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www.dimplex.com
ONE YEAR LIMITED WARRANTY
Products to which this limited warranty
applies
This limited warranty applies to your newly
purchased Dimplex cassette and to newly
purchased Dimplex fireplace surrounds
(mantels) and trims. This limited warranty
applies only to purchases made in any
province of Canada except for Yukon Terri
-
tory, Nunavut, or Northwest Territories or
in any of the 50 States of the USA (and
the District of Columbia) except for Hawaii
and Alaska. This limited warranty applies
to the original purchaser of the product
only and is not transferable.
Products excluded from this limited warranty
Logset assemblies are only covered for
transportation to the end user and will
not be covered if damage occurs during
normal operation and/or maintenance.
Products purchased in Yukon Territory,
Nunavut, Northwest Territories, Hawaii, or
Alaska are not covered by this limited war
-
ranty. Products purchased in these States,
provinces, or territories are sold AS IS
without warranty or condition of any kind
(including, without limitation, any implied
warranties or conditions of merchant
-
ability or fitness for a particular purpose)
and the entire risk of as to the quality and
performance of the products is with the
purchaser, and in the event of a defect the
purchaser assumes the entire cost of all
necessary servicing or repair.
What this limited warranty covers and for
how long
Products covered by this limited warranty
have been tested and inspected prior to
shipment and, subject to the provisions
of this warranty, Dimplex warrants such
products to be free from defects in mate
-
rial and workmanship for a period of 12
months from the date of the first purchase
of such product.
The limited 12 month warranty period also
applies to any implied warranties that may
exist under applicable law. Some jurisdic
-
tions do not allow limitations on how long
an implied warranty lasts, so the above
limitation may not apply to the purchaser.
What this limited warranty does not cover
This limited warranty does not apply to
products that have been repaired (except
by Dimplex or its authorized service
representatives) or otherwise altered. This
limited warranty does further not apply
to defects resulting from misuse, abuse,
accident, neglect, incorrect installation,
improper maintenance or handling, or
operation with an incorrect power source.
What you must do to get service under
this limited warranty
Defects must be brought to the attention of
Dimplex Technical Service by contacting
Dimplex at 1-888-DIMPLEX (1-888-346-
7539), or 1367 Industrial Road, Cam
-
bridge Ontario, Canada N1R 7G8. Please
have proof of purchase, catalogue/model
and serial numbers available when calling.
Limited warranty service requires a proof
of purchase of the product.
What Dimplex will do in the event of a
defect
In the event a product or part covered by
this limited warranty is proven to be defec
-
tive in material or workmanship during the
12 month limited warranty period you have
the following rights:
•
Dimplex will in its sole discretion
Warranty
