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6. Troubleshooting
1. The LAN LED on the front panel does not light up.
STEPS CORRECTIVE
ACTION
1
Check the Ethernet cable connections between your ADSL2+
Router and the computer or hub.
2
Check for faulty Ethernet cables.
3
Make sure your computer’s Ethernet card is working properly.
4
If these steps fail to correct the problem, contact your local
distributor for assistance.
2. The ADSL LED on the front panel does not light up.
STEPS CORRECTIVE
ACTION
1
Check the telephone wire and connections between ADSL2+
Router DSL port and the wall jack.
2
Make sure that the telephone company has checked your phone
line and set it up for DSL service.
3
Reset your ADSL line to reinitialize your link to the DSLAM.
4
If these steps fail to correct the problem, contact your local
distributor for assistance.
3. I cannot access the web management.
STEPS CORRECTIVE
ACTION
1
Make sure you are using the correct IP address of ADSL2+
Router. Check the IP address of ADSL2+ Router.
2
Your computer and ADSL2+ Router’s IP addresses must be on
the same subnet for LAN access.
3
If you have changed ADSL2+ Router’s LAN IP address, then
enter the new one as the URL.
