User Menu
Graphic Touchscreen Keypad User’s Guide
19
Common Keypad Displays
Listed in the table are several messages you may see on the screen display. Follow the instructions in the Possible Solutions column to
correct the problem. In many cases, you need to call a service person to correct the problem. Displays not discussed here indicate your
service representative should be called.
Message
Tone at
Keypad
Meaning
Possible Solutions
INvALID CODE
No
The user code you entered is not recognized by the system.
Check the user code and try again.
CLOSING TIME
Yes
The schedule has expired but the system has not been armed.
Users still on the premises are reminded to arm the system or
extend the schedule to a later time.
AC TROUBLE
Yes
The system is not getting proper AC power.
Contact your service person if other electrical devices in your home
are working.
BATTERY TROUBLE
Yes
The battery is either low or missing.
Contact your service person.
SYSTEM TROUBLE or
SERvICE REqUIRED
Yes
There is a problem with one or more components in the system. Contact your service person.
SYSTEM BUSY
No
The system is performing another task with a higher priority.
Wait a few moments for the system to complete the task.
Contact your service person if the problem remains.
4-WIRE BUS TROUBLE
No
There is not a supervised device on the bus.
Contact your service person.
The voltage is low or there is an open yellow wire.
Two devices share the same address.
TRANSMIT FAIL
Yes
The panel has attempted to communicate with the Central
Station ten times and has not succeeded.
Make sure your telephone line is working properly.
Contact your service person if the problem remains.
NON-POLLED ADDRESS
No
Keypad is set to an invalid address.
Contact your service person.
WIRELESS TROUBLE
Yes
The panel is unable to communicate with the wireless receiver.
verify the receiver is properly connected to the panel.
verify the correct House Code is programmed in System Options.
The wireless receiver is missing.
