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11

PROBLEM

CAUSE

SOLUTION

Appearance

Fireplace does not turn On

Improper operation

Refer to Operation Section

Battery not Charged

Charge Battery

Loose wiring

Check wiring connections

Dead Battery

Replace Battery

Defective LED PCB

Replace LED PCB

Flame Frozen

Defective flicker motor

Replace flicker motor

Loose wiring

Check wiring connections

Flame not bright or flame not 

visible

Loose wiring

Check wiring connections

Defective light harness

Replace light harness

Flame Shudder

Defective flicker motor

Replace flicker motor

TROUBLESHOOTINg gUIDE

Summary of Contents for CFA36BS

Page 1: ...plex North America Limited Dimplex North America Limited 1367 Industrial Road Cambridge ON Canada N1R 7G8 1 888 346 7539 www dimplex com REV PCN DATE 00 3 OCT 11 IMPORTANT SAFETY INFORMATION Always re...

Page 2: ...lly followed will result in damage to the equipment Warning Procedures and techniques which if not carefully followed will expose the user to the risk of fire serious injury or death OPERATION 3 Maint...

Page 3: ...t scratching do not use abrasive cleaners Fireplace Surface Cleaning Use only a damp cloth to clean painted surfaces of the fireplace Do not use abrasive cleaners Servicing Except for battery replacem...

Page 4: ...terminals 3 3700150100RP Switch ON OFF Momentary SPDT 4 2800220100RP PCB Driver Board Charger DC Jack 5 3000750100RP AC DC Power Supply with cord 6 3700180100RP Partially Reflective Glass Assembly 7...

Page 5: ...E LIGHT P N 3700140100 1 WATT LED FLAME LIGHT P N 3700140100 1 WATT LED FLAME LIGHT P N 3700140100 WIRE AND CONNECTORS PART OF PCB ON OFF SWITCH P N 2800220100 BATTERY CHARGER LED DRIVER CIRCUIT BOARD...

Page 6: ...om the wall 4 mounting bracket Figure 2 and carefully place it upright on a flat surface CAUTION A protective barrier i e blanket between the fireplace and work surface will help prevent scratches on...

Page 7: ...tery Figure 3 Once battery is out of the opening remove the two 2 8 wire lead connectors from the battery terminals taking note of their original configuration NOTE These wire connectors can be carefu...

Page 8: ...age the 2 wire con nections on the left side of the battery Figure 3 Once battery is out of the opening remove the two 2 8 wire lead connectors from the battery terminals taking note of their original...

Page 9: ...dle nosed pliers Set the Battery aside 9 Remove the remainder of the 17 screws which secure 10 the back panel on to the fireplace 3 along the top 3 along the right battery side 5 along the left switch...

Page 10: ...ing the original configura tion NOTE Pliers can be used for a better grip on the con nector or a flat head screw driver can be used to carefully pry up between the switch and connector if you are unab...

Page 11: ...nnections Dead Battery Replace Battery Defective LED PCB Replace LED PCB Flame Frozen Defective flicker motor Replace flicker motor Loose wiring Check wiring connections Flame not bright or flame not...

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