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Warranty

Dimplex will in its sole discretion 

• 

replace such defective part(s) without 

charge, or if part replacement proves 

not to be commercially practicable or 

cannot be timely made, Dimplex may, 

in lieu of replacing part(s) choose to 

replace the unit.
This limited warranty does not entitle 

• 

the purchaser to on-site or in-home 

services. On-site or in-home services 

may be performed at the purchaser’s 

specific request and expense at 

Dimplex's then-current rates for such 

services.
The purchaser is responsible for 

• 

removal and transportation of such 

product or part (and any repaired or 

replacement product or part) to and 

from the authorized dealer’s or service 

agent’s place of business.
Dimplex will not be responsible for, 

• 

and the limited warranty services shall 

not include, any expense incurred for 

installation or removal of the product 

or part (or any replacement product or 

part) or any labour or transportation 

costs. Such costs shall be the 

purchaser’s responsibility.

What Dimplex and its dealers and service 

agents are also not responsible for:

IN NO EVENT WILL DIMPLEx, OR ITS 

DIRECTORS, OFFICERS, OR AGENTS, 

BE LIABLE TO THE PURCHASER OR 

ANY THIRD PARTY, WHETHER IN 

CONTRACT, IN TORT, OR ON ANY 

OTHER BASIS, FOR ANY INDIRECT, 

SPECIAL, PUNITIVE, ExEMPLARY, 

CONSEQUENTIAL, OR INCIDENTAL 

LOSS, COST, OR DAMAGE ARISING 

OUT OF OR IN CONNECTION WITH 

THE SALE, MAINTENANCE, USE, OR 

INABILITY TO USE THE PRODUCT, 

EVEN IF DIMPLEx OR ITS DIRECTORS, 

OFFICERS, OR AGENTS HAVE BEEN 

ADVISED OF THE POSSIBILITY OF 

SUCH LOSSES, COSTS OR DAMAGES, 

OR IF SUCH LOSSES, COSTS, OR 

DAMAGES ARE FORESEEABLE.  IN 

NO EVENT WILL DIMPLEx, OR ITS 

OFFICERS, DIRECTORS, OR AGENTS 

BE LIABLE FOR ANY DIRECT LOSSES, 

COSTS, OR DAMAGES THAT ExCEED 

THE PURCHASE PRICE OF THE 

PRODUCT. 
SOME JURISDICTIONS DO NOT ALLOW 

THE ExCLUSION OR LIMITATION OF 

INCIDENTAL OR CONSEQUENTIAL 

DAMAGES, SO THE ABOVE LIMITATION 

OR ExCLUSION MAY NOT APPLY TO 

THE PURCHASER.

How State and Provincial law apply

This limited warranty gives you specific 

legal rights, and you may also have other 

rights which vary from jurisdiction to 

jurisdiction.  The provisions of the United 

Nations Convention on Contracts for 

the Sale of Goods shall not apply to this 

limited warranty or the sale of products 

covered by this limited warranty.

Summary of Contents for DCS19W

Page 1: ...ead this manual first before attempting to install or use this stove For your safety always comply with all warnings and safety instructions contained in this manual to prevent personal injury or property damage To view the full line of Dimplex products please visit www dimplex com ...

Page 2: ... emphasize CAUTION Procedures and techniques which if not carefully followed will result in damage to the equipment Warning Procedures and techniques which if not carefully followed will expose the user to the risk of fire serious injury or death Welcome Congratulations 3 Important Instructions 4 Quick Reference Guide 6 Stove Installation 6 Operation 8 Maintenance 9 Warranty 11 ...

Page 3: ...id the warranty Please record your model and serial numbers below for future reference model and serial numbers can be found on the Model and Serial Number Label of your stove Model Number Serial Number NO NEED TO RETURN TO THE STORE Questions with operation or assembly Require Parts Information Product Under Manufacturer s Warranty Contact us at www dimplex com customer_support For Troubleshootin...

Page 4: ...ons Never locate this stove where it may fall into a bathtub or other water container Important Instructions Do not run cord under carpeting Do not cover cord with throw rugs runners or the like Arrange cord away from traffic area and where it will not be tripped over Make certain cord is placed away from the firebox mantel or other furniture so they cannot be placed on it To disconnect stove turn...

Page 5: ... the cord directly into an appropriate wall receptacle Do not burn wood or other materials in the electric stove Do not strike the front glass Always use a certified electrician should new circuits or outlets be required Always use properly grounded fused and polarized outlets Disconnect all power supply before performing any cleaning maintenance or relocation of the stove 21 When transporting or ...

Page 6: ... with high continuous currents If you plan on using this unit in an old worn or loose receptacle or are unsure if the receptacle is suitable please have it inspected by a qualified electrician prior to using this product WARNING Ensure the power cord is not installed so that it is pinched or against a sharp edge and ensure that the power cord is stored or secured to avoid tripping or snagging to r...

Page 7: ...er exhaust is free from debris and packaging remnants Place unit on floor in desired location WARNING Keep combustible materials such as furniture pillows bedding papers clothes and curtains at least 3 feet 0 9 m from the front of the heater and keep them away from the sides and rear Make sure the unit s Main On Off switch is switched Off refer to operating instruction section Plug the unit into a...

Page 8: ...ols the electricity supply to the stove and activates the flame effect only when on B Low Heat On Off Switch Provides 650 Watt heat output C High Heat On Off Switch Provides 1300 Watt heat output with the Low Heat Switch NOTE The Main On Off Switch must be set to On for the Low Heat or High Heat Switch to operate The Low Heat Switch must be in the On I position for the High Heat Switch to operate ...

Page 9: ...y of two 2 clear chandelier or candelabra bulbs with a E 12 small socket base 60 Watt rating Example GE 60BC or Philips 60 CTC Do not exceed 60 Watts Replacement Unplug the unit from power outlet On the back of the stove Maintenance remove the three 3 screws from the light access cover Figure 2 Figure 2 Screw locations Light access cover Light bulbs Remove the light access cover Reach into the ope...

Page 10: ...uld be completely dried with a lint free cloth to prevent water spots To prevent scratching do not use abrasive cleaners or spray liquids on the clear door surface Surface Cleaning Use warm water only to clean painted surfaces of the stove Do not use abrasive cleaners Servicing Except for light bulb replacement and cleaning described above an authorized service representative should perform any ot...

Page 11: ...d inspected prior to shipment and subject to the provisions of this warranty Dimplex warrants such products to be free from defects in material and workmanship for a period of 90 days from the date of the first purchase of such product The limited 90 day warranty period also applies to any implied warranties that may exist under applicable law Some jurisdictions do not allow limitations on how lon...

Page 12: ... agents are also not responsible for IN NO EVENT WILL Dimplex or ITS DIRECTORS OFFICERS OR AGENTS BE LIABLE TO the PURCHASER OR ANY THIRD PARTY WHETHER IN CONTRACT IN TORT OR ON ANY OTHER BASIS FOR ANY INDIRECT SPECIAL PUNITIVE EXEMPLARY CONSEQUENTIAL OR INCIDENTAL LOSS COST OR DAMAGE ARISING OUT OF OR IN CONNECTION WITH THE SALE MAINTENANCE USE OR INABILITY TO USE THE PRODUCT EVEN IF Dimplex OR I...

Page 13: ...13 2011 Dimplex North America Limited Dimplex North America Limited 1367 Industrial Road Cambridge ON Canada N1R 7G8 ...

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