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product or part without charge. If 

Dimplex is unable to repair or replace 

such product or part, or if repair or 

replacement is not commercially 

practicable or cannot be timely made, 

Dimplex may, in lieu of repair or 

replacement, choose to refund the 

purchase price for such product or 

part.

•   Limited warranty service will be 

performed solely by dealers or service 

agents of Dimplex authorized to 

provide limited warranty services.

•   Dimplex will not be responsible for, 

and the limited warranty services shall 

not include, any expense incurred for 

installation or removal of the product 

or part (or any replacement product or 

part) or any labour or transportation 

costs. Such costs shall be the 

purchaser’s responsibility.

What Dimplex and its dealers and service 

agents are also not responsible for:

IN NO EVENT WILL DIMPLEX, 

OR ITS 

DIRECTORS, OFFICERS, OR AGENTS, 

BE LIABLE TO the PURCHASER OR 

ANY THIRD PARTY, WHETHER IN 

CONTRACT, IN TORT, OR ON ANY 

OTHER BASIS, FOR ANY INDIRECT, 

SPECIAL, PUNITIVE, EXEMPLARY, 

CONSEQUENTIAL, OR INCIDENTAL 

LOSS, COST, OR DAMAGE ARISING 

OUT OF OR IN CONNECTION WITH 

THE SALE, MAINTENANCE, USE, OR 

INABILITY TO USE THE PRODUCT, 

EVEN IF DIMPLEX OR ITS DIRECTORS, 

OFFICERS, OR AGENTS HAVE BEEN 

ADVISED OF THE POSSIBILITY OF 

SUCH LOSSES, COSTS OR DAMAGES, 

OR IF SUCH LOSSES, COSTS, OR 

DAMAGES ARE FORESEEABLE. IN 

NO EVENT WILL DIMPLEX, 

OR ITS 

OFFICERS, DIRECTORS, OR AGENTS 

BE LIABLE FOR ANY DIRECT LOSSES, 

COSTS, OR DAMAGES THAT EXCEED 

THE PURCHASE PRICE OF THE 

PRODUCT. 
SOME JURISDICTIONS DO NOT ALLOW 

THE EXCLUSION OR LIMITATION OF 

INCIDENTAL OR CONSEQUENTIAL 

DAMAGES, SO THE ABOVE LIMITATION 

OR EXCLUSION MAY NOT APPLY TO 

THE PURCHASER.
How State and Provincial law apply
This limited warranty gives you specific 

legal rights, and you may also have other 

rights which vary from jurisdiction to 

jurisdiction. The provisions of the United 

Nations Convention on Contracts for 

the Sale of Goods shall not apply to this 

limited warranty or the sale of products 

covered by this limited warranty. 

 Warranty

Summary of Contents for 690932XXXX

Page 1: ...ways read this manual first before attempting to install or use this fireplace For your safety always comply with all warnings and safety instructions contained in this manual to prevent person al injury or property damage To view the full line of Dimplex products please visit www dimplex com ...

Page 2: ...o emphasize CAUTION Procedures and techniques which if not carefully followed will result in damage to the equipment WARNING Procedures and techniques which if not carefully followed will expose the user to the risk of fire serious injury or death Welcome Congratulations 3 IMPORTANT INSTRUCTIONS 4 Fireplace Installation 6 Operation 9 Maintenance 14 Warranty 15 Replacement Parts 17 ...

Page 3: ...void the warranty Please record your model and serial numbers below for future reference model and serial numbers can be found on the Model and Serial Number Label of your fireplace Model and Serial Number Label NO NEED TO RETURN TO THE STORE Questions with operation or assembly Require Parts Information Product Under Manufacturer s Warranty Contact us at www dimplex com customer_support For Troub...

Page 4: ... Do not run the cord under carpet ing Do not cover cord with throw rugs runners or the like Arrange IMPORTANT INSTRUCTIONS cord away from traffic area and where it will not be tripped over To disconnect the unit turn the controls off then remove the plug from the outlet Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire or...

Page 5: ...rting or storing the unit and cord keep in a dry place free from excessive vibration and store so as to avoid damage WARNING Remote control contains a small battery Keep away from children If swallowed seek medical attention immediately WARNING Do not install battery backwards charge put in fire or mix with used or other battery types may explode or leak causing injury NOTE Changes or modification...

Page 6: ...nity of the heater CAUTION Clearance for air circulation beneath the fire place insert is provided by 4 felt feet Do not install the fireplace insert directly on carpet or similar surfaces which may restrict air circulation CAUTION If installing the Fireplace Installation fireplace in a carpeted area place a one piece solid flat surface un der the fireplace Ensure that all feet rest securely on th...

Page 7: ...fter installation the circuit breaker trips or fuse blows on a regular basis when the heater is operating Additional appliances on the same circuit may exceed the current rating of the circuit breaker Bathroom Installation This firebox must be protected by a GFI receptacle or circuit If a receptacle is used it must be readily accessible To prevent electrical shock this unit is an electrical applia...

Page 8: ...lace the large media in the Media Tray in the center at the back for optimum media effect then carefully pour and evenly distribute the smaller media into the Media Tray 3 Replace the front glass Figure 2 Front glass Mounts Hooks Wiring Diagram FAN FAN NTC DISPLAY GESTURE FAN FAN NTC LOG MEDIA TOP LIGHT TOP LIGHT FLAME COLOUR MOTOR HEATER NEUTRAL LINE L PTC HEATER L L N N FLICKER MOTOR gWave BOARD...

Page 9: ...ng your hand vertically approxi mately 4 in 102 mm in front of the gWaveTM sensor in the upper right hand corner of the unit the unit and different control functions can be activated This is also indicated by the LED light turn ing green There is a Gesture On Off button located below the LED pilot light which can be used to turn this feature On or Off It is recommended that a straightened papercli...

Page 10: ...per ated when the flame is not visible In this case the icon will remain on the Floating Display until the heater Operation is turned off or the flames are turned back on 4 Temperature Down Decreas es the heat output Adjusted by repeatedly press ing the corresponding button on the remote Indicated by setpoint tempera ture on the Floating Display decreasing and the speed of the fan decreasing to re...

Page 11: ...a predetermined amount of time to quickly heat up a cold room space The Boost can be set for a maximum of 20 minutes in 5 minute increments 8 Multi Fire XD Different presets of ambient lighting color combinations contained in the unit Changed by repeatedly press ing the corresponding button on the remote Cycles through the different preset ambient lighting settings of the unit this includes differ...

Page 12: ...after a preset duration from 30 minutes 0 5h to 8 hours in hour increments Activated and adjusted by re peatedly pressing the correspond ing button on the remote Indicated by the Floating Display changing to indicate 30 minutes 0 5 h through 8 hours The fireplace will automati cally turn off when the sleep timer reaches zero minutes The sleep timer can be cancelled at any time by pressing the slee...

Page 13: ...ng this pro cess you will hear repeated beeps and the display may turn on and off CAUTION If you need to continu ously reset the heater disconnect power and call Dimplex customer service at 1 888 DIMPLEX 1 888 346 7539 Battery Replacement Figure 3 To replace the battery 1 Slide battery cover open on the back of the remote control 2 Install one 3V CR 2032 battery in the battery holder 3 Close the b...

Page 14: ... restore power Glass Cleaning The front glass is cleaned in the factory during the assembly opera tion During shipment installation handling etc the front glass may collect dust particles these can be removed by dusting lightly with a clean dry cloth To remove fingerprints or other marks the glass can be cleaned with a damp cloth The glass should be completely dried with a lint free cloth to preve...

Page 15: ...ipment and subject to the provisions of this warranty Dimplex warrants such products to be free from defects in material and workmanship for a period of 1 year from the date of the first purchase of such products The limited 1 year warranty period also applies to any implied warranties that may exist under applicable law Some jurisdictions do not allow limitations on how long an implied warranty l...

Page 16: ...HIRD PARTY WHETHER IN CONTRACT IN TORT OR ON ANY OTHER BASIS FOR ANY INDIRECT SPECIAL PUNITIVE EXEMPLARY CONSEQUENTIAL OR INCIDENTAL LOSS COST OR DAMAGE ARISING OUT OF OR IN CONNECTION WITH THE SALE MAINTENANCE USE OR INABILITY TO USE THE PRODUCT EVEN IF DIMPLEX OR ITS DIRECTORS OFFICERS OR AGENTS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSSES COSTS OR DAMAGES OR IF SUCH LOSSES COSTS OR DAMAG...

Page 17: ...41580200RP Front Glass Flat 1026770100RP 1026770200RP Media Tray Curved 0441580300RP N A Front Glass Curved 1026770300RP N A Partially Reflective Glass 5902750100RP 5902750400RP Brick Panels 0441600100RP 0441600300RP Flicker Assembly 5902830100RP 5902830200RP Lower Light Assembly 3001310100RP 3001310300RP Media LED Light Assembly 3001330300RP 3001330500RP Flame LED Light Assembly 3001330100RP 3001...

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