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including, without limitation, all shipping 

costs and transportation costs to and from 

the authorized dealer’s or service agent’s 

place of business and all labour costs. Such 

costs shall be the purchaser’s responsibility.

What Glen Dimplex Americas and its dealers 

and service agents are also not responsible 

for

IN NO EVENT WILL GLEN DIMPLEX 

AMERICAS, OR ITS DIRECTORS, 

OFFICERS, OR AGENTS, BE LIABLE TO 

THE PURCHASER OR ANY THIRD PARTY. 

WHETHER IN CONTRACT, IN TORT, OR ON 

ANY OTHER BASIS, FOR ANY INDIRECT, 

SPECIAL, PUNITIVE, EXEMPLARY, 

CONSEQUENTIAL, OR INCIDENTAL LOSS, 

COST, OR DAMAGE ARISING OUT OF 

OR IN CONNECTION WITH THE SALE, 

MAINTENANCE, USE, OR INABILITY TO 

USE THE PRODUCT, EVEN IF GLEN 

DIMPLEX AMERICAS OR ITS DIRECTORS, 

OFFICERS, OR AGENTS HAVE BEEN 

ADVISED OF THE POSSIBILITY OF SUCH 

LOSSES, COSTS OR DAMAGES, OR IF 

SUCH LOSSES, COSTS, OR DAMAGES 

ARE FORESEEABLE. IN NO EVENT WILL 

GLEN DIMPLEX AMERICAS, OR ITS 

OFFICERS, DIRECTORS, OR AGENTS 

BE LIABLE FOR ANY DIRECT LOSSES, 

COSTS, OR DAMAGES THAT EXCEED THE 

PURCHASE PRICE OF THE PRODUCT. 
SOME JURISDICTIONS DO NOT ALLOW 

THE EXCLUSION OR LIMITATION OF 

INCIDENTAL OR CONSEQUENTIAL 

DAMAGES, SO THE ABOVE LIMITATION 

OR EXCLUSION MAY NOT APPLY TO THE 

PURCHASER. 

How State and Provincial law apply 

This limited warranty gives you specific legal 

rights, and you may also have other rights 

which vary from jurisdiction to jurisdiction. The 

provisions of the United Nations Convention 

on Contracts for the Sale of Goods shall not 

apply to this limited warranty or the sale of 

products covered by this limited warranty. 

If Glen Dimplex Americas is unable to 

repair or replace such product or part, or if 

repair or replacement is not commercially 

practicable or cannot be timely made, Glen 

Dimplex Americas may, in lieu of repair 

or replacement, choose to refund the 

purchase price for such product or part. 

•  Limited warranty service will be performed 

solely by dealers or service agents of Glen 

Dimplex Americas authorized to provide 

limited warranty services. 

•  For products other than surrounds 

(mantels) and trims, this 2 year limited 

warranty entitles the purchaser to on-site 

or in-home warranty services. Accordingly, 

Glen Dimplex Americas will be responsible 

for all labour and transportation associated 

with repairing or replacing the product or 

part except as follows: (i) charges which 

may be levied for travel costs incurred to 

travel to the purchaser’s site where the 

product is located if the purchaser’s site is 

beyond 30 miles (48 km) from the closest 

service depot of Glen Dimplex Americas 

dealer or service agent; and (ii) the 

purchaser is solely responsible for providing 

clear access to all serviceable parts of the 

product. 

•  For surrounds (mantels) and trims, this 1 

year limited warranty does not entitle the 

purchaser to on-site or in-house warranty 

services. The purchaser is responsible for 

removal and transportation of the surrounds 

(mantels) and trims (and any repaired or 

replacement product or part) to and from 

the authorized dealer’s or service agent’s 

place of business. On-site or in-home 

services for surrounds (mantels) and trims 

may be performed at the purchaser’s 

specific request and expense at Glen 

Dimplex Americas then current rates for 

such services. Glen Dimplex Americas 

will not be responsible for, and this limited 

warranty shall not include, any expense 

incurred for installation or removal of the 

surrounds (mantels) or trims or any part 

thereof (or any replacement product or part) 

 

 Warranty

Summary of Contents for 6910090259

Page 1: ...personal injury or property damage To view the full line of Dimplex products visit www dimplex com 7216430100R02 Share the warmth and leave a review dimplex com sharethewarmth Your input helps to cre...

Page 2: ...and techniques which if not carefully followed will result in damage to the equipment WARNING Procedures and techniques which if not carefully followed will expose the user to the risk of fire serious...

Page 3: ...s may result in a possible electric shock or fire hazard and will void the warranty Serial Number Model Number MOD MODEL CAT NO SERIAL NO NO NEED TO RETURN TO THE STORE Questions with operation or ass...

Page 4: ...d away from traffic area and where it will not be tripped over IMPORTANT INSTRUCTIONS To disconnect the fireplace turn the controls to OFF and remove the power cord plug from the outlet Connect the po...

Page 5: ...e pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This unit generates uses and can radiate ra...

Page 6: ...ar basis when the heater is operating Additional appliances on the same circuit may exceed the current rating of the circuit breaker WARNING Electrical outlet wiring must comply with local building co...

Page 7: ...mum dimensions Model XHD33 A 31 5 8 802 mm wide B 22 5 8 575 mm high C 8 203 mm deep Model XHD28 A 27 686 mm wide B 23 1 8 587 mm high C 8 203 mm deep Model XHD26 A 24 3 8 619 mm wide B 18 1 2 470 mm...

Page 8: ...upplied crystals disperse the river rocks in the media tray and arrange driftwood on top Media Tray 2a If installing into a Dimplex mantel first check to see if there are holes in the side panels near...

Page 9: ...in accordance with all local codes and ordinances This product is for use on a 120V circuit and has a grounding plug that looks like the plug in the following figure Make sure that the product is conn...

Page 10: ...Select an icon and the digital display will highlight the selection The touch panel will return to the hidden state after 5 seconds The multi function IR infrared remote control has a range of approx...

Page 11: ...e previous heat setting will be activated on or off B Heat Heat On Press to turn heat on indicated by 1 short beep Display will show current heater temperature setting and after 2 seconds the room tem...

Page 12: ...on the touch panel D Flame Speed Press multiple times to toggle through flame speeds minimum medium maximum Display will show current speed number F1 F2 F3 respectively E Color Themes Press multiple t...

Page 13: ...multiple times to change the sleep timer by 0 5 hr from 0 5 hr to 8 hr before turning off Press again the remaining time on the timer displays When the timer is active the timer indicator light will...

Page 14: ...e electric shock or injury Battery Replacement To replace the battery 1 Push the release tab toward the center and slide the battery cover open 2 Install 3V Lithium battery in the battery holder The p...

Page 15: ...12V IR REMOTE M L LOGSET ASSEMBLY FLAME BASE OR MEDIA BED RBG STRIP FLAME LED LIGHTS FLICKER MOTOR BLOWER MOTOR IR EYE DISPLAY CAPACITIVE TOUCH CONTROL BOARD MAIN CONTROL BOARD G POWER SUPPLY NTC CUTO...

Page 16: ...s and trims covered by this limited warranty have been tested and inspected prior to shipment and subject to the provisions of this warranty Glen Dimplex Americas warrants such products to be free fro...

Page 17: ...or part or if repair or replacement is not commercially practicable or cannot be timely made Glen Dimplex Americas may in lieu of repair or replacement choose to refund the purchase price for such pr...

Page 18: ...continuous product improvement we reserve the right to make changes without notice 2021 Glen Dimplex Americas Share the warmth and leave a review dimplex com sharethewarmth Your input helps to create...

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