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MAINTENANCE

  WARNINg:

  Disconnect all power coming to fireplace at 

main service panel before attempting any maintenance 

or cleaning to reduce risk of fire, electric shock or 

damage to persons.

  

WARNINg:

 If the fireplace was operating prior to 

servicing allow at least 10 minutes for light bulbs and 

heating elements to cool off to avoid accidental burning 

of skin.

Light Bulb Replacement

Light bulbs need to be replaced when you notice a dark 

section of the flame of when the clarity is reduced. There 

are four bulbs under the log set which generate the flames 

and embers.

Helpful Hints:

 It is a good idea to replace all light bulbs 

at one time if they are close to the end of their rated life. 

Group replacement will reduce the number of times you 

need to open the unit to replace light bulbs. Long life 

bulbs are recommended to reduce the frequency of bulb 

changes.

Bulb Requirements: 

Quantity of 4 clear chandelier or 

candelabra bulbs with an E-12 (small) socket base, 60 watt 

rating. Example: GE 60BC or Philips 60CTC.
Do not exceed 60 Watts per bulb.

Tool Requirements:

 Philips Screw Driver

Open steel curtain (remove glass doors if applicable). 

1. 

The bulbs can be accessed from either side of the 

fireplace.

Remove two screws on log bracket and remove log 

2. 

plate (Figure 3).

Pull the rear edge of the log set forward by grasping 

3. 

the ember bed by the sides, pull firmly until the rear tab 

pops out from under the back ledge, then lift the logs 

out. (Figure 4)

!

 IMPORTANT: 

Only handle the log-set by the plastic 

ember-bed, not the logs themselves.

!

 NOTE:

 Log-set fits tightly into firebox. Some force may 

be necessary to remove.

Examine the bulbs to determine which bulbs require 

4. 

replacement.

Remove the flicker rod. Begin by removing the plastic 

5. 

grommet, which holds the end of the rod in the left 

bracket. Grasp and turn it ¼ turn, releasing it from the 

slot in the bracket, and then lift it out of the bracket. 
The motor side of the rod may be attached to the motor 

6. 

in one of two ways:

Secured with a spring - attach needle nose pliers to 

• 

the spring on the motor shaft and pull while rotating in 

the same direction of the spring winding. 

Secured with a rubber gasket - pull and twist the gas-

• 

ket away from the motor simultaneously until it comes 

off the motor shaft.

 CAUTION:

 Ensure that the flicker rod does not get 

bent during removal and re-connecting, ensure the rod is 

straight when replaced, otherwise, it may cause excessive 

noise during operation.

!

 NOTE: 

To replace the flicker rod that uses a spring, 

attach needle nose pliers to the flicker rod spring and push 

onto the flicker motor shaft while rotating in the opposite 

direction of the spring winding.

Unscrew bulbs counter clockwise.

7. 

Insert new bulbs.

8. 

Reassemble in the reverse order as above.

9. 

!

 NOTE:

 To replace the log set insert the front edge, 

pushing back down until the rear tab snaps under the back 

ledge and the logs are resting against the partially reflective 

glass.

Partially Reflective Glass Cleaning

The partially reflective glass is cleaned in the factory during 

the assembly operation. During shipment, installation, 

handling, etc., the partially reflective glass surface may 

collect dust particles; these can be removed by buffing 

lightly with a clean dry cloth.

To remove fingerprints or other marks, the partially 

reflective glass can be cleaned with a damp cloth using 

good quality household glass cleaner. The partially 

reflective glass should be completely dried with a lint free 

cloth or paper towel.

 CAUTION: 

Do not use abrasive cleaners on partially 

reflective glass surface or spray liquids directly onto any 

surface.

Figure 3

Ember Bed

Assembly

Front Edge

Rear Tab

Back Ledge

Mirror

Figure 4

SCREWS

Summary of Contents for BF362SD

Page 1: ...ice 2011 Dimplex North America Limited Dimplex North America Limited 1367 Industrial Road Cambridge ON Canada N1R 7G8 1 888 346 7539 www dimplex com IMPORTANT SAFETY INFORMATION Always read this manual first before attempting to service this fireplace For your safety always comply with all warnings and safety instructions contained in this manual to prevent personal injury or property damage ...

Page 2: ... in damage to the equipment Warning Procedures and techniques which if not carefully followed will expose the user to the risk of fire serious injury or death Operation 3 Maintenance 4 Exploded Parts Diagram 5 Replacement Parts 5 Wiring Diagram 6 Switch Replacements 8 On Off 3 Position Heater Switches 8 Flicker Motor Flicker Rod Replacement 8 Heater Assembly Replacement 9 Remote Control Receiver R...

Page 3: ...e remote control receiving unit When placed in the On position Level 1 indicator will flash 3 Position Heater Switch Pressing activates Level 1 once the flame effect is turned on and the first red indicator light is activated Level 2 twice the flame effect remains on the heater is activated to the low heat setting and the first and second red indicator lights are activated Level 3 three times the ...

Page 4: ...he plastic 5 grommet which holds the end of the rod in the left bracket Grasp and turn it turn releasing it from the slot in the bracket and then lift it out of the bracket The motor side of the rod may be attached to the motor 6 in one of two ways Secured with a spring attach needle nose pliers to the spring on the motor shaft and pull while rotating in the same direction of the spring winding Se...

Page 5: ...800070700RP REMOTE CONTROL 7 MOD 0 A 3000200200RP MOD B C 3000370600RP 6 2 3 4 5 9 10 8 7 13 12 11 1 Replacement Parts REMOTE CONTROL RECEIVER 8 MOD 0 A 3000200700RP MOD B 3000430800RP MOD C 3000820500RP PARTIALLY REFLECTIVE GLASS 9 5900160600RP GLASS SUPPORT STRIP 10 0438290100RP MESH CURTAIN 11 8800240103RP CURTAIN ROD 12 8800250100RP LIGHT SOCKETS WITH HARNESS 13 2500090100RP 4 12 11 1 9 ...

Page 6: ...ack Green Orange Red Yellow Thermal Cut Off Jumper 1 Black Thermal Cut Off Jumper 2 Black Connector Connector Connector Connector Connector Connector Bulb Bulb Bulb Bulb PC Board Power Switch On Off Momentary Switch Flicker 1 Flicker 2 Motor Blower 1 Motor Blower 2 Motor Flicker 1 Motor Flicker 2 Blower 1 Blower 2 Heater 1 Heater 2 N Wiring Diagram Post 2004 ...

Page 7: ...Bulb Bulb Bulb Bulb Connector Connector Connector Connector Connector Connector Thermal Cut Off Jumper 2 Black Thermal Cut Off Jumper 1 Black L1 N R3R2L2L2R1 N Yellow Red Orange Green Black Blue Black White Red Red Red Red White Black Black Black Black Black Black Black White White White White White White G Ground Neutral L1 Black Red Black Green Black White Wiring Diagram Pre 2004 ...

Page 8: ...ance or cleaning to reduce the risk of elec tric shock or damage to persons NOTE This unit is equipped with two flicker motor flicker rod assemblies Determine which motor is defective 1 Open the steel curtains remove glass doors if appli 2 cable on the side where the replacement is required Remove the 2 screws from the log set retaining plate s 3 along the front of the log set on the side where th...

Page 9: ...rient the replacement heater assembly and 7 connect all of the wiring connections in their original locations Reassemble in the reverse order as above 8 Remote Control Receiver Replacement Tools Required Phillips screw driver Wire Cutters Needle Nose Pliers or Slip Joint Pliers Warning If the fireplace was operating prior to servic ing allow at least 10 minutes for light bulbs and heating elements...

Page 10: ...es from both the original and the new receiver will require cutting to then be connected to its matching wire on the other receiver using the 3M push button connectors included in the package v Take the new replacement receiver plate and cut the small gauge wires leaving approximately 8 inches in length from the new receiver vi Using wire cutters cut one of the small gauge wires off the old receiv...

Page 11: ...N L 1 2 3 4 From Flicker Motor From Lights 2 From Flicker Motor From Lights Switch 3 5 AC1 From Blower From Heater Line In From Blower and Heater From Blower and Heater From Flicker Motor and Lights From Flicker Motor and Lights From Blower and Heater RL1 RL2 RL3 N N L 1 2 4 From Flicker Motor and Lights Switch 3 5 From Heater Line In From Blower and Heater From Flicker Motor and Lights From Blowe...

Page 12: ...oming power from the electrical wall socket Check Fuse Breaker Panel Defective On Off Switch Replace On Off Switch Defective Remote Control Receiver Replace Remote Control Receiver Initialize with Re mote Control Fireplace does not turn on in Remote Mode Improper operation Refer to Operation Section Remote control not initialized to fireplace Initialize the remote control Loose wiring Check wiring...

Page 13: ...ation Defective Heater Assembly Replace Heater Assembly Heater fan turns on but heater lacks heat Improper operation Refer to Operation Section Loose wiring Trace wiring in unit Defective Heater Assembly Replace Heater Assembly Heating element is glowing red Normal Operation Small glowing sections of the element are considered normal Defective heater assembly If larger glowing sections are causing...

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