Digium TE200 Series, User Manual

Page 1: ...TE200 Series TE220B TE220 212P 210P 207P 205P User Manual 601 00011 Rev B...

Page 2: ...rs and the aforementioned advisory services This document has been prepared for use by professional and properly trained personnel and the customer assumes full responsibility when using it Adobe and...

Page 3: ...a Restricted Access Location RAL Telecom FCC Part 68 ANSI ITA 968 A Including Amendment A1 and A2 Industry Canada CS 03 AS ACIF S016 2001 AS ACIF S038 2001 RosTest TBR4 November 1995 as amended by TB...

Page 4: ...to the telephone network the telephone company may notify you in advance that temporary discontinuance of service may be required But if advance notice is not practical the telephone company will not...

Page 5: ...device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Industry Canada Compliance Information Noti...

Page 6: ...series created for voice and data The cards in this series are as follows Table 1 TE200 Series Cards Model Features Type TE220B TE220 TE212P TE210P TE207P TE205P 3 3 volt 2 Ports Echo Cancellation 3...

Page 7: ...ion Provides instructions for installing the card in your PC acquiring correct drivers and checking device compatibility 3 Configuration Provides examples for configuring dial plan options 4 Troublesh...

Page 8: ...steps or procedures as instructed The ESD symbol indicates electrostatic sensitive devices Observe precautions for handling devices Wear a properly grounded electrostatic discharge ESD wrist strap wh...

Page 9: ...ce personnel Water and Moisture Do not spill liquids on this unit Do not operate this equipment in a wet environment Heat Do not operate or store this product near heat sources such as radiators air d...

Page 10: ...n the Call Center 21 Asterisk in the Network 21 Asterisk Everywhere 21 Chapter 2 Card Installation 22 Unpacking the Card 23 Shipment Inspection 23 Identifying Communication Ports 24 T1 E1 Selection 26...

Page 11: ...ents Configuration 39 Configuring Card Features 40 Configuring T1 E1 Lines 43 Testing Your Configuration 53 Chapter 4 Troubleshooting 56 Appendix A Pin Assignments 62 Appendix B Specifications 63 Appe...

Page 12: ...Channel Bank Application 17 Figure 3 Sample IP Phone Application 18 Figure 4 TE205P Card 24 Figure 5 TE220 Card 25 Figure 6 T1 E1 Jumpers 26 Figure 7 Ident Wheel 27 Figure 8 Timing Ports Example 28 Fi...

Page 13: ...Digium Inc Page 13 List of Tables Table 1 TE200 Series Cards 6 Table 1 Card Identifiers 35 Table A 1 RJ45 Telco Port Connector 62 Table B 2 Maximum Power Consumption 64...

Page 14: ...1 or J1 modes They are also capable of DACSing channels from one span to another The TE200 Series are ideal for connecting phones to a channel bank connecting to your T1 E1 switch or connecting to a l...

Page 15: ...Overview Data Modes Cisco HDLC HDLC PPP Multilink PPP Frame Relay Voice Modes PRI CPE and PRI NET NI1 NI2 EuroISDN 4ESS AT T 5ESS Lucent DMS100 Q SIG E M Wink Feature Group B Feature Group D FXO and...

Page 16: ...PSTN world your channel bank or even another PBX This is accomplished via a T1 E1 interface The cards allow Asterisk software to connect to your network creating a professional telephony environment...

Page 17: ...Digium Inc Page 17 Chapter 1 Overview Figure 2 Sample Channel Bank Application CLEC Asterisk Server TE2xx Analog Phones T 1 T1 Channel Bank...

Page 18: ...Digium Inc Page 18 Chapter 1 Overview Figure 3 Sample IP Phone Application CLEC ASTERISK SERVER TE2xx Switch Eth LAN IP Phones PRI T1...

Page 19: ...ncelers provide a moderate level of echo cancellation but are not capable of dealing with higher levels of or more advanced echoes Digium recommends that those users concerned about echo cancellation...

Page 20: ...enabling features and connecting callers with the outside world over IP analog POTS and digital T1 E1 connections Asterisk runs on a wide variety of operating systems including Linux Mac OS X OpenBSD...

Page 21: ...Asterisk has also added new life to existing call center solutions by adding remote IP agent capabilities advanced skills based routing predictive and bulk dialing and more Asterisk in the Network In...

Page 22: ...s on page 24 T1 E1 Selection on page 26 Identifying Multiple Cards on page 26 Connecting Timing Cables on page 27 Slot Compatibility on page 29 Hardware Installation on page 31 Software Installation o...

Page 23: ...ner to use for future shipment or proof of damage during shipment Note Only qualified service personnel should install the card Users should not attempt to perform this function themselves The install...

Page 24: ...TE200 Series cards consists of two RJ45 ports and two status LEDs The ports are used for connecting T1 E1 or J1 cables Refer to Figure 4 on page 24 or Figure 5 on page 25 to locate the ports and LEDs...

Page 25: ...Digium Inc Page 25 Chapter 2 Card Installation Figure 5 TE220 Card Ports 1 2 Status LEDs Jumpers Ident Wheel PCI Express Connector Timing Port...

Page 26: ...an is ready for T1 mode and with the jumper on the span is ready for E1 mode Figure 6 T1 E1 Jumpers Identifying Multiple Cards If multiple TE200 Series cards are installed in the same machine then the...

Page 27: ...cards This is a useful feature for data and fax modes and some voice applications to prevent corruption due to timing slips on the second third or fourth TE200 Series cards To utilize this feature dai...

Page 28: ...tion Figure 8 Timing Ports Example Caution Only qualified service personnel should continue with hardware installation and configuration of the TE200 Series card Non qualified personnel should not att...

Page 29: ...it is compatible with your PCI slot To determine which slot you have identify it by comparing it to those shown in Figure 9 on page 29 Slot Number 0 AGP Pro Slot 1 64 bit 5 0 volt PCI Slot 2 64 bit 3...

Page 30: ...d for 3 3 volt operation and works in any PCI 2 2 or higher compliant slot which supports 3 3 volts This means that in the motherboard shown in Figure 9 the TE210P 212P card will only fit into Slot 2...

Page 31: ...r equipment configuration Setting the jumper with the jumper strap on enables the ports for E1 Setting the jumper with the jumper strap off enables the ports for T1 4 Remove the bracket place holder a...

Page 32: ...risk Digium s telephony software including additional information on its configuration setup and features please refer to http www asterisk org For the latest information on setting up and configuring...

Page 33: ...penssl Development libraries and headers for newt GCC and standard software build tools It is recommended that you use the most recent version of the Asterisk DAHDI and libpri software for the best re...

Page 34: ...pci lists a device with Digium s PCI vendor ID which is d161 The screen output should be similar to the following 0000 01 0e 0 ISDN controller Unknown device d161 card identifier Note The output from...

Page 35: ...therboard 2 Download the latest version of libpri Substitute the version of libpri for the X X in the command line below libpri is available for download from http downloads digium com pub telephony l...

Page 36: ...http downloads digium com pub telephony dahdi linux complete wget http downloads digium com pub telephony dahdi linux complete dahdi linux complete current tar gz 5 Expand the downloaded file compile...

Page 37: ...sterisk for the X X in the command below Asterisk is available for download from http downloads digium com pub telephony asterisk wget http downloads digium com pub telephony asterisk asterisk X X cur...

Page 38: ...ackup copy any older Asterisk configuration files that you have in the etc asterisk directory If your installation has failed it may be because you are missing one or more of the build dependencies th...

Page 39: ...ovides configurations for PRI channel bank E M wink and finally data mode These sample configurations are provided to assist you in familiarizing yourself with the flexibility of editing the configura...

Page 40: ...ni1 Old National ISDN 1 qsig Q SIG Echocancel Echo Cancellation is enabled in chan_dahdi conf by preceding the channel variable with a variable called echocancel and its length in taps of milliseconds...

Page 41: ...unts of CPU MIPS that increase as the number of taps are increased Audio quality issues may result from choosing a taps length greater than the server s ability to process the echo in real time If aud...

Page 42: ...htype national group 1 context incoming channel 1 23 E1 PRI signalling pri_cpe switchtype euroisdn context incoming channel 1 15 17 31 You can also configure a T1 channel bank of phones signalling fxo...

Page 43: ...pical setup for a telco in the US loadzone us defaultzone us 3 Configure the SPAN Map For each T1 E1 you are using you will need to define a span The SPAN map includes defining the SPAN number timing...

Page 44: ...ing from remote end 4 Receives quaternary backup timing from remote end Only one span can be defined to take timing and it defines timing for the rest of the card s spans Line Build Out For most setup...

Page 45: ...US span 1 1 0 esf b8zs In Europe span 1 1 0 ccs hdb3 4 Specify the channel definitions The format is device channel list A list of valid devices are specified in the sample system conf file The follow...

Page 46: ...if you do not have hardware echo cancellers and need echo cancellation The format is echocanceller echocanceller name channel s A list of valid echo cancellers are specified in the sample system conf...

Page 47: ...o provide timing to the channel bank and fxoks is set for 24 stations Set chan_dahdi conf to mirror the configuration with signalling fxo_ks and define it for channels 1 24 etc dahdi system conf loadz...

Page 48: ...E M with wink while chan_dahdi conf mirrors the configuration Feat_D is a type of E M with wink that accepts DID but there are many E M options E M_W E M Feat_B etc etc dahdi system conf loadzone us d...

Page 49: ...channel In the chan_dahdi conf file define pri_cpe as the signalling type to act as the client side Define the switch type you are connecting to as national You will then have 23 voice channels for As...

Page 50: ...etc dahdi system conf loadzone es defaultzone es span 1 1 0 ccs hdb bchan 1 15 17 31 dchan 16 echocanceller mg2 1 15 17 31 etc asterisk chan_dahdi conf group 1 echocancel yes signalling pri_cpe switch...

Page 51: ...isco HDLC 1 Compile the Linux kernel with Cisco HDLC support The Linux kernel menuconfig menu may look similar to the following Device Drivers Network device support Wan interfaces support M Generic H...

Page 52: ...order to compile the sethdlc utility Then execute the following commands from the DAHDI complete source directory make sethdlc make install 6 Load and configure the driver modprobe wct4xxp dahdi_cfg 7...

Page 53: ...Configuration 1 Load DAHDI drivers into the kernel using the modprobe utility The appropriate driver for the TE200 Series cards is wct4xxp Users in all countries except Australia should use the follow...

Page 54: ...guration Figure 11 Example dmesg Output Note Output as shown above may vary depending on the TE200 Series card you use 2 Run dahdi_tool from the command line and see if the span turns green for each s...

Page 55: ...Digium Inc Page 55 Chapter 3 Configuration 3 Execute the following Asterisk command to see if the span came up successfully asterisk asterisk vvvr...

Page 56: ...te Green Card is in sync with the far end Yellow Card is synchronizing or is receiving a red alarm from the far end Use a software tool such as dahdi_tool to get a textual description of the state of...

Page 57: ...ing works local long distance international but another does not Check your pridialplan variable and verify that you are dialing using the method your telco is expecting I am having trouble receiving...

Page 58: ...1 Plug in a loopback cable A loopback cable is a cable that has pin 1 going to pin 4 and pin 2 going to pin 5 Plug the cable into the span and wait for its LED to turn green 2 Stop Asterisk and edit s...

Page 59: ...s the duration in seconds to run the test This runs a pattern looptest for 60 seconds If you receive any failures it is possible you have a bad card and will need to call Digium Technical Support 1 25...

Page 60: ...e user can perform an hdparm on your hard drive interface Check the current mode using this command hdparm vi dev IDE Device Use this command to set the drives into UDMA2 mode hdparm d 1 X udma2 c 3 d...

Page 61: ...list asterisk org lists digium com 3 IRC channel asterisk on irc freenode net Subscription Services Program Digium is dedicated to supporting your Asterisk system by offering full technical support th...

Page 62: ...ts Both ports on the TE200 Series card bracket are 8 pin RJ45 ports The pin assignments are identified in Table A 1 Table A 1 RJ45 Telco Port Connector Pin Description 1 Rx 2 Rx 3 Not used 4 Tx 5 Tx 6...

Page 63: ...es not include the PCI bracket Weight 3 5 oz 100gm Without Echo Cancellation Module Interfaces Local Loop Access E1 T1 J1 PRI RJ45 TE205P 207P 210P 212P PCI Bus 3 3V or 5V bus slot half length slot mi...

Page 64: ...r better 64MB RAM Available PCI TE205P 207P 210P 212P or PCI E TE220 Slot Table B 2 Maximum Power Consumption Model Power TE220B 3 3V 4 0 Watts TE220 3 3V 2 0 Watts TE212P 3 3V 5V 2 5 Watts 0 5 Watts...

Page 65: ...p bits at the end of each character Asynchronous communications are often found in internet access and remote office applications attenuation The dissipation of a transmitted signal s power as it trav...

Page 66: ...use multiplexing techniques to transmit multiple channels over a common medium Cat5 Category of Performance for wiring and cabling Cat 5 cabling support applications up to 100 MHz Cat5E Category of P...

Page 67: ...rs and television set top boxes DAHDI Digium Asterisk Hardware Device Interface A telephony project dedicated to implementing a reasonable and affordable computer telephony platform into the world mar...

Page 68: ...h American T1 transmits data at 2 048 Mbps up to 32 voice channels DS0s E3 The European equivalent of North American T3 transmits data at 34 368 Mbps up to 512 voice channels DS0s Equivalent to 16 E1...

Page 69: ...m designed to transmit and receive audio over telephone lines at 6 3 Kbps or 5 3 Kbps G 729a A recommendation by the Telecommunication Standardization Sector ITU T for an algorithm designed to transmi...

Page 70: ...ition and therefore have the dominant position in the market interface A point of contact between two systems networks or devices ISO International Standards Organization LED light emitting diode Linu...

Page 71: ...s over a single communications line or channel See multiplexing PBX private branch exchange A smaller version of a phone company s large central switching office Example Asterisk PCI peripheral compon...

Page 72: ...mobile as well as fixed telephones QoS quality of service A measure of telephone service as specified by the Public Service Commission RJ11 A six pin jack typically used for connecting telephones mod...

Page 73: ...generic name which refers to the telephone companies throughout the world including RBOCs LECs and PTTs tip and ring The standard termination on the two conductors of a telephone circuit named after t...