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Site Selection

review and consider all of the 

following conditions for installation:

•  Dimensions of the unit: 

188.3cm x 49.5cm

•  Unit requires a minimum of 

three (3) wall studs in order to 

ensure a secure installation

Three possible installation 

methods:

•  Installation method: surface 

mount; In-wall recessed; or 

Flush mount

•  Hardwired or plug-in method

 WARNINg:  

Ensure the power 

cord is not installed so that it 

is pinched or against a sharp 

edge and ensure that the 

power cord is stored or secured 

to avoid tripping or snagging to 

reduce the risk of fire, electric 

shock or injury to persons.

  Construction and electrical 

outlet wiring must comply 

with local building codes and 

other applicable regulations to 

reduce the risk of fire, electric 

shock and injury to persons.

1.  select a location that is not 

susceptible to moisture and 

is away from drapes, furniture 

and high traffic.

  Fireplace Installation 

2.  For ease of electrical 

hook up you may wish to 

locate the fireplace near an 

existing outlet (for plug-in 

convenience).

!

NOTE 1:  

A 10 Amp, 230-

240 Volt circuit is required. A 

dedicated circuit is preferred 

but not essential in all cases. 

A dedicated circuit will be 

required if, after installation, 

the circuit breaker trips or 

fuse blows on a regular basis 

when the heater is operating.  

Additional appliances on the 

same circuit may exceed the 

current rating of the circuit 

breaker.

3.  remove fireplace, front 

glass and hardware from box 

and remove all packaging 

materials before installation.

4.  store the fireplace in a safe, 

dry and dust free location until 

you are ready to install the 

fireplace.

Summary of Contents for 34" Prism

Page 1: ...FORMATION Always read this manual first before attempting to install or use this fireplace For your safety always comply with all warnings and safety instructions contained in this manual to prevent personal injury or property damage EN 08 53543 0 AU NZ Issue 1 ...

Page 2: ...l result in damage to the equip ment Warning Procedures and techniques which if not carefully followed will expose the user to the risk of fire serious injury or death Welcome Congratulations 3 Important Instructions 4 Quick Reference Guide 7 Fireplace Installation 8 Site Selection 8 Surface Installation 9 In wall Recessed Installation 100mm Deep 10 Flush Mounted Installation 200mm Deep 11 Front G...

Page 3: ...e starting installation Failure to follow these instructions may result in a possible electric shock fire hazard and will void the warranty Please record your model and serial numbers below for future reference model and serial numbers can be found on the Model and Serial Number Label of your fireplace NO NEED TO RETURN TO THE STORE Questions With the Assembly Require Parts Information Product Und...

Page 4: ...sons with reduced physical sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved Children shall not play with the appliance Cleaning and user maintenance shall not be made by Children without supervision 6 Children of less than 3 years should be kept awa...

Page 5: ...he appliance when not required for long periods 11 Although this appliance complies with safety standards we do not recommend its use on deep pile carpets or on long hair type of rugs 12 The appliance must be positioned so that the plug is accessible 13 If the supply cord is damaged it must be replaced by the manufacturer or service agent or a similarly qualified person in order to avoid a hazard ...

Page 6: ...to inadvertent resetting of the thermal cut out this appliance must not be supplied through an external switching device such as a timer or connected to a circuit that is regularly switched on and off by the utility CAUTION Some parts of this product can become very hot and cause burns Particular attention has to be given where children and vulnerable people are present ...

Page 7: ...lace can be found on the rating label located on the front of the unit behind the glass Before installation please record your fireplace s serial number below for future reference If you have any technical questions or concerns regarding the operation of your electric fireplace or require service contact customer service For dimensions of your fireplace refer to Figure 1 ...

Page 8: ...lations to reduce the risk of fire electric shock and injury to persons 1 Select a location that is not susceptible to moisture and is away from drapes furniture and high traffic Fireplace Installation 2 For ease of electrical hook up you may wish to locate the fireplace near an existing outlet for plug in convenience NOTE 1 A 10 Amp 230 240 Volt circuit is required A dedicated circuit is preferre...

Page 9: ...n CAUTION Two people will be required for various steps of this procedure 1 Determine the mounting location of the unit so that the wall mounting bracket can be installed into 3 wall studs NOTE It is recommended that the mounting bracket be installed 56 in 142 cm off of the ground to maintain an optimized viewing angle of the flame 2 Hold the wall mounting brack et with the bubble level on the top...

Page 10: ...g the plug from the factory fitted cord and completing the wiring according to National and Local Elecrical Codes WARNING Do not attempt to wire your own new outlets or circuits To reduce the risk of fire electric shock or injury to persons always use a licensed electrician wall anchors 6 Install the bottom support bracket to the wall centered with the wall mounting bracket using the appropriate m...

Page 11: ...Drive four 4 supplied mounting screws through the four 4 mounting holes located in each corner of the fireplace chassis into wall studs Figure 6 6 Refer to Front Glass Installation section for final installation procedures Flush Mounted Installation 200mm Deep CAUTION Two people may be required for various steps of this procedure 1 Prepare a wall with a framed opening of 185 7 cm wide x 47 cm high...

Page 12: ... outlets or circuits To reduce the risk of fire electric shock or injury to persons always use a licensed electrician Ensure that the 3 Position Switch is set to the Off position O and that the circuit on which the fireplace is to be installed has the power cut off at the service panel until installation is complete 3 Lift fireplace and insert into opening The fireplace s mounting trim should be f...

Page 13: ...ass assembly so that the front glass hooks 4 hang on the front glass mounts on the fireplace 4 Figure 10 3 Use the supplied two 2 Phillips sheet metal screws to fasten the glass assembly tabs to the fireplace Figure 11 4 Ensure the fireplace s 3 Position Switch is switched to the Off position O 5 If unit is not hard wired plug fireplace into a 10 Amp 230 240 Volt outlet refer to NOTE 1 Fireplace I...

Page 14: ...Fireplace Installation Figure 9 Front tray Front glass assembly Figure 10 Hooks 4 Mounts 4 Figure 11 Tab ...

Page 15: ...he remote Indicated by the icon and the intake temperature being WARNING This electric firebox must be properly installed before it is used The unit can be controlled by either the manual controls which are located on the upper right of the fireplace or the remote Figure 12 13 The fireplace is supplied with an IR multifunction remote control NOTE To operate correctly the remote control must be poi...

Page 16: ... temperature The default temperature setting is 72 F 22 C Adjusted by pressing the to decrease the setpoint and the to increase the setpoint on the unit or the remote The Floating DisplayTM will indicate the temperature setpoint as it is adjusted NOTE Holding the and the buttons down for two seconds on the unit will change the temperature from C to F or vice versa Disable Heat If desired depending...

Page 17: ...nit this includes different combinations of colours of the flame base and media lighting NOTE The last theme of the cycle is a prism where the unit cycles through a variety of colours Pressing the button stops the cycling and holds the unit on the preferred color indicated by a U Unfreeze or a F Freeze on the display G Brightness Changes the brightness of the lights in the unit Adjusted by repeate...

Page 18: ... open on the remote control 2 Correctly install one 3 Volt CR2032 longer life or CR2025 battery in the battery holder 3 Close the battery cover Battery must be recycled or disposed of properly Check with your Local Authority or Retailer for recycling advice in your area Operation ...

Page 19: ... The partially reflective glass should be completely dried with a lint free cloth to prevent water spots To prevent scratching do not use abrasive cleaners Fireplace Surface Cleaning Use only a damp cloth to clean painted surfaces of the fireplace Do not use abrasive cleaners Servicing Except for installation and cleaning described in this manual an authorized service representative should perform...

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