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11

 

Warranty

Products to which this limited warranty 

applies

This limited warranty applies to the 

following models of your newly purchased 

Dimplex electric stove 

DCS19W

.  This 

limited warranty applies only to purchases 

made in any province of Canada 

except

 

for Yukon Territory, Nunavut, or Northwest 

Territories or in any of the 50 States of 

the USA (and the District of Columbia) 

except

 for Hawaii and Alaska.  This limited 

warranty applies to the original purchaser 

of the product only and is not transferable.

Products excluded from this limited 

warranty

Light bulbs are not covered by this limited 

warranty and are the sole responsibility of 

the owner/purchaser.  Products purchased 

in Yukon Territory, Nunavut, Northwest 

Territories, Hawaii, or Alaska are not 

covered by this limited warranty.  Products 

purchased in these States, provinces, or 

territories are sold AS IS without warranty 

or condition of any kind (including, without 

limitation, any implied warranties or 

conditions of merchantability or fitness for 

a particular purpose) and the entire risk of 

as to the quality and performance of the 

products is with the purchaser, and in the 

event of a defect the purchaser assumes 

the entire cost of all necessary servicing 

or repair. 

What this limited warranty covers and for 

how long

Products covered by this limited warranty 

have been tested and inspected prior to 

shipment and, subject to the provisions 

of this warranty, Dimplex warrants such 

products to be free from defects in 

material and workmanship for a period of 

90 days from the date of the first purchase 

of such product.
The limited 90 day warranty period also 

applies to any implied warranties that 

may exist under applicable law.  Some 

jurisdictions do not allow limitations on 

how long an implied warranty lasts, so 

the above limitation may not apply to the 

purchaser.

What this limited warranty does not cover

This limited warranty does not apply to 

products that have been repaired (except 

by Dimplex or its authorized service 

representatives) or otherwise altered.  This 

limited warranty does further not apply 

to defects resulting from misuse, abuse, 

accident, neglect, incorrect installation, 

improper maintenance or handling, or 

operation with an incorrect power source.

What to do when your unit ceases to 

operate as described in this manual

Defects must be brought to the attention of 

Dimplex Technical Service by contacting 

Dimplex North America Limited at  

1-888-346-7539, or 1367 Industrial Road, 

Cambridge Ontario, Canada N1R 7G8.  

Please have proof of purchase, catalogue/

model and serial numbers available 

when calling. 

Limited warranty service 

requires a proof of purchase of the 

product .

What Dimplex will do in the event of a 

defect

In the event a product or part covered 

by this limited warranty is proven to be 

defective in material or workmanship 

during the 90 day limited warranty period 

you have the following rights:

Summary of Contents for DCS19W

Page 1: ...ead this manual first before attempting to install or use this stove For your safety always comply with all warnings and safety instructions contained in this manual to prevent personal injury or property damage To view the full line of Dimplex products please visit www dimplex com ...

Page 2: ... emphasize CAUTION Procedures and techniques which if not carefully followed will result in damage to the equipment Warning Procedures and techniques which if not carefully followed will expose the user to the risk of fire serious injury or death Welcome Congratulations 3 Important Instructions 4 Quick Reference Guide 6 Stove Installation 6 Operation 8 Maintenance 9 Warranty 11 ...

Page 3: ...id the warranty Please record your model and serial numbers below for future reference model and serial numbers can be found on the Model and Serial Number Label of your stove Model Number Serial Number NO NEED TO RETURN TO THE STORE Questions with operation or assembly Require Parts Information Product Under Manufacturer s Warranty Contact us at www dimplex com customer_support For Troubleshootin...

Page 4: ...ons Never locate this stove where it may fall into a bathtub or other water container Important Instructions Do not run cord under carpeting Do not cover cord with throw rugs runners or the like Arrange cord away from traffic area and where it will not be tripped over Make certain cord is placed away from the firebox mantel or other furniture so they cannot be placed on it To disconnect stove turn...

Page 5: ... the cord directly into an appropriate wall receptacle Do not burn wood or other materials in the electric stove Do not strike the front glass Always use a certified electrician should new circuits or outlets be required Always use properly grounded fused and polarized outlets Disconnect all power supply before performing any cleaning maintenance or relocation of the stove 21 When transporting or ...

Page 6: ... with high continuous currents If you plan on using this unit in an old worn or loose receptacle or are unsure if the receptacle is suitable please have it inspected by a qualified electrician prior to using this product WARNING Ensure the power cord is not installed so that it is pinched or against a sharp edge and ensure that the power cord is stored or secured to avoid tripping or snagging to r...

Page 7: ...er exhaust is free from debris and packaging remnants Place unit on floor in desired location WARNING Keep combustible materials such as furniture pillows bedding papers clothes and curtains at least 3 feet 0 9 m from the front of the heater and keep them away from the sides and rear Make sure the unit s Main On Off switch is switched Off refer to operating instruction section Plug the unit into a...

Page 8: ...ols the electricity supply to the stove and activates the flame effect only when on B Low Heat On Off Switch Provides 650 Watt heat output C High Heat On Off Switch Provides 1300 Watt heat output with the Low Heat Switch NOTE The Main On Off Switch must be set to On for the Low Heat or High Heat Switch to operate The Low Heat Switch must be in the On I position for the High Heat Switch to operate ...

Page 9: ...y of two 2 clear chandelier or candelabra bulbs with a E 12 small socket base 60 Watt rating Example GE 60BC or Philips 60 CTC Do not exceed 60 Watts Replacement Unplug the unit from power outlet On the back of the stove Maintenance remove the three 3 screws from the light access cover Figure 2 Figure 2 Screw locations Light access cover Light bulbs Remove the light access cover Reach into the ope...

Page 10: ...uld be completely dried with a lint free cloth to prevent water spots To prevent scratching do not use abrasive cleaners or spray liquids on the clear door surface Surface Cleaning Use warm water only to clean painted surfaces of the stove Do not use abrasive cleaners Servicing Except for light bulb replacement and cleaning described above an authorized service representative should perform any ot...

Page 11: ...d inspected prior to shipment and subject to the provisions of this warranty Dimplex warrants such products to be free from defects in material and workmanship for a period of 90 days from the date of the first purchase of such product The limited 90 day warranty period also applies to any implied warranties that may exist under applicable law Some jurisdictions do not allow limitations on how lon...

Page 12: ... agents are also not responsible for IN NO EVENT WILL Dimplex or ITS DIRECTORS OFFICERS OR AGENTS BE LIABLE TO the PURCHASER OR ANY THIRD PARTY WHETHER IN CONTRACT IN TORT OR ON ANY OTHER BASIS FOR ANY INDIRECT SPECIAL PUNITIVE EXEMPLARY CONSEQUENTIAL OR INCIDENTAL LOSS COST OR DAMAGE ARISING OUT OF OR IN CONNECTION WITH THE SALE MAINTENANCE USE OR INABILITY TO USE THE PRODUCT EVEN IF Dimplex OR I...

Page 13: ...13 2011 Dimplex North America Limited Dimplex North America Limited 1367 Industrial Road Cambridge ON Canada N1R 7G8 ...

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