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6. Trouble Shooting
1. Why my utility can not work properly after finish install steps?
Ans:
Please follow the steps to check the problem.
Check the Windows version, the utility only can support windows 2000, XP, 2003, vista 32, Vista 64.
Reinstall the utility again, you can remove it and reinstall the utility again.
If the OS is vista 64, make sure you install the correct utility for vista 64. You can see it in CD auto run
utility page.
2. What kind of windows OS can install the Powerline utility?
Ans:
Now the Powerline utility only supports Windows 2000, XP and 2003, Vista 32/64.
3. Why the throughput of Powerline 200M bridge is bad?
Ans:
Please follow the steps to check the problem.
Due to the master/slave structure, you need to avoid plugging two Powerline bridge in the same time, so
you had better plug the Powerline to the power outlet sequence.
Please unplug the Powerline bridge and plug again, please remember plug them in sequence.
Check the Powerline utility and check the throughput again.
4. Why the Powerine 200M device can not work stable?
Ans:
In some respects, User had better to adjust the NB/PC NIC's connection type setting to 100MBaseTx half
duplex while connect to powerline 200M device. It will keep the performance to the best status and stable.
When user found the link is unstable or not good, please change the NIC's connection type setting to half
duplex.