20
OPTIFLAME ELECTRIC FIREPLACE
TROUBLE SHOOTING GUIDE
APPEARANCE
Problem
Flame frozen.
Probable Cause
Loose wiring or defective flame motor.
Solution
Check all wiring for loose connections, repair/replace
as necessary. If wiring connections are suitable,
replace flame motor.
Service Manual Reference
Page 11
Problem
Flame not bright, flame not visible.
Probable Cause
Loose wiring or burnt out light bulb(s).
Solution
Check all wiring for loose connections, repair/replace
as necessary. Check light bulb(s), replace burnt out
bulbs with factory specified bulbs.
Service Manual Reference
Page 9
Problem
Flame shudder.
Probable Cause
Defective flame motor.
Solution
Replace flame motor with a new one.
Service Manual Reference
Page 11
Problem
Log set dim, ember bed not glowing.
Probable Cause
Loose wiring or burnt out light bulb(s).
Solution
Check all wiring for loose connections, repair/replace
as necessary. Check light bulb(s), replace burnt out
ones with factory specified bulbs.
Service Manual Reference
Page 9
