Digital Watchdog DWC-MF4Wi4C1, User Manual

Page 1: ...fore installing and using the camera please read this manual carefully Be sure to keep it handy for future reference MEGApix CaaSTM 4MP Ultra low profile vandal dome IP camera DWC MF4Wi4C6 DWC MF4Wi4C1 DWC MF4Wi6C6 DWC MF4Wi6C1 ...

Page 2: ...mera Doing so may cause personal injury due to fire electric shock or falling objects Do not install the unit in humid dusty or sooty locations Doing so may cause fire or electric shock If any unusual smells or smoke come from the unit stop using the product Immediately disconnect the power sorce and contact the service center Continued use in such a condition may cause fire or electric shock If t...

Page 3: ...aundry tub in a wet basement near a swimming pool etc 6 Clean only with dry cloth Unplug this product from the wall outlet before cleaning Do not use liquid cleaners 7 Do not block any ventilation openings Install in accordance with the manufacturer s instructions Slots and openings in the cabinet are provided for ventilation to ensure reliable operation of the product and to protect it from over ...

Page 4: ...tup Video Audio Region of Interest Configuration 28 Setup Video Audio Privacy Mask Configuration 29 Setup Camera Camera Image adjustment and Enhancement 30 35 Setup Network Settings 37 46 Setup Trigger Action 47 49 Setup Security 59 63 Setup System Firmware Update 65 66 Setup System Date Time 67 Setup System User Management 68 Setup System System Log 69 Setup System System Information 64 Setup Sys...

Page 5: ...s Moisture absorber Absorber Guide Template Sheet for Installing by Bolt Nut Template Sheet for Installing by Plate Mount Bolt Nut Torx Wrench Mount Plate Test Monitor Cable Waterproof cap Gasket Quick Manual Download Guide Note Micro SD Card is built in in this camera 5 ...

Page 6: ...te Hook Mount Plate Bezel Lens Bottom Case Gimbal Tilt Stopper Screw Dome Cover DC Power Jack Waterproof cap RJ 45 Connector Reset Button SD Card Slot Part Name Introduction Test Monitor Cable Connector 6 ...

Page 7: ...y valuable things under the place move them away Detach the dome cover using torx wrench provided Use the Torx wrench to loosen 3 bolts counter clockwise to remove the dome cover 1 Before install the camera remove the Poron ring 2 Remove the screw hole cap according to the installa on When using Mount plate mount bolt nut do not need to be removed 3 Reset to the Factory Default Press the reset but...

Page 8: ...nd power cable respec vely See the sec on Installa on Cabling for details on the ceiling Once removing the rubber stopper fix the bo om case To achieve desired view direc on and orienta on stopper screw rotate 3 axis gimbal To fix the se ng ghten the lt Put the Lan cable into a then b will be assembled to a without making any space ghtly As a final step c need to be assembled to b Installa on Install...

Page 9: ... passing the cables through the hole fix the Connect the network cable and power cable respectively See the sec on Installa on Cabling for details Fix the bo om case on the mount plate Press 3 bezels on bo om case of camera ll it sounds snap to lock the camera to the mount plate To achieve desired view direc on and orienta on stopper screw rotate 3 axis gimbal To fix the se ng ghten the lt 5 6 Put t...

Page 10: ...Bolt Nut Template Sheet 1 Disassemble the camera See the section Installation Disassemble the camera for details Using the template sheet make the cabling holes on the ceiling panel Insert the 2 mount bolts into bottom case of camera 3 2 10 ...

Page 11: ...ec ng the cable Fix the bo om case by ghtening mount nuts to mount bolts on the ceiling panel 4 7 8 6 To achieve desired view direc on and orienta on rotate 3 axis gimbal To fix the se ng ghten the lt stopper screw A ach the dome cover to the bo om case Detach the protec on film from the dome cover 11 ...

Page 12: ...E Switch If a PoE enabled switch is not used use a power adaptor for power transmission and non PoE switch for data transmission Follow the illustrations below to connect the camera without a PoE enabled Switch 1 Using a PoE Enabled Switch The Camera is PoE compliant allowing transmission of power and data via a single Ethernet cable power record or control the camera Follow the illustration below...

Page 13: ...share video audio and text data using digital devices Warning Do not remove the built in micro SD card which has been qualified CAAS TM purpose Make sure check the built in micro SD card at the system before installa on Other Micro SD cards may not work properly DWC MF4Wi4C6 DWC MF4Wi6C6 64GB based model 128GB based model DWC MF4Wi4C1 DWC MF4Wi6C1 13 ...

Page 14: ... DHCP Status Camera Firmware Live Time Web Port Network s Gateway Network s Netmask Camera Settings Refresh Search Results Camera s IP Address Camera s Name Camera s Thumbnail View Camera s Model Number Camera s Model Mac Address Firmware update 14 ...

Page 15: ... install VLC to display live video 8 The IP setting can be set to STATIC at IP Installer or web viewer followed by Setup Network Network Settings 9 If the IP Camera is connected to a network which utilizes a router you must have Port Forwarding configured on your personal router to forward all ports to the IP address you have assigned the IP Camera 10 After configuring Port Forwarding on your router...

Page 16: ...your IP Video Server on our DDNS website before you configure setup or install the IP Camera Even though your IP is not dynamic you will get benefit if you register to DDNS In this case just remember hostname dyndns com gate1 instead of complicated series of numbers like http 201 23 4 76 8078 For more details contact our Support Center Touse a public DDNS called dyndns or no ip refer to the detail i...

Page 17: ...gs received from your Internet Service Provider ISP You may need to refer to these IP addresses at a later time during the configuration Current TCP IP Settings IP Address Subnet Mask Default Gateway Primary DNS Server Secondary DNS Server Option Static Dynamic 2 You must determine whether the IP address is STATIC or DYNAMIC At this moment you are only concerned about the ISP Did they provide you w...

Page 18: ...n how to choose a unique IP and match your network read the FAQ The IP address you assign must be a private IP For information on how to choose a private IP please read the FAQ If you did not receive any IP addresses from your ISP contact the ISP and acquire the IP address of their DNS server This IP address must be the IP address of your router private or LAN side Use the same Default Gateway you...

Page 19: ... to acquire the IP address of their DNS server Case C Static Fixed IP Dedicated line directly to the IP Camera Camera Phone Line or CATV Cable xDSL Modem ISP Provided Internet This is the same site you will register later to utilize our DDNS service You may select any number between 1025 60000 Case D Dynamic IP DSL Cable Modem Connected directly to the IP Camera Camera Public Line Gateway or Route...

Page 20: ...r 50 seconds close the configuration screen The view will display Trying to Reconnect If the ACTIVE light on the IP Camera has gone off and is now back on again flashing the IP Camera has rebooted After the system reboots completely remove the power supply from the unit and close Internet Explorer 3 Return your PC Laptop TCP IP properties to theiroriginal settings 4 Before installing the IP Camera yo...

Page 21: ... Internet Explorer and specifying the IP address and Web Port assigned to the IP Camera 6 Access your IP Camera via the Internet If you use Case B C 1 Open Internet Explorer 2 Type the IP of the IP Camera If you use Case A D 1 Open InternetExplorer 2 Visit the DDNSwebsite 3 Register the IP Camera 4 Give the DDNS server 10 minutes MAX to locate your IP Camera s IP information You may reboot the ser...

Page 22: ...en the image goes unsmoothly because of bad network connection it stored image during setup time and shows the image on the live view screen User will see the delayed images as much as setup time Channel Select button Select a stream produced from the camera between Stream 1 3 to display it in the live view screen Refer the Setup Video Audio Video to setup the Video Stream Below Menu is supported ...

Page 23: ...EXPOSURE DAY NIGHT BACKLIGHT WHITE BALANCE IMAGE VIDEO Network STATUS NETWORK SETTING AUTO IP ONVIF UPNP DDNS FTP SMTP SNMP RTSP INFORMATION Trigger Action ACTION RULES IMAGE TRANSFER Events EVENT RULES MOTION TEMPERATURE Edge SPECTRUM EDGE STORAGE Security IP ADDRESS FILTER RTSP AUTHENTICATION IEEE 802 1x HTTPS CERTIFICATES SERVICE System INFORMATION FIRMWARE UPDATE DATE TIME USER MANAGEMENT LOG ...

Page 24: ...hannel Max 30 alphabets are allowed Including space For the description English Alphabets numbers and special characters _ can beused Resolution Select the video resolution Available resolution can be depends on the codec setup between the channels 4M 3M 1080p i 720p i SVGA VGA 4CIF CIF NTSC 2560 x 1440 2304 x 1296 1920 x 1080 1280 x 720 800 x 600 640 x 480 704 x 576 704 x 480 352 x 288 352 x 240 ...

Page 25: ...duction and additional video compression Baseline A simple profile with a low compression ratio The Baseline profile supports I frames and P frames Main An intermediate profile with a medium compression ratio The main profile supports I frames P frames and B frames High A complex profile with a high compression ratio The high profile supports I frames P frames and B frames Smart Bitrate Control Off You c...

Page 26: ...f video stream is changed in this mode Therefore the frame rate of video is likely to be varying when network traffic is changing This category won t be appear if you select the codec Target Bitrate If Bitrate Control is set to be CBR you can set the Target Bitrate Extension Option Off You can not use the Extension Option SVC T On The H 264 SVC Scalable Video Coding is a video compression algorithm t...

Page 27: ...etup Video Audio Setup OSD Configuration Date Time Display the current time User Text Output the TEXT entered by the user Support a maximum of 30 characters Click Apply to make above setting effective 27 ...

Page 28: ...indicated area to improve picture qualities of movement scene at the same bandwidth Stream Select the Stream Currently it supports only Channel1 Activation The Region of interest can be enable or disable Quality Set the quality of the set area Click Save to save the current settings Click Cancel to return to the previous setting 28 ...

Page 29: ... to hide on screen to protect privacy Activation The Privacy mask function can be enable or disable Area Select the Area1 Area16 and Set the privacy area Click Save to save the current settings Click Cancel to return to the previous setting Click Clear Area to delete the selected Area1 Area16 29 ...

Page 30: ...your preference Contrast Using this control contrast of image can be adjusted to meet your preference Saturation Using this control Saturation of image can be adjusted to meet your preference Hue Using this control Hue of image can be adjusted to meet your preference Click Save to save the current settings Click Cancel to return to the previous setting Click Default to settings to the factory defa...

Page 31: ... Shutter Speed If this speed is faster the moving object can be photographed without the ghost effect However picture can be dark if there is no sufficient lighting Slow Shutter Level Slow shutter Level lets you adjust the amount of light striking the sensor and essentially determines when the video sensor sends out its batch of data for processing Gain Limit The smaller number makes the darker im...

Page 32: ...sitivity will be enhanced in the dark light condition but the image is black andwhite Schedule In this mode Day Night mode is converted accordance with the scheduled time Color Level It is a level to change Night mode into Day mode when Day Night mode is Auto B W Level It is a level to change Day mode into Night mode when Day Night mode is Auto Transition Time If it is set to Auto to determine the...

Page 33: ...as is very high WDR Wide Dynamic Range The WDR function can be enable or disable WDR Level Select the WDR level depending on the difference in brightness between the darkest and lightest part of an image Click Save to save the current settings Click Cancel to return to the previous setting Click Default to settings to the factory defaults 33 ...

Page 34: ... Balance Mode Select White Balance depending on the lighting conditions RGB Gain The R G B gain can be set only when the White Balance Mode is set to Manual Click Save to save the current settings Click Cancel to return to the previous setting Click Default to settings to the factory defaults 34 ...

Page 35: ...suppress noise and retain good video quality in low light conditions Mirror Reverse the video from side to side Flip Reverse the video from up to down Click Save to save the current settings Click Cancel to return to the previous setting Click Default to settings to the factory defaults 35 ...

Page 36: ... Video Enhancement Flicker This function Enable to enhance the flicker situation Click Save to save the current settings Click Cancel to return to the previous setting Click Default to settings to the factory defaults 36 ...

Page 37: ...Setup Network Setup Network Status This menu will show you all the information of Network setting in the camera However you cannot change those here 37 ...

Page 38: ...the Subnet Mask Format is same as the IP address Default Gateway Default the Gateway IP Address Format is same as the IP address Preferred DNS Server Define the DNS server IP address Format is same as the IP address Alternate DNS Server Define the Secondary DNS server IP address Format is same as the IP address HTTP Port The HTTP port can be set to 80 which default or in between 1025 to 60000 HTTPS ...

Page 39: ...rk Setup Auto IP Settings General Setting Auto IP Settings function can be enable or disable Auto IP Settings Information It displays the unique id or Auto IP address Click Apply to make above setting effective 39 ...

Page 40: ...authentication WS Usertoken Allows to access with WS User Token of ONVIF authentication WS Usertoken Digest Allows to access with WS User Token and Digest of ONVIF authentication Discovery Mode The discovery function can be enable or disable Click Apply to make above setting effective 40 ...

Page 41: ...Setup Network Setup UPNP Settings General Setting UPNP function can be enable or disable Friendly Name Define the friendly name Click Apply to make above setting effective 41 ...

Page 42: ... setup is completed by entering User Name and Password registered in that DDNS site DDNS Provider Site Address DynDNS www dyndns com No IP www no ip com If you setup DDNS properly the IP address of your camera will be updated automatically whenever IP address is changed or system is rebooted If IP updating to DDNS site is failed camera will keep retrying in 1min interval Click Apply to make above ...

Page 43: ... path in FTP serverto store video Forthepath name English Alphabets numbers and special characters _ can be used FTP Port Define the FTP Server Port If Port is not appropriate it is impossible to access to FTP Server User ID Define User ID to access to the FTP Server Fill out the correct User ID registered in the FTP Server Password DefinePasswordto access tothe FTP Server Fill out thecorrectPassword...

Page 44: ...r Fill out the correct User ID registered in the SMTP Server Password Define the Password to access to SMTP Server Fill out the correct Password registered in the SMTP Server E Mail Sender Define the e mail address of E Mail Sender It will be displayed as the sender when the camera sends an E mail E Mail Receiver Define the e mail address of E Mail Receiver It will be displayed as theReceiver when th...

Page 45: ...Read or Read Write mode Activation It can be enable or disable selected mode Read Write name Define Read name and Write name Security Level Select one of no auth no priv auth no priv auth priv Authentication Algorithm Select MD5 or SHA as the authentication method Authentication Password The Authentication Password is an encryption for authentication and they are at least 8 digits and up to 30 digi...

Page 46: ... RTP Multicast Check RTP Multicast On Off To activate RTP Multicast 1 Click On button 2 Enter accessible RTP Multicast IP port for video stream control RTP packet TTL 3 Click Apply button It is possible to set each RTP Multicast for CH1 3 Click Apply to make above setting effective Click this button when completed setup each channels It shows RTSP Connection information 46 ...

Page 47: ...tion rules List It indicates the custom action rule information added to Action rules list Click Add to add custom action rules Click Modify to modify selected item from the action rules list Click Delete to delete selected item from the action rules list 47 ...

Page 48: ...ction Setup Action Rules Add Modify Name Define name of action rules Action1 Action5 Select the action to take If the event occurs Click Save to save the current settings Click Cancel to return to the previous menu 48 ...

Page 49: ...d by setting Image transfer rate and Pre Post alarm duration Descriptions Number of Image Define Number of image transferred per second Pre alarm Duration Define duration of image transfer before an event Post alarm Duration Define duration of image transfer after an event Click Apply to make above setting effective 49 ...

Page 50: ...t Rules List It indicates the custom Event Rule information added to Event Rules list Click Add to add custom event rules Click Modify to modify selected item from the event rules list Click Delete to delete selected item from the event rules list 50 ...

Page 51: ...ong motion detection network disconnection temperature critical Click Cancel to return to the previous setting You need a event one more Rules Select the action rule defined in the Trigger Action Action rule menu Click Save to save the current settings Click Cancel to return to the previous setting 51 ...

Page 52: ...otion detected area You can set up to four areas Activation Enable or Disable motion detection function Sensitivity Define the sensitivity of motion detection If High value is selected it will detect very small motion while it becomes relatively insensitive when Low value is selected Click Save to save the current settings Click Cancel to return to the previous setting 52 ...

Page 53: ...e Mode Select the either Fahrenheit and Celsius Threshold Define the temperature at which the event trigger is occurred Temperature It indicates the current temperature of the IP camera Click Apply to make above setting effective 53 ...

Page 54: ...ver file to update and upload Update with selected file If you select file it will be activated DW Spectrum edge media server start stop Start Start the DW Spectrum edge media server installed in the camera Stop Close the DW Spectrum edge media server installed in the camera DW Spectrum edge media server restart remove Restart Restart the DW Spectrum edge media server installed in the camera Remove ...

Page 55: ...Setup Edge Setup Storage Configuration Display the SD card information mounted from device When you select the item in Storage list You can set the functions related to the SD card 55 ...

Page 56: ...ity of SD card and the remainder of it are displayed Unmount Remove the SD card from the device UNMOUNT cannot be done when EDGE Media server is running Format Delete the all contents that stored in SD card FORMAT cannot be done when EDGE Media server is running 56 ...

Page 57: ...the recording IP filter type Click Apply to make above setting effective Filter IP Address Display the filtered IP address IP Address Define the IP address you want to apply the IP filter Click Add to add the ip address to the list Click Remove to remove the ip address selected in the list Click Remove All to remove all ip in the list 57 ...

Page 58: ...Setup Security Setup RTSP Authentication Configuration RTSP Authentication RTSP Authentication can be enable or disable Click Apply to make above setting effective 58 ...

Page 59: ...MD5 It does not require a certificate on the client side TLS It relies on client side and server side certificates to performauthentication EAPOL Version Select the EAPOL Version ID Type the ID to identify the client in the IEEE 802 1X authentication server Password Type the Password to identify the client in the IEEE 802 1X authentication server Verify Verify Password CA Certificate Select the CA...

Page 60: ...e Select an installed certificate If you can not select a certificate please install the certificate from the Security Certificates menu HTTPS connection Policy Select one of HTTP HTTPS HTTP and HTTPS depending on the connected user authority Click Apply to make above setting effective When HTTPS mode is chosen input https IP Address to connect to the camera 60 ...

Page 61: ...ed certificate Delete Delete the selected certificate Create Certificate signing request This is the encoded data that contains the necessary information for issuing the certificate they must be filled in when creating the CSR Certificate Signing Request Install Certificate Install Certification CA Certificate It show the installed CA certificates Install CA Certificate Install Certification see the...

Page 62: ...e PKCS 12 PKCS 12 is cryptography standard if you want to install using PKCS 12 must enter the password Certificate Name Enter a unique name to identify certificate Select File Choose certification file OK Request installing certificate Cancel Cancel install certificate and then back to certificates configuration Detail for Install CA Certification Certificate Name Enter a unique name to identify CA certific...

Page 63: ...Setup Security Setup Service Configuration Telnet The Telnet function can be enable or disable Click Apply to make above setting effective 63 ...

Page 64: ...Setup System Setup System Information System Capability information Device Name You can define the device name Click Apply to make above setting effective 64 ...

Page 65: ...uploading will be displayed using Progress Bar If you assign the wrong file name an error massage will be shown Warning 1 Do not turn off the power of camera during the Firmware update Otherwise the systemcan be stuck to be unstable If updating is finished the system will be rebooted automatically 2 Please make sure to check the Notice shown on screen If firmware update is completed the camera will re...

Page 66: ...orrect User ID registered in the FTP Server Password Define Password to access to the FTP Server Fill out the correct Password registered in the FTP Server FTP Upload Path Define a path in FTP server to store video For the path name English Alphabets numbers and special characters _ can beused Click Save to make above setting effective SAVE Save FTP information CANCEL Click Cancel to return to the pr...

Page 67: ...mm dd or mm dd yy Current Date Time Shows the current date and time setting in the Camera Synchronize with my computer Set the date time using those of PC currently connected Setup manually Set the date time by typingmanually Synchronize with time sever Time Zone NTP Choose time server available to connect to current camera Date Time will be updated automatically every hour when connected Click Ap...

Page 68: ...erator or Viewer Viewer Only monitoring is allowed Operator Most of the functions are allowed except Setup Administrator All functions are allowed The ID and Password are limited to 10 characters Click Apply to make above setting effective Click Cancel to return to the previous menu Modify Modify the information of the user accounts registered For admin account only Password function can be modified...

Page 69: ...em Setup System Log Filter Select a date sort or type of log to filter the log Click the Refresh button to refresh the log list Click Filter to view the filtered log System Log List The filtered log is displayed 69 ...

Page 70: ... factory defaults Return the setup to the factory default All Reset all Settings to the factory defaults Except Network Settings Except Network related settings reset all others to the factory default Click Apply to make above setting effective 70 ...

Page 71: ...Setup System Setup Restart If you click the RESTART menu a message box will be shown to confirm Click the OK button to restart 71 ...

Page 72: ...tions Select either Internet Protocol Ver 4 TCP IPv4 or Internet Protocol Ver 6 TCP IPv4 Click Properties Properties Select either Internet Protocol Ver 4 TCP IPv4 or Internet Protocol Ver 6 TCP IPv4 Click on Change adapter options in Ethernet Settings Network Internet Click Properties Select the Ethernet Right click and choose Properties If your IP settings are obtained automatically you could us...

Page 73: ...ork and sharing center Manage network connections Select either Internet Protocol Ver 4 TCP IPv4 or Internet Protocol Ver 6 TCP IPv4 Click Properties Properties Select either Internet Protocol Ver 4 TCP IPv4 or Internet Protocol Ver 6 TCP IPv4 Click on Change adapter options in Ethernet Settings Network Internet Click Properties Select the Ethernet Right click and choose Properties 73 ...

Page 74: ...n IP address 1 Open an MS DOS or Command prompt 2 At the prompt type ping xxx xxx xxx xxx without the quotes and replace the x s with an IP address 3 Press Enter I m accessing my video server remotely over the Internet and the video stream is choppy is this normal Yes The frames per second received remotely are determined by your bandwidth capabilities both at your site where the IP Camera is inst...

Page 75: ...Unit inches mm 4 9 125mm 1 58 40 2mm 1 35 34 3mm Dimension Specifications 75 ...

Page 76: ...PM EST A purchase receipt or other proof of the date of the original purchase is required before warranty service is rendered This warranty only covers failures due to defects in materials and workmanship which arise during normal use This warranty does not cover damages which occurs in shipment or failures which are caused by products not supplied by the Warrantor or failures which result from ac...

Page 77: ... do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts so the above exclusions or limitations may not apply to you This warranty gives you specific legal rights and you may also have other rights from vary from state to state If the problem is not handled to your satisfaction then write to the following address Digital ...

Page 78: ...ritos California USA 90703 PH 866 446 3595 FAX 813 888 9262 www Digital Watchdog com technicalsupport dwcc tv Technical Support PH USA Canada 1 866 446 3595 International 1 813 888 9555 French Canadian 1 514 360 1309 Technical Support Hours Monday Friday 9 00am to 8 00pm Eastern Standard Time ...