Digital Identification Solutions XID 8300, Instruction Manual

Page 1: ...Instruction Manual ID 8300 Retransfer Printer X LST1007 001B ...

Page 2: ...17 Factory Settings 19 Security Lock 20 Setting Using the Operation Panel 20 Replacement Cards 29 Ink Ribbon 30 Retransfer Film 31 Maintenance Servicing of Parts 33 Servicing Based on Print Output 41 Troubleshooting When an Error Message is Displayed 42 Cards 44 Ink Ribbon 52 Retransfer Film 54 Unable to Produce Desired Printing Results 55 Printer not Operating as Desired 56 Setup Installation and...

Page 3: ...ing system and MicrosoftW WindowsW 2000 operating system are represented as Windows 7 Windows Vista Windows XP and Windows 2000 respectively in this manual v Microsoft product screen shot s reprinted with permission from Microsoft Corporation v This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org This product includes cryptographic sof...

Page 4: ...Warnings Before Use 4 ...

Page 5: ...Caution Before Use 5 ...

Page 6: ...lity Store the printing media or card in one of the following locations m Storage environment v Temperature 5 C to 25 C v Relative humidity 40 to 60 m Storage location Do not store the printing media or card in the following locations Doing so may cause the media or card to deteriorate v Places exposed to direct sunlight v Places with a high temperature and humidity v Places near organic solvents ...

Page 7: ... to a magnetic stripe card G Card turn over unit double sided printer only v Inverts the card H Cleaning roller v Removes dust or dirt attached to the card I Card hopper v For loading cards J Retransfer film take up side v For attaching the take up side of the retransfer film K Retransfer film supply side v For attaching the unused side of the retransfer film L Ink ribbon take up side v For attach...

Page 8: ...ting the power cord Right A NG card outlet v If a card is left inside the printer when the power is turned on or reset the card will be automatically discharged v Cards in the printer are discharged when an error occurs in the magnetic stripe card or IC card B Air suction fan opening v Air inlet of the internal cooling fan C Handle v Hold this area when moving the printer D Filter cover v Cover of...

Page 9: ...ransfer film cassette v For installing the retransfer film H Cassette buttons v Press these buttons in order to pull out the ink ribbon cassette or retransfer film cassette Ink Ribbon Cassette A Guide shaft v Provides guide to the position for installing the cassette B Shafts v For installing the ink ribbon C Bobbin holder black v For securing the take up side of the ink ribbon D Bobbin holder yel...

Page 10: ... mm x 411 mm x 322 mm W x H x D Outline Dimensional Drawing The specifications and appearance of this product may be modified for improvement without prior notice Accessories Products Sold Separately Accessories Please check to ensure that the printer accessories are in place when unpacking the product package v CD ROM x 1 v Getting started guide x 1 v READ ME FIRST LST1013 x 1 v Power Cord 2 m x ...

Page 11: ...ting v Magnetic encoder Device for writing data to a magnetic stripe card It can only be installed on a double sided printer v Contact IC encoder Device for writing data to a contact IC card v Non contact IC encoder Device for writing data to a non contact IC card Before Use 11 ...

Page 12: ...e consult our authorized dealers in advance v For printing using application software prepared by the user refer to the instruction manual of the corresponding application 1 Turn on the power 2 Check to ensure that cards are inserted into the card hopper 3 Open the application s print settings screen and select this printer in Name v If there are multiple printers select the name of the printer th...

Page 13: ...onfirms or executes the setting m Pressing it each time displays the next setting item Next m Pressing it each time displays the next setting m Enters the settings change mode Change v If F is not displayed for an item you can adjust the settings on the status monitor of a computer m Enters the scroll mode for the displayed characters Scroll m Scrolls to the next displayed character on the left m ...

Page 14: ...ializing I n i t i a l i z i n g m Preheating P r e h e a t i n g m Ready R e a d y m Feeding card or discharging NG card M o v i n g m Printing P r i n t i n g m Test print in progress Te s t i n g m Loading card L o a d i n g m Downloading D o w n l o a d i n g m Magnetic encoding in progress M G E n c o d i n g m IC encoding I C E n c o d i n g m Adjusting heating roller to the preset temperatu...

Page 15: ...larger value increases the density level Retransfer v Displays the retransfer mode settings Settings v Temp Level 2 1 0 1 2 For setting the retransfer heating roller temperature Selecting a larger value increases the temperature Retransfer may fail depending on the card used If retransfer fails raise the setting to the next higher value A higher retransfer heating roller temperature helps to enhan...

Page 16: ...etting A page 25 v Buzzer On Off For setting whether to sound the buzzer when an error occurs or when settings are changed Buzzer Setting A page 26 v Unit No No 1 No 10 For setting the printer s unit number according to the USB environment Unit Number Setting A page 27 Option v Displays the optional settings Settings v MG None ISO Displays the availability of a magnetic encoder or the type of magn...

Page 17: ...mode A page 15 1 Press I v Enters the setting mode 2 Press J v Pressing it each time displays the next setting item v Pressing G displays the setting item on the next lower level v Pressing F enters the settings change mode v Pressing B confirms or executes the setting v Pressing H displays the setting item on the next higher level Operating the Printer 17 ...

Page 18: ... Operating the Printer 18 ...

Page 19: ...ler Item Factory Settings Power Saving Off HR Control Off m Setting Item Factory Settings Display Mode Laminator State Counter Total Cnt Contrast 0 Buzzer On Unit No No 1 m MG Item Factory Settings ISO Type Hico Retry Count 1 m Network Item Factory Settings Printer Name PRINTER01 Host IF LAN IPv4 DHCP On Setting IP Address 192 168 0 141 Subnet Mask 255 255 255 0 Gateway 192 168 0 1 Effective IP IP...

Page 20: ...computer Setting Using the Operation Panel Initialization v Whenever the power is turned on cue initialization is performed automatically on the ink ribbon and retransfer film v You can also perform initialization manually using the operation button on the operation panel 1 Press K v An Initialize OK message appears 2 Press B v An Initializing message appears and initialization of the printer star...

Page 21: ... message appears m Initializing printer without feeding the image A Press B v An Initializing message appears and initialization of the printer starts m Initializing printer after feeding by one image A Press J to set to Next Panel OK B Press B v An Initializing message appears and the printer is initialized after feeding the ink ribbon and retransfer film by one image m Initializing printer after...

Page 22: ...Press A and select a test pattern type 5 Press B v Test print starts Firmware Update 1 Press I v A Cleaning message appears 2 Press J to set to Download v Pressing it each time displays the next setting item 3 Press G v A Download Ready message appears indicating that the printer is ready to download data from the computer 4 Start data download from the computer v A Downloading message appears Cau...

Page 23: ... after the power is turned on again Display Mode Setting v This is used for setting the information to be displayed on the operation panel Settings v Counter Displays the counter preset in Counter setting v Laminator State Displays the operating status of the connected laminator If a laminator is not connected the counter is displayed 1 Press I v A Cleaning message appears 2 Press J to set to Sett...

Page 24: ...d after the last cleaning v Error Cnt error counter Displays the number of cards that are not correctly printed This number can be reset 1 Press I v A Cleaning message appears 2 Press J to set to Setting v Pressing it each time displays the next setting item 3 Press G v A Display message appears 4 Press G v A Mode message appears 5 Press J to set to Counter 6 Press F v Enters the settings change m...

Page 25: ... setting Contrast Setting v For setting the contrast of the operation panel display Settings v 3 2 1 0 1 2 3 Selecting a larger value increases the contrast 1 Press I v A Cleaning message appears 2 Press J to set to Setting v Pressing it each time displays the next setting item 3 Press G v A Display message appears 4 Press G v A Mode message appears 5 Press J to set to Contrast v Pressing it each ...

Page 26: ...ings are changed Settings v On turns on buzzer sound Off turns off buzzer sound 1 Press I v A Cleaning message appears 2 Press J to set to Setting v Pressing it each time displays the next setting item 3 Press G v A Display message appears 4 Press J to set to Buzzer 5 Press F v Enters the settings change mode 6 Press A and select a setting 7 Press B to confirm the setting v Pressing B confirms the...

Page 27: ...ess H to exit the setting mode v Pressing it each time displays the setting item on the next higher level 9 Turn off the power v The changes to the setting will be reflected when you turn on the power again Transport Mode Setting v When transporting or moving the printer ensure that the heating roller is fastened to a safe position Cautions v Make sure that you set to the transport mode when trans...

Page 28: ...ays the next setting item 9 Press B v After setting to the transport mode a Please Power Off message appears 10 Turn off the power and install the cassette Cautions v While in the transport mode the retransfer film cassette cannot be installed to the printer with the retransfer film loaded m Canceling the transport mode v With the printer door closed turn on the power to cancel the transport mode ...

Page 29: ...printer Otherwise the card hopper cover may not close properly and this may damage the printer v Printing the card on the side with the magnetic stripe may cause printing errors or damage to the card s functions If you want to do so please consult our authorized dealers in advance v To set cards with both functions magnetic stripe and contact IC follow the procedure for setting the contact IC card...

Page 30: ...y work on the printer door Do not place heavy objects or apply load on the printer Doing so may damage it v During replacement clean the four bobbin holders on the printer If burrs produced by friction with the bobbins are attached to the bobbin holders they may fall onto the card ink ribbon or retransfer film causing printing errors Cleaning the bobbin holders A page 38 1 Open the printer door 2 ...

Page 31: ...assette is heavy when the retransfer film is loaded To prevent the cassette from dropping during handling make sure to hold it with both hands v When installing a used retransfer film align the unused side of the film with the arrow indicated on the label of the cassette Improper alignment may result in errors or the print may turn out light v When installing a new film make sure that at least thr...

Page 32: ...n holders with the film set to the far end of the guides v A take up side black v B unused side green 4 Remove any slack in the film A Hold the retransfer film cassette B Turn the knob in the direction indicated by the arrow 5 Insert the cassette all the way in along the guide rail until a click sound is heard followed by closing the printer door 6 Press KNB to reset the printer Memo v To avoid pr...

Page 33: ... roller daily at the end of the operation v Do not perform any work on the printer door Do not place heavy objects or apply load on the printer Doing so may damage it v After washing allow the cleaning roller to dry completely before installing it to the printer v Do not wash the cleaning roller with anything other than water e g alcohol v Replace the cleaning unit with a new one after using it fo...

Page 34: ...ection 3 Install the card hopper Fan Filter v The color of the printed card may appear faded or dirt may appear conspicuous if the fan filter is dirty v Perform cleaning after printing about 10 000 cards Cautions v Start work after ensuring that the power has been turned off v After cleaning is complete check to ensure that all dismantled parts are restored to their original positions Failure to r...

Page 35: ...er of the printer Doing so automatically discharges the card v Do not perform any work on the printer door Do not place heavy objects or apply load on the printer Doing so may damage it v Each cleaning card can only be used once Reusing a dirty card may dirty the roller or cause the printer to malfunction v After cleaning is complete check to ensure that all dismantled parts are restored to their ...

Page 36: ...in 20 seconds after pressing B v After pressing B the buzzer sounds upon a lapse of 20 seconds and a Jam Hopper error message appears about 10 seconds later Press KNB to cancel the error v When a standard sized card is inserted the card is automatically discharged from the NG card outlet and a Cleaning Start OK message appears 11 Press B and insert the cleaning card again v Reverse the adhesive fa...

Page 37: ...place heavy objects or apply load on the printer Doing so may damage it v For details on separately sold items please consult our authorized dealers v Replace the magnetic head cleaning card accordingly if it has become dirty Using a dirty card may dirty the head and cause malfunction 1 Turn on the power 2 Check to ensure that Ready or Preheating is displayed on the operation panel of the printer ...

Page 38: ...tte on a flat surface as illustrated in the diagram Avoid doing so on the floor as dust attached to it may cause printing errors v Do not perform any work on the printer door Do not place heavy objects or apply load on the printer Doing so may damage it v Perform cleaning each time you replace the ink ribbon or retransfer film v After cleaning is complete check to ensure that all dismantled parts ...

Page 39: ...the cassette on a flat surface as illustrated in the diagram Avoid doing so on the floor as dust attached to it may cause printing errors v Do not perform any work on the printer door Do not place heavy objects or apply load on the printer Doing so may damage it v Touching the thermal head with your body electrostatically charged may cause damage to the head Make sure that you touch the metallic p...

Page 40: ... wipe the thermal head Cotton swab and alcohol sold separately v Wipe the thermal head with care in the horizontal direction 5 Insert the retransfer film cassette along the guide rail until a click sound is heard 6 Insert the ink ribbon cassette along the guide rail until a click sound is heard followed by closing the printer door Maintenance 40 ...

Page 41: ...an the card feed roller heating roller A page 35 v Clean the bobbin holders A page 38 Card Jam v Clean the cleaning roller A page 33 v Clean the card load roller A page 34 Error During Writing to or Reading of Magnetic Stripe Card v Clean the magnetic head A page 37 Lines Appear on Card after Printing v Clean the thermal head A page 39 Maintenance 41 ...

Page 42: ... the card turn over unit Remove the jammed card A page 45 Jam MG 92 v Card jam in the magnetic encoder unit Remove the jammed card A page 47 Jam Transfer 93 v Card jam in the card feed roller Remove the jammed card A page 48 Jam Discharge 94 v Card jam near the card outlet Remove the jammed card A page 49 Jam Retran 95 v Card jam near the retransfer heating roller Remove the jammed card A page 50 ...

Page 43: ...recurs turn off the power and consult our authorized dealers TR Heater F1 v The retransfer heating roller is faulty Turn off and on the power again If the same problem recurs turn off the power and consult our authorized dealers TR Thermister F2 v The retransfer heating roller thermistor is faulty Turn off and on the power again If the same problem recurs turn off the power and consult our authori...

Page 44: ...force on the card hopper Doing so may damage it v Do not touch the printing surface of the card Touching it may cause printing errors Put on the supplied gloves when handling the cards Error Code Jam Hopper 90 v Card jam near the card hopper and cleaning roller 1 Detach the card hopper cover and remove the unused cards 2 Remove the jammed card with a hand If the card cannot be removed by hand A pa...

Page 45: ...is discharged from the card load slot Cautions v If the card cannot be removed do not try to do so forcibly Consult our authorized dealers or the servicing personnel F Restore the jog dial to its original position and close the printer door G Turn on the power Go to step 3 A page 44 Error Code Jam TurnOver 91 v Card jam near the card turn over unit 1 Turn off the power 2 Remove the card hopper 3 D...

Page 46: ...urs the Jam TurnOver message will not disappear after removing the jammed card until the card turn over unit is set to Home Pos v If the printer door is opened when a Jam TurnOver error occurs a Please Adjust Turn Unit Pos message will be displayed Remove the jammed card and set the card turn over unit to Home Pos m If the card cannot be removed A Install the cleaning unit B Attach the jog dial to...

Page 47: ... the jog dial Doing so may cause the card turn over unit to malfunction D Turn the cleaning roller shaft in the clockwise direction E Remove the card after it is discharged from the card load slot Cautions v If the card cannot be removed do not try to do so forcibly Consult our authorized dealers or the servicing personnel Go to step 8 A page 46 Error Code Jam MG 92 v Card jam in the magnetic enco...

Page 48: ...eaning roller shaft D Turn the card feed roller shaft and cleaning roller shaft in the clockwise direction while checking the position of the card v Remove the card after it is discharged from the card load slot For single sided printers the card is discharged from the NG card outlet Cautions v If the card cannot be removed do not try to do so forcibly Consult our authorized dealers or the servici...

Page 49: ... card C Attach the jog dial to the card feed roller shaft D Turn the card feed roller shaft in the anti clockwise direction while checking the position of the card v The card is discharged from the card outlet Cautions v If the card cannot be removed do not try to do so forcibly Consult our authorized dealers or the servicing personnel E Restore the jog dial to its original position and install th...

Page 50: ...the card is inside the printer unit A page 51 If the card is caught in the card feed roller to the right of the retransfer heating roller A page 51 If the card is caught in the card feed roller to the left of the retransfer heating roller A page 52 4 Install the retransfer film cassette and close the printer door 5 Press K v A Jam Card Removed message appears 6 Press O Cautions v Initializing the ...

Page 51: ... cassette and close the printer door F Turn on the power Go to step 5 A page 50 m If the card is caught in the card feed roller to the right of the retransfer heating roller A Turn off the power and detach the card hopper B Check the position of the card C Attach the jog dial to the card feed roller shaft and cleaning roller shaft D Turn the card feed roller shaft and cleaning roller shaft in the ...

Page 52: ...inked surface the side that faces outward when installed with your hand Touching it may cause printing errors Put on the supplied gloves when handling the ink ribbon v The cassette is heavy when the ink ribbon is loaded To prevent the cassette from dropping during handling make sure to hold it with both hands v When installing a used ink ribbon align the yellow side of the unused ribbon with the a...

Page 53: ...n the ink ribbon 6 Insert the cassette all the way in along the guide rail until a click sound is heard followed by closing the printer door 7 Press KNB to reset the printer Memo v To avoid printing errors it is recommended that you forward by one or two images after installing the ink ribbon cassette or retransfer film cassette Initializing printer when installing the cassette A page 21 Troublesh...

Page 54: ...ult in errors or the print may turn out light v Do not perform any work on the printer door Do not place heavy objects or apply load on the printer Doing so may damage it v During replacement clean the four bobbin holders on the printer If burrs produced by friction with the bobbins are attached to the bobbin holders they may fall onto the card ink ribbon or retransfer film causing printing errors...

Page 55: ...rall Printing Quality is Poor v Clean the cleaning roller A page 33 v Clean the fan filter A page 34 v Clean the card feed roller heating roller A page 35 v Clean the bobbin holders A page 38 v Is the printing face of the card dirty Use a clean card Card is Printed in a Single Color v Is the print setting set to single color printing v Is the software application setting set to single color printi...

Page 56: ...Try connecting another electrical device to the outlet If the device works normally then it could be due to malfunctioning of the printer Please consult our authorized dealers Printing does not Start or Stops Halfway v Is the printer door open Close the printer door properly and reset the printer A page 20 v Is the printer connected to a computer Connect the printer to a computer correctly using a...

Page 57: ... Do not place any object on the printer Power Cord Connection 1 Insert the power cord supplied to the AC inlet at the rear of the printer 2 Plug the power cord supplied into an outlet Memo v Make use of an AVR automatic voltage regulator to prevent any fluctuation in voltage Alternatively an uninterruptible power supply is recommended in case momentary power failure occurs Cautions v Make sure tha...

Page 58: ...e ink ribbon cassette on the right 3 Install a new ink ribbon v Install while referring to the indication on the label of the cassette A With the inked surface facing outward align the yellow side of the unused ribbon with the arrow on the cassette and unwind it along the three shafts B Insert the ink ribbon firmly into the bobbin holders with the ribbon set to the far end of the guides v A take u...

Page 59: ...e button and remove the retransfer film cassette on the left 3 Install a new retransfer film v Install while referring to the indication on the label of the cassette A When installing the retransfer film make sure that at least three black lines are wound onto the take up side B With the retransfer face facing outward align the unused side of the film with the arrow on the cassette and unwind it a...

Page 60: ... may cause printing errors Put on the supplied gloves when handling the cards v To prevent card jams from occurring limit the number of cards stored in the card hopper at any time to about 100 pieces regardless of the card thickness v When using new cards set them after making sure that they are not adhered to each other due to static v Align the cards before setting them in the printer Otherwise ...

Page 61: ...per knob to LOCK m Adjusting card thickness v The thickness of a card that is adjustable is between 0 25 mm and 1 00 mm This is adjusted to a thickness of 0 76 mm by default A Set the card hopper knob to LOCK B Remove the card hopper C Insert a ballpoint pen into the card separator hole and turn slowly v Adjust according to the range of the card thickness used Memo v If the card cannot be discharg...

Page 62: ...le clamp Doing so may subject the USB connector of the printer to stress thus resulting in connection problems 3 Plug the other end of the USB cable into the USB cable connection terminal of the computer Connecting with a LAN Cable Cautions v Plug the LAN cable in correctly and firmly v Make use of a shielded LAN cable to avoid any malfunction v If a USB cable is also connected at the same time wh...

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Page 64: ... Beijing Co Ltd Lonsdale Center C207 No 5 Wanhong Road Chaoyang District Beijing 1 00015 P R China Phone 86 10 6437 4376 Fax 86 10 6433 1278 Email support cn digital identification com Digital Identification Solutions LLC 111 Kiowa Lane Piedmont SC 29673 United States of America Phone 1 864 272 1199 Fax 1 770 234 5798 Email support us digital identification com Digital Identification Solutions Bra...