy roller thermister
malfunction

Turn off the power and then on again. Call for service if the
problem persists.

Overcool

The usage environment temperature is too low.
Use at the specified usage environment temperature.
(Call for service if the problem persists.)

Thermal head overheated

Turn off the power and leave the unit for about 10 minutes before
switching on again. (Call for service if the problem persists.)

EEPROM malfunction

Turn off the power and then on again. Call for service if the
problem persists.

MG connection error

Turn off the power and then on again. Call for service if the
problem persists.

MG mechanical error

Turn off the power and then on again. Call for service if the
problem persists.

MG hardware error

Turn off the power and then on again. Call for service if the
problem persists.

Hardware error

Turn off the power and then on again. Call for service if the
problem persists.

Connected external device
malfunctioning

MG communication error

External device switch setting error

Turn off the power and then on again. Call for service if the
problem persists.

External retransfer unit jam error

Press the “reset

→

enter buttons” and remove cards if they are

not discharged. Press the “reset

→

enter buttons” and call for

service if the problem persists.

External unit communications error

Check the I/F cable connected correctly.Turn off the power and
then on again. Call for service if the problem persists.

External unit2 communications
error

Check the I/F cable connected correctly.Turn off the power and
then on again. Call for service if the problem persists.

Hardware error

Turn off the power and then on again. Call for service if the
problem persists.

Check the I/F cable connected correctly.Turn off the power and
then on again. Call for service if the problem persists.

Turn off the power and then on again. Call for service if the
problem persists.

Summary of Contents for EDIsecure XID5xxie

Page 1: ...6 47 Thank for purchasing this product Please read this manual carefully before use to ensure correct operation It is particularly important to read the Safety Precautions for safe operation After reading retain this manual carefully for future reference The product number is important for quality control Upon purchase check the back of the unit to make sure that the product number is correctly di...

Page 2: ...trical equipment designed for use within certain voltage limits Harmonized Standards EN55022 1998 Class B EN55024 1998 A1 2001 A2 2003 EN61000 3 2 2000 A2 2005 Class A EN61000 3 3 1995 A1 2001 A2 2005 EN60950 1 2001 EN50371 2002 EN300 330 2 V1 1 1 EN301 489 03 V1 4 1 Manufacture Victor Company of Japan Limited 2969 2 Ishikawa cho Hachioji shi Tokyo 192 8620 Japan Importer and distributor Digital I...

Page 3: ...ect the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is con nected Consult the dealer or an experienced radio TV technician for help Caution Changes or modifications not approved by party responsib...

Page 4: ...Operation 25 Turning on the power 25 Turning off the power 26 About the RESET button 26 On Initialization when the retransfer film cassette and or the ink ribbon cassette is loaded 26 User modes 27 User mode screen flow 27 User mode settings 28 Display mode settings 29 Clearing the free counter 30 Cleaning mode 30 Ink mode setting 32 Retransfer mode setting 33 Buzzer mode setting 34 Power saving m...

Page 5: ... dusts piled on the power plug Do not put a metallic material adjacent to the power plug Dusts and metal are conductive causing a fire or electric shock Pull out the power plug from the outlet every six months and clean the dusts piled on the legs and body of the plug Do not use a line voltage other than instructed Using a line voltage or power supply which is not specified may cause a fire or ele...

Page 6: ...e machine fails Do not put your head or yourself into the packaging bag Do not play with the packaging bag You may suffocate yourself Give close attention to small children who may want to play with the packaging bag Do not use the machine while it has a fault Do not use the machine while it has a fault as this may cause a fire or electric shock Immediately turn off the power pull out the power pl...

Page 7: ...r film ink ribbons and cards Handling Take note of the following points when handling print media retransfer film and ink ribbons and cards Use of bent or damaged cards may result in card feed error Do not touch the print media or the printed surface of cards directly with the hands as this may cause blurring of the print Foreign materials on the printing area may result in misprints Always load t...

Page 8: ...defects or card characteristics In addition we also do not provide compensation for insufficient print quality which are not agreed in advance Please evaluate carefully beforehand Card Material Some card material may not be suitable for printing Using a contact type IC card other than those specified by the dealer may cause damage to the thermal head No compensation is made for the life reduction ...

Page 9: ...entilation 4 Unstable locations and sloped surface 5 Areas near air conditioners humidifiers stoves etc that may cause condensation within the printer Install in the environment that gives full play to the printer ability The printer is to be installed in an environment with the following temperature and humidity Temperature 15 C to 30 C 59 F to 86 F Humidity 35 to 70 Use of the printer in an envi...

Page 10: ...ob Control panel Printer door Card tray Power switch Retransfer film cassette Accessory Ink ribbon cassette Accessory Rear External connection terminals Power input jack External connection terminals USB cable connection terminals E LAN cable connection terminals ...

Page 11: ...st computer with the interface cables which are commercially available The medium type IC unit has various type of interface cable according to installed IC unit Consult your dealer for more details Interface cable Commercial item Medium type IC unit and Compact IC unit 1 Set up the unit joint plate which comes with the laminator optional Mount the printer on to joint plate FR O NT F R O N T XIDie...

Page 12: ... if there is the possibility of uninterruptible power source CAUTION Set up continued CAUTION Laminator ILU 2 install the laminator Be careful not to pinch your finger when installing Memo If the mounting is uneven the card would not be transported smoothly be sure to fit the units right in Always install the unit at a horizontal and hard surface location 9 pin 9 pin Connecting cable Tight the scr...

Page 13: ...epending on the areas Portion A If a card jam a write error on magnetic stripes or an IC unit encode error occurs on the way press the RESET button then the ENTER button The printer is initialized and the cards are discharged from the right side of the printer Portion B See the description in Jam Transfer on p 50 Portion C When correctly printed the cards are discharged from the left side of the p...

Page 14: ...he ink ribbon and the retransfer film then place the cushion on the thermal head Transporting without the cushion may cause the thermal head and roller to malfunction Do not use cushion materials other than the transfer cushion that comes with the unit as this may cause damage to the head CAUTION Set up continued CAUTION Press the removal lever Ink ribbon cassette Orange CAUTION Shaft Ink face do ...

Page 15: ...ck The ink ribbon is firmly inserted into the bobbin holders The ink face of the ribbon is directed correctly The feeding and winding bobbins are mounted correctly Memo To mount the ink ribbon which is partially used set the unused portion of the ribbon yellow bobbin on the bobbin holder indicated with an arrow on the seal of the cassette Printing with the ink ribbon set improperly may cause the i...

Page 16: ...the retransfer face of the film facing outside and insert the bobbins into the bobbin holders firmly At this time perform setting so that the film is inside the guide Wind the film to the wind spool more than three stripes two frames Otherwise the printer may fail Place the cassette upright on a flat surface during set up When you need to take out the cassette for instance to clean the printer be ...

Page 17: ...mber of frames of the retransfer film being used is set For details refer to the Media Type setting on page 33 This work must be done when the used film number of frames is changed When the setting of number of frames is not correct the printed picture may be entirely shifted on the card 7 Close the printer door CAUTION M e d i a R u n O u t M e d i a S e a r c h M e d i a B r o k e n Memo When th...

Page 18: ...k ribbon and or the retransfer film very carefully with hands so that the media position of take up side become parallel Please do not touch the print side of the ink ribbon and or the retransfer film with your hands Otherwise it may cause improper printing When adjusting the print position of the retransfer film and or ink ribbon please follow the instruction label attached on the cassettes Impro...

Page 19: ...re that the tops of the cards are aligned properly CAUTION When handling cards avoid dusty environment and use the attached gloves Dusty cards such as those finger marked may cause improper printing Consult your dealer to purchase new gloves When moving the card bracket back into position do this slowly to avoid jamming your fingers Leaving the card bracket out of position may cause card jams To p...

Page 20: ...losing the card tray load cards with care R e a d y N o C a r d OR L o a d i n g When using magnetic cards When using cards with magnetic strips set the cards in the following manner For JIS II cards Place the card with its magnetic stripes upward and facing the card bracket For ISO cards Place the card with its magnetic stripes downward and facing the card bracket Printing on cards with magnetic ...

Page 21: ...e connection terminal on the printer s optional port The location of terminals varies with the host computer Please refer to the instruction manual of the host computer When there are multiple USB cable connection terminal on the host computer either one can be used Do not connect to the USB connection terminal on the host computer s monitor or keyboard It may not be recognized correctly When usin...

Page 22: ...you must configure the IP addresses for a every printer For details see page 37 of this documentation The Copyright of the Software is displayed This product includes software developed by the Open SSL Project for use in the Open SSL Toolkit http www openssl org This product includes cryptographic software written by Eric Young eay cryptsoft com This product includes software written by Tim Hudson...

Page 23: ...ter free counter and roller counter If an error occurs Displays the error status For details concerning the error display see p 46 47 of this manual During user mode Displays various setting modes For details concerning settings see p 28 in this manual Display background color Bright green OS booting up Orange Card feeding Red Error The above background colors can be selected in user mode settings...

Page 24: ...n i n g S l e e p i n g U S B R e a d y x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x H e a t i n g x x x x x N E T R e a d y G e t t i n g I P OS booting up Firmware version Shows firmware version number Displayed during the initialization process Displayed during preheating Displays Total Head Free or Roller Display is Roll according to the counter select setting Displaye...

Page 25: ... turning on the power The operation display LED READY LED will light up Making settings in the user modes When the LCD panel displays Ready or Preheating press MENU button For details concerning each user mode setting see p 28 of this manual 4 Enter the control command from the host computer to print cards The operation display LED READY LED will flash while the unit is receiving image data from t...

Page 26: ...e power these procedures are not necessary CAUTION On Initialization when the retransfer film cassette and or the ink ribbon cassette is loaded Dust or foreign particles may attach on the surface of retransfer film and ink ribbon when their cassette are removed from the printer This may cause defective printing such as image void defective retransfer etc To Avoid this it is recommended that the re...

Page 27: ... s s M G I S O Ty p e I C A n t e n n a P o s C o u n t e r R e s e t See P 31 D i s p l a y See P 30 I C C o n t a c t P o s See P 36 See P 31 See P 32 See P 33 See P 34 See P 36 See P 34 See P 35 See P 36 See P 36 See P 36 U s e r M o d e See P 39 U n i t N o See P 36 D o w n l o a d See P 37 Tr a n s p o r t M o d e See P 39 H R C o n t r o l See P 39 N e t w o r k MENU Press and appears on the...

Page 28: ...er the printing Setting the K printing mode 2 options standard and fine Setting the retransfer film setting the film type 1000 750 two types Setting the retransfer roller temperature 6 gradations can be set from 3 to 2 the larger the value the higher the temperature Setting the retransfer speed 13 gradations can be set from 10 to 2 the larger the value the faster the speed Setting the rear retrans...

Page 29: ...the ENTER button Main menu Submenu Factory setting See p 39 See p 39 See p 39 See p 37 Printer name entry Please select the PRINTER 01 09 and another name is enter from the host computer within 10 letters or numbers Select Interface USB LAN Availability of DHCP On Off IP address settings Setting when DHCP is Off Subnet Mask settings Setting when DHCP is Off Default Gateway settings Setting when DH...

Page 30: ... counter is reset with be cleaning this roller LCD panel contrast setting There are 7 gradations 3 to 3 the higher the value the stronger the contrast LCD panel background color settings 8 options Press to select the setting and press to save Press to select the setting and press to save The electronic beep sounds The beep will not sound if the buzzer mode setting is set to off The electronic beep...

Page 31: ... The beep will not sound if the buzzer mode setting is set to off To check that the counter is reset to zero select Free Counter in Setting the counter type on p 29 CAUTION The head counter is cleared to zero each time the thermal head is replaced C l e a n i n g R o l l e r s O K MG H e a d O K ENTER ENTER ENTER ENTER Execution The electronic beep sounds The beep will not sound if the buzzer mode...

Page 32: ...lectronic beep sounds The beep will not sound if the buzzer mode setting is set to off Press to select the setting value and press to save ENTER CAUTION UV ink level setting 9 gradations can be set from 3 to 5 the larger the value the darker the printing During UV print printing cards that are poor in heat resistance or printing under a high temperature may severely distort the cards CAUTION MENU ...

Page 33: ...rom the surface side Set the way of the peeling off the retransfer film 2 settings On and Off Depending on the card used peeling off the retransfer film may not be complete For the cards with JIS magnetic stripes setting On is recommended When setting On printing time will be longer by about1 5s No improvement is expected for the cards with ISO magnetic stripes Laminate Standby selection 2 setting...

Page 34: ...out for a period longer than the set time switch the units heater off Power save status When Off is specified electronic beep sound indicating an error electronic beep sound indicating the number of cards and electronic beep sound indicating settings saved with the ENTER button in the user mode are muted Press the EXIT button to cancel the user mode and the printer starts Sleeping appears on the L...

Page 35: ...ng perform temperature control after printing has started If the bend remedy temperature setting is set to off from any other setting the preheating status will remain the same until the roller temperature falls for approximately 10 minutes This is not a malfunction Leave the unit in ready status and wait 1 Setting temperature and speed of the bend remedial roller Adjust the roller temperature set...

Page 36: ...e electronic beep sounds The beep will not sound if the buzzer mode setting is set to off None No antenna Ext Unit An IC unit antenna is being used Added on A compact IC unit is being used Te s t P r i n t O K P r i n t i n g ENTER EXIT Exit user mode Press to carry out test printing The electronic beep sounds The beep will not sound if the buzzer mode setting is set to off A single sided color pa...

Page 37: ...method Setting when DHCP is Off Setting when DHCP is Off The electronic beep sounds The beep will not sound if the buzzer mode setting is set to off Press to select the setting value and press to save ENTER The electronic beep sounds The beep will not sound if the buzzer mode setting is set to off Press to select the setting value and press to save ENTER The electronic beep sounds The beep will no...

Page 38: ...i n g m o d e 0 0 0 0 0 0 0 0 0 0 0 0 U s e t h e k e y s t o c h a n g e t h e v a l u e o f t h e d i g i t a t t h e s y m b o l To i n c r e a s e u s e k e y To d e c r e a s e u s e k e y 0 0 0 0 0 0 0 0 0 0 0 0 U s e t h e R E S E T a n d M E N U k e y t o c h a n g e t h e d i g i t a t t h e s y m b o l RESET U s e R E S E T k e y t o m o v e t h e s y m b o l t o t h e l e f t a n d M E ...

Page 39: ...r after no printing motion for 30 minutes and over The temperature of the heat roller will automatically get an original setting when next card printing command received For that reason it takes long time for 1st card compared with normal printing Low temperature stand by mode setting Set the printer to DOWNLOAD mode DOWNLOAD mode setting To set the transport mode Transport mode 1234 5678 90AB 123...

Page 40: ...much dust and dirt In such a case perform cleaning every 100 to 200 cards Do not do this however during printing operations 1 Open the card tray 2 Remove the cleaning unit Pull out the cleaning unit toward you as shown in the illustration below 3 Wash the rollers of the cleaning unit with water Wash out dirt on the roller surface with your fingers Do not use alcohol or detergents The cleaning unit...

Page 41: ...e fan filter gets dirty partial omissions may occur on the printed cards or the printing result looks dirty It is recommended to clean the fan filter after printing about 10 000 cards 1 Remove the fan filters located in three positions on the sides of the printer 2 Remove the card tray See p 49 in this manual 3 Remove the fan filter located on the base of the printer inside the unit Bring down the...

Page 42: ...r cause of jamming of the cards It is recommended to clean the rollers once after printing about 1 000 cards It is also recommended to carry out cleaning before the work because the retransfer roller heat roller does not operate while it is hot 1 Remove the retransfer film cassette See p 16 in this manual 2 Turn on the power of the printer The printer initializes and the No Cassette error is indic...

Page 43: ...eat the cleaning procedure once more If the retransfer roller heat roller gets too hot appears on the LCD panel and the printer returns to the Ready state Turn off the power of the printer and wait until the roller completely cools down before starting the work Confirm that the retransfer film cassette has been removed The cleaning card does not go into the card discharge slot at the left side If ...

Page 44: ...ave been completed Once servicing and cleaning of the printer have been completed check to make sure that all parts have been replaced properly Improper replacement of parts may result in the power not turning on or in operating errors Periodical Maintenance Periodical maintenance by the service personnel is recommended to avoid print error and failure Consult your dealer for maintenance period an...

Page 45: ...eep 50 Cleaning unit Card feed rollers Bend remedial roller heat roller Retransfer roller heat roller All rollers require routine cleaning The card feed rollers retransfer roller and bend remedial roller can be cleaned on cleaning mode See p 42 43 in this manual The cleaning unit can be cleaned by water washing See p 40 in this manual Magnetic head Card turnover table How to clean the feed roller ...

Page 46: ...o cards are discharged turn off the power and remove the cards Turn on the power Card jam retransfer section Turn off the power and remove the cards from the retransfer section Turn on the power Card jam card discharge section Turn off the power and remove the cards from the paper discharge section Turn on the power The retransfer film has broken Mend the retransfer film Press the reset enter butt...

Page 47: ...age environment temperature Call for service if the problem persists Thermal head overheated Turn off the power and leave the unit for about 10 minutes before switching on again Call for service if the problem persists EEPROM malfunction Turn off the power and then on again Call for service if the problem persists MG connection error Turn off the power and then on again Call for service if the pro...

Page 48: ...se blurring To avoid this tendency following settings are recommended See Ink mode setting on Page 32 1 Set the black value K Try to increase setting value to more than 0 Standard Then darker printing is possible 2 Set the K printing mode Change mode from Standard to Fine Then thicker printing is possible If blurring still appears after having tried the above setting selecting more adequate charac...

Page 49: ...card tray pull it out toward you until it no longer moves and lift it 2 Remove the jammed cards If you can hold the jammed card pull it out 3 Return the card tray to its original position Push the card tray back into position on an angle Push the card tray back into its position while placing the card tray tabs on the folded over metal plates If you cannot hold the jammed card Pull out a small por...

Page 50: ...3 Turn the jog dial to move the card to the position where it becomes visible Turn the jog dial with the attached jog lever 4 Remove the card Remove the card Some parts inside the printer may be hot Be careful when removing the card CAUTION If the jammed cards come out of the turnover table push them back into the table and rotate the table slowly as it is positioned vertically until the table is ...

Page 51: ... 1 Manual English 1 Cleaning card 1 Card stacker 1 Ink ribbon cassette 1 Retransfer film cassette 1 USB cable 200cm 1 Jog lever contained in the card tray 1 Gloves 1 CF 32ICM Medium type IC unit Power supply Fed from the printer Mass 0 6kg Dimension cm 7 6 W 17 1 D 11 5 H CX21ICS Series Compact IC unit Power supply Fed from the printer Mass 0 5kg Dimension cm 5 W 15 2 D 11 5 H Accessories Screw wi...

Page 52: ...earance and dimensions Front view Side view unit cm 34 3 34 7 38 1 Specifications continued In case of disposal In case of disposal this unit take care for compliance with the local law and regulations in your country ...

Page 53: ...dentification Solutions Group Sublimation type retransfer printer EDI secure X ID5xxie Retransfer Printer Instruction Manual Digital Identification Solutions Group Teckstrasse 52 73734 Esslingen Germany Phone 49 711 341 689 0 Facsimile 49 711 341 689 550 ...

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Digital Identification Solutions EDIsecure XID5xxie, Instruction Manual

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