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11

 Warranty

Two Year  Limited Warranty 
Products to which this limited warranty 

applies

This limited warranty applies to the 

following models of your newly purchased 

Dimplex electric fireplace

 BF45DXP, 

BF39DXP, BF39STP, BF33DXP

,

 

BF33STP

 and to newly purchased 

Dimplex fireplace surrounds (mantels) 

and trims. This limited warranty applies 

only to purchases made in any province 

of Canada 

except

 for Yukon Territory, 

Nunavut, or Northwest Territories or in 

any of the 50 States of the USA (and the 

District of Columbia) 

except

 for Hawaii 

and Alaska. This limited warranty applies 

to the original purchaser of the product 

only and is not transferable.

Products excluded from this limited 

warranty

Light bulbs are not covered by this limited 

warranty and are the sole responsibility of 

the owner/purchaser. Products purchased 

in Yukon Territory, Nunavut, Northwest 

Territories, Hawaii, or Alaska are not 

covered by this limited warranty. Products 

purchased in these States, provinces, or 

territories are sold AS IS without warranty 

or condition of any kind (including, without 

limitation, any implied warranties or 

conditions of merchantability or fitness for 

a particular purpose) and the entire risk of 

as to the quality and performance of the 

products is with the purchaser, and in the 

event of a defect the purchaser assumes 

the entire cost of all necessary servicing 

or repair.

What this limited warranty covers and for 

how long

Products, other than fireplace surrounds 

(mantels) and trims, covered by this 

limited warranty have been tested and 

inspected prior to shipment and, subject 

to the provisions of this warranty, Dimplex 

warrants such products to be free from 

defects in material and workmanship for a 

period of 2 years from the date of the first 

purchase of such products. 
Dimplex fireplace surrounds (mantels) 

and trims covered by this limited warranty 

have been tested and inspected prior to 

shipment and, subject to the provisions 

of this warranty, Dimplex warrants such 

products to be free from defects in 

material and workmanship for a period of 

1 year from the date of first purchase of 

such products.
The limited 2 year warranty period for 

products other than fireplace surrounds 

(mantels) and trims and the limited 1 year 

warranty period for fireplace surrounds 

(mantels) and trims also applies to any 

implied warranties that may exist under 

applicable law. Some jurisdictions do not 

allow limitations on how long an implied 

warranty lasts, so the above limitation may 

not apply to the purchaser.

What this limited warranty does not cover

This limited warranty does not apply to 

products that have been repaired (except 

by Dimplex or its authorized service 

representatives) or otherwise altered. This 

limited warranty does further not apply 

to defects resulting from misuse, abuse, 

accident, neglect, incorrect installation, 

improper maintenance or handling, or 

operation with an incorrect power source.

What you must do to get service under 

this limited warranty

Defects must be brought to the attention of 

Dimplex Technical Service by contacting 

Dimplex at 1-888-DIMPLEX  

(1-888-346-7539), or 1367 Industrial 

Road, Cambridge Ontario, Canada N3H 

4W3. Please have proof of purchase, 

catalogue/model and serial numbers 

available when calling. Limited warranty 

service requires a proof of purchase of the 

product.

Summary of Contents for BF33STP/DXP

Page 1: ...Always read this manual first before attempting to install or use this fireplace For your safety always comply with all warnings and safety instructions contained in this manual to prevent personal i...

Page 2: ...ize CAUTION Procedures and techniques which if not carefully followed will result in damage to the equipment WARNING Procedures and techniques which if not carefully followed will expose the user to t...

Page 3: ...Parts Information Product Under Manufacturer s Warranty Contact us at www dimplex com customer_support For Troubleshooting and Technical Support OR Toll Free 1 888 DIMPLEX 1 888 346 7539 Monday to Fri...

Page 4: ...er at the service panel and have the heater inspected by a reputable electrician before reusing IMPORTANT INSTRUCTIONS SAVE THESE INSTRUCTIONS Do not operate any unit with a damaged cord or plug or if...

Page 5: ...n and store as to avoid damage NOTE Changes or modifications not expressly approved by the party responsible for compliance could void user s authority to operate the equipment Fireplace Installation...

Page 6: ...TE The heater may emit a slight harmless odor when first used This odor is a normal condition caused by initial heating of internal heater parts and will not occur again C Voltage Selector Switch Need...

Page 7: ...This model may be installed so that a wall mounted switch energizes the firebox and flame On Off Switch must be in the ON position A wall mounted switch may also be used to override the flame image O...

Page 8: ...o replace all light bulbs at one time if they are close to the end of their rated life Group replacement will reduce the number of times you need to open the unit to replace light bulbs Long life bulb...

Page 9: ...h bulbs require replacement 7 Unscrew bulbs counter clockwise 8 Insert new bulbs 9 Re connect the logset LED wire harness to the unit 10 Replace the log by inserting the rear tab of the logset under t...

Page 10: ...These can be removed by buffing lightly with a clean dry cloth To remove fingerprints or other marks the partially reflective glass can be cleaned with a damp cloth using high quality household glass...

Page 11: ...shipment and subject to the provisions of this warranty Dimplex warrants such products to be free from defects in material and workmanship for a period of 2 years from the date of the first purchase...

Page 12: ...urchaser is solely responsible for providing clear access to all serviceable parts of the product For surrounds mantels and trims this 1 year limited warranty does not entitle the purchaser to on site...

Page 13: ...ca Limited Dimplex North America Limited 1367 Industrial Road Cambridge ON Canada N3H 4W3 Technical Support Technical and troubleshooting support as well as a list of replacement parts can be found on...

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