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General Information

Installation Instructions

This section describes how to install and set up your fire.

Before you start:

Ensure that all packing items are removed (read any warning labels carefully) and retain all packing for possible future 

use.

Before connecting the appliance, check that the supply voltage is the same as that stated on the appliance.

CONNECTIONS REQUIRED IN ADVANCE OF INSTALLATION

Electrical Connection

Please ensure a 230V / 16A power socket is located within 1m of the product. The electrical connection should be 

accessible during product installation so that the connection can be made to the product easily. 

BUILDING THE PRODUCT SURROUND/ENCLOSURE

This product can be built into a wall, surround or structure. Please take note of the product dimensions (Fig.1) and build 

your wall, surround or structure accordingly. Suitable clearance should be provided to allow the product to be installed 

easily. 

You are required to leave a minimum of 400mm from the base of the fuel bed to any shelf/enclosure above the product 

(Fig. 2). This will allow enough space above the product to allow the flame effect to form fully and not to be obstructed.

When determining a location for the product, ensure that the unit will not be susceptible to drafts, vents, ceiling fans and 

other air currents. Similar to a candle, large movements of air will affect the unit’s ability to create and maintain the flame 

effect. If the desired location is susceptible to significant air movement, i.e. air vents, the different installation options 

illustrated in Fig 2 can be used. 

VENTILATION

 

This product needs free ventilation from underneath to operate correctly. There are slots on the underside of the product 

to allow this free air through the product. The free ventilation helps keep the electronic components cool and allows the 

mist to rise and leave the product. Please see Fig 3 & 4 for examples of the required ventilation. Please take note of the 

requirement for a ventilation opening on the shelf where the product sits, to allow a clear path for the air to get to the 

product. 

CAS500R Free Ventilation Area: Minimum 210cm

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CAS1000R Free Ventilation Area: Minimum 420cm

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ELECTRICAL CONNECTION

Plug the fire into a 16amp/230 Volt outlet. Be sure to have access to the plug after installation to allow for disconnection. 

Ensure that the supply cable exits at the back of the fire at the right or left hand corner to suit your supply socket location 

and is not trapped under the fire such that it might cause it to be damaged.

The  appliance  can  be  connected  to  the  fixed  wiring  of  the  premises  through  a  suitable  connection  box  positioned 

adjacent to the appliance. This electrical installation must be carried out by a competent electrician and be in strict 

Only use filtered/decalcified water in this appliance.

Unpack the appliance carefully and retain the packaging for possible future use, in the event of moving or returning 

the fire to your supplier. 

Always ensure that the appliance is sitting on a level surface. 

The appliance is a flame effect only.

The appliance is designed to be built into a surround or built into a wall.

Please note: Used in an environment where background noise is very low, it may be possible to hear a sound which is 

related to the operation of the flame effect. This is normal and should not be a cause for concern. 

Once installed, never move this appliance or lay on its back, without draining the water from sump and water tank. 

The water tank, sump, sump lid, tank cap and air filters must be cleaned once every 2 weeks, particularly in hard 

water areas.

If you intend not using the appliance for longer than 2 weeks, drain the water from sump and water tank and dry the 

sump.

The sump and the water tank in this product are treated with a biocidal product, Silver Biocide. This conforms to the 

latest relevant ISO standard

s this product contains and utilises water as an aspect of its operation, the adherence to the cleaning requirement as 

detailed within the instructions is necessary to ensure that risk/s through bacterial proliferation are minimised.  It is ad-

ditionally recommended that if this unit is connected to a water supply, that it becomes included within any Legionella 

assessment. Please refer to the Maintenance section in the following instruction booklet for details on the cleaning

Do not drink the water from the sump or from the water tank(s).

Summary of Contents for CAS1000R

Page 1: ...complies with the European Safety Standards and the European Standard Electromagnetic Compatibility EMC These cover the essential requirements of EMC Directives and the LVD Directive 08 53960 0 Issue...

Page 2: ...ards involved Children aged from 3 years and less than 8 years shall not plug in regulate and clean the appliance or perform user maintenance CAUTION Some parts of this product can become very hot and...

Page 3: ...lation Area Minimum 210cm2 CAS1000R Free Ventilation Area Minimum 420cm2 ELECTRICAL CONNECTION Plug the fire into a 16amp 230 Volt outlet Be sure to have access to the plug after installation to allow...

Page 4: ...ceiver can be placed inside the surround wall Please ensure that the receiver is not enclosed in metal concrete or any other dense material this will affect the signal from the remote control Filling...

Page 5: ...the correct height to match the first product and ensure it is adequately level This can be done by adjusting the adjustable feet with a flat head screwdriver Fig 8 The levelness of the product can b...

Page 6: ...to its minimum setting This minimum setting will be remembered after a product restart is the reduce flame button Press this to reduce the height intensity of your flame You will hear an audible beep...

Page 7: ...height and crackling sound the appliance will keep these settings even if you power off the appliance by either the on standby button or by the main switch The next time you switch on the appliance it...

Page 8: ...On the left side press in the clip with one hand and with the other lift the nozzle out of the clip Repeat this for the right side Fig 29 The nozzle can now be lifted up and placed aside Fig 30 6 Gent...

Page 9: ...correctly in sump Fan is obstructed or blocked Nozzle is not on sump correctly Nozzle is blocked Check operation of transducer Clean sump and transducer thoroughly Switch off product take nozzle off...

Page 10: ...Dim A 300mm Dim B Min 190mm Max 260mm MODEL DIM A CAS500R 508mm CAS1000R 1017mm FUEL BED DIM B METAL 304mm LOG 354mm 210cm2 Eg 42cm x 5cm 210cm2 Eg 14 5cm x 14 5cm Fig 2 Fig 3 Fig 1 400mm 400mm 400mm...

Page 11: ...L N E 420cm2 Eg 84cm x 5cm Fig 4 420cm2 Eg 20 5cm x 20 5cm Fig 5 Fig 6 Fig 6B Fig 6A Fig 7 420cm2 Eg 84cm x 5cm 420cm2 Eg 84cm x 5cm...

Page 12: ...Fig 10 Fig 8 Fig 9 Fig 11 Fig 12A CAS500R CAS1000R...

Page 13: ...Fig 13 Fig 12B Fig 14 Fig 15 Fig 16 Fig 17...

Page 14: ...Fig 18 Fig 19 Fig 20 Fig 19A Fig 19B...

Page 15: ...Fig 21A Fig 21B Fig 21 Fig 23 CAS500R CAS500R CAS1000R CAS1000R Fig 22 Fig 22A Fig 22B...

Page 16: ...Fig 24 CAS500R Fig 25 CAS1000R...

Page 17: ...Fig 26 Fig 27 Fig 29 CAS1000 CAS500 A Fig 30 B C D Fig 28 Fig 31 Fig 32...

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Page 20: ...PTON SO30 2DF TEL 0844 879 3588 FAX 0844 879 3583 WEBSITE www dimplex co uk Republic of Ireland Tel 01 8424833 c GDC Group Ltd All rights reserved Material contained in this publication may not be rep...

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