background image

REPLACEMENT PARTS LIST

  Part  

Description 

Part #

1
2
3
4
5
6
7
8
9

10

11

12
13
14
15
16
17
18
19
20
21
22
23
24

Hearth
Header
Side LH
Side RH
Top
Ember Bed Assembly 
Flicker Motor 
Heater Assembly with Built-in Cutout
Thermostat
Main On/Off Switch 
Manual Selection Switch 
Flame Action Control c/w Potentiometer
Light Dimmer Control c/w Potentiometer
Cord Set 
Single Lamp Holder 
Double Lamp Holder 
Mirror 
Front Glass 
Control Knob 
Remote Transmitter 
Remote Receiver c/w Transmitter
Terminal Block 
Flicker Rod 
Upper Light Harness 

DFP6975O-HRTH
DFP6975O-HDR
DFP6975O-L
DFP6975O-R
DFP6975O-TOP
0437960100RP
3000240200KIT
2000330100RP
2300150100RP
2800070700RP
2800070500RP
3000240500RP
3000250100RP
4100040200RP
2500150300RP
2500400300RP
5901210200RP
5901220100RP
8800000200RP
3000370600RP
3000430800RP
4000070100RP
5901250100RP
2500400300RP

For replacement parts, call our customer service department

at 1-888-346-7539, 8 a.m.- 4:30 p.m., EST, Monday-Friday.

Printed in China

7209750200r00

22

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

16

17

18

19

20

21

22

23

23

24

WARRANTY

21

What the manufacturer will do in the event of a defect

In the event a product or part covered by this limited warranty is proven to be defective in material or 

workmanship during (i) the 2 year limited warranty period for products other than fireplace surrounds 

(mantels) and trims, and (ii) the 1 year limited warranty period for surrounds (mantels) and trims, you 

have the following rights:

•  The manufacturer will in its sole discretion either repair or replace such defective product or part 

without charge. If the manufacturer is unable to repair or replace such product or part, or if repair or 

replacement is not commercially practicable or cannot be timely made, the manufacturer may, in lieu 

of repair or replacement, choose to refund the purchase price for such product or part.

•  Limited warranty service will be performed solely by dealers or service agents of the manufacturer 

authorized to provide limited warranty services.

•  For products other than surrounds (mantels) and trims, this 2 year limited warranty entitles the 

purchaser to on-site or in-home warranty services. Accordingly, the manufacturer will be responsible 

for all labour and transportation associated with repairing or replacing the product or part except as 

follows: (i) charges which may be levied for travel costs incurred to travel to the purchaser’s site 

where the product is located if the purchaser’s site is beyond 30 miles (48 km) from the closest 

service depot of the manufacturer’s dealer or service agent; and (ii) the purchaser is solely 

responsible for providing clear access to all serviceable parts of the product.

•  For surrounds (mantels) and trims, this 1 year limited warranty does not entitle the purchaser to 

on-site or inhouse warranty services. The purchaser is responsible for removal and transportation of 

the surrounds (mantels) and trims (and any repaired or replacement product or part) to and from the 

authorized dealer’s or service agent’s place of business. On-site or in-home services for surrounds 

(mantels) and trims \ may be performed at the purchaser’s specific request and expense at the 

manufacturer’s then current rates for such services. The manufacturer will not be responsible for, and 

this limited warranty shall not include, any expense incurred for installation or removal of the 

surrounds (mantels) or trims or any part thereof (or any replacement product or part) including, 

without limitation, all shipping costs and transportation costs to and from the authorized dealer’s or 

service agent’s place of business and all labour costs. Such costs shall be the purchaser’s 

responsibility.

What the manufacturer and its dealers and service agents are also not responsible for:

In no event will the manufacturer, or its directors, officers, or agents, be liable to the purchaser or any 

third party. Whether in contract, in tort, or on any other basis, for any indirect, special, punitive, 

exemplary, consequential, or incidental loss, cost, or damage arising out of or in connection with the 

sale, maintenance, use, or inability to use the product, even if the manufacturer or its directors, officers, 

or agents have been advised of the possibility of such losses, costs or damages, or if such losses, 

costs, or damages are foreseeable. In no event will the manufacturer, or its officers, directors, or agents 

be liable for any direct losses, costs, or damages that exceed the purchase price of the product.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so 

the above limitation or exclusion may not apply to the purchaser.

How State and Provincial law apply

This limited warranty gives you specific legal rights, and you may also have other rights which vary from 

jurisdiction to jurisdiction. The provisions of the United Nations Convention on Contracts for the Sale of 

Goods shall not apply to this limited warranty or the sale of products covered by this limited warranty.

WARRANTY

20

Two Year Limited Warranty

Products to which this limited warranty applies

This limited warranty applies to your newly purchased electric fireplace. This limited warranty applies 

only to purchases made in any province of Canada except for Yukon Territory, Nunavut, or Northwest 

Territories or in any of the 50 States of the USA (and the District of Columbia) except for Hawaii and 

Alaska. This limited warranty applies to the original purchaser of the product only and is not 

transferable.

Products excluded from this limited warranty

Light bulbs are not covered by this limited warranty and are the sole responsibility of the 

owner/purchaser. Products purchased in Yukon Territory, Nunavut, Northwest Territories, Hawaii, or 

Alaska are not covered by this limited warranty. Products purchased in these States, provinces, or 

territories are sold AS IS without warranty or condition of any kind (including, without limitation, any 

implied warranties or conditions of merchantability or fitness for a particular purpose) and the entire risk 

of as to the quality and performance of the products is with the purchaser, and in the event of a defect 

the purchaser assumes the entire cost of all necessary servicing or repair.

What this limited warranty covers and for how long

Products, other than fireplace surrounds (mantels) and trims, covered by this limited warranty have 

been tested and inspected prior to shipment and, subject to the provisions of this warranty, the 

manufacturer warrants such products to be free from defects in material and workmanship for a period 

of 2 years from the date of the first purchase of such products. The manufacturer’s fireplace surrounds 

(mantels) and trims covered by this limited warranty have been tested and inspected prior to shipment 

and, subject to the provisions of this warranty,  the manufacturer warrants such products to be free from 

defects in material and workmanship for a period of 1 year from the date of first purchase of such 

products.
The limited 2 year warranty period for products other than fireplace surrounds (mantels) and trims and 

the limited 1 year warranty period for fireplace surrounds (mantels) and trims also applies to any implied 

warranties that may exist under applicable law. Some jurisdictions do not allow limitations on how long 

an implied warranty lasts, so the above limitation may not apply to the purchaser.

What this limited warranty does not cover

This limited warranty does not apply to products that have been repaired (except by the manufacturer or 

its authorized service representatives) or otherwise altered. This limited warranty does further not apply 

to defects resulting from misuse, abuse, accident, neglect, incorrect installation, improper maintenance 

or handling, or operation with an incorrect power source.

What you must do to get service under this limited warranty

Defects must be brought to the attention of the manufacturer’s technical service by contacting the 

manufacturer at 1-888-346-7539, or 1367 Industrial Road, Cambridge Ontario, Canada N1R 7G8. 

Please have proof of purchase, catalogue/model and serial numbers available when calling. Limited 

warranty service requires a proof of purchase of the product.

TROUBLESHOOTING

Problem

Possible Cause

Corrective Action

19

Heater is not turning 

off.

1. Refer to instruction manual.

2. Replace heater on/off switch.

3. Trace wiring in unit.

4. Replace remote control.

5. Replace circuit board.

1. Improper operation.

2. Defective heater on/off switch.

3. Loose wiring.

4. Defective remote control.

5. Defective circuit board.

Heater is not turning 

on.

1. Refer to instruction manual.

2. Replace heater assembly.

3. Replace heater on/off switch.

4. Trace wiring in unit.

5. Replace circuit board.

1. Improper operation.

2. Defective heater assembly.

3. Defective heater on/off switch.

4. Loose wiring.

5. Defective circuit board.

Heating element is 

glowing red.

1. Small glowing sections of the 

element are considered normal.

2. If larger glowing sections are 

causing the heater to trip the 

thermal cutout, unplug unit, 

discontinue use and replace 

heater assembly.

1. Normal operation.

2. Defective heater assembly.

Heater fan turns on 

but heater lacks heat.

1. Refer to instruction manual.

2. Replace thermostat.

3. Trace wiring in unit.

4. Replace manual selection switch.

5. Replace heater assembly.

6. Replace circuit board.

7. Normal operation is when the 

heater fan runs when the Level 2 

and Level 3 indicator light 

functions are on.

1. Improper operation.

2. Defective thermostat.

3. Loose wiring.

4. Defective manual selection switch.

5. Defective heater assembly.

6. Defective circuit board.

7. Normal operation.

Heater emits an odor.

1. Normal operation is when the 

heater emits an odour for a brief 

period after the heater is initially 

turned on.  The heater is burning 

off any dust accumulated during 

manufacturing or operation.

2. Replace heater assembly.

3. Trace wiring in unit.

1. Normal operation.

2. Defective heater assembly.

3. Loose wiring.

Grinding or excessive 

noise with the heater 

off.

1. Flame rod replacement.

2. Replace flame motor.

1. Moving flame rod hitting or rubbing 

against internal components.

2. Defective flame motor.

Excessive noise with 

the heater on.

1. Clean blower assembly.

2. Replace heater assembly.

1. Dirty blower assembly.

2. Defective blower assembly.

Heater fan runs 

continuously.

1. Trace wiring in unit.

2. Replace heater on/off switch.

3. Replace heater assembly.

4. Replace thermostat.

1. Loose wiring.

2. Defective heater on/off switch.

3. Defective heater assembly.

4. Defective thermostat.

TROUBLESHOOTING

Problem

Possible Cause

Corrective Action

18

Circuit breaker trips 

or fuse blows when 

unit is turned on.

1. Trace wiring in unit.

2. Additional appliances may exceed 

the current rating of the circuit 

breaker or fuse.  Plug unit into 

another outlet or install unit on a 

dedicated 15 amp circuit.

1. Short in unit wiring.

2. Improper circuit current rating.

Unit turns on or off  

by itself.

1. Change hand held frequency.

2. Replace hand held remote 

control and reciever box were 

necessary.

3. Replace circuit board.

1. Remote control has a similar frequency 

to other remotes in the area.

2. Radio frequency disturbance from 

outside sources.

3. Defective circuit board.

Power cord gets 

warm.

1. The power cord may get 

slightly warm to the touch 

when the heater is on.

2. Replace power cord if cord gets 

hot to the touch.

1. Normal Operation.

2. Defective power cord.

Fireplace does not 

turn on.

1.   Refer to instruction manual.

2.   Initialize the remote control.

3.   Replace main on/off switch.

4a. Install new battery into the 

handheld transmitter.

4b. Reconfigure remote where 

necessary.

5.   Replace remote control circuit 

board where necessary.

6.   Replace remote control switch 

board.

7.   Replace circuit board.

8.   Check wiring connections.

1. Improper operation.

2. Remote control not initialized to 

fireplace.

3. Defective main on/off switch.

4. Defective remote control.

5. Defective remote control switch.

6. Defective circuit board.

7. Loose wiring.

Flame Frozen.

1. Replace flame motor.

2. Check wiring connections.

1. Defective flame motor.

2. Loose wiring.

Logset dim, ember 

bed not glowing.

Replace light bulbs.

Burnt light bulbs.

Light leaking 

around the logset.

1. Check logset for proper fit.

2. Replace logset.

1. Logset not positioned properly.

2. Defective logset.

Flame shutter.

Replace flame motor.

Defective flame motor.

Flame not bright or 

flame not visible.

1. Replace light bulbs.

2. Check wiring connections.

3. Replace light harness.

1. Burnt light bulbs.

2. Loose wiring.

3. Defective light harness.

Lights dim in room 

while the unit is on.

Move the unit to another outlet 

or install unit on a dedicated  

15 amp circuit.

1. Unit is drawing close to circuit current 

rating.

CARE AND MAINTENANCE

17

Upper Light Bulb Requirements

Quantity of 2 clear chandelier or candelabra bulbs with an E-12 (small) socket base, 15 watt rating.

 

   

DO NOT EXCEED 15 WATTS PER BULB

To access the upperlight bulb area: 

1.  Slide fireplace out of mantel.

2.  Lay unit on it’s back for safe removal of front glass.

3.  Remove 3 Phillips screws from right side of trim.

4.  Remove trim.

5.  Slide glass to the right side of the fireplace to remove. (Fig. 12)

6.  Upper bulbs are located in the upper left and upper right corners of fireplace.

7.  Remove upper light block by removing the 4 mounting screws.

8.  Unscrew bulbs counter clockwise.

9.  Insert new bulbs.

10. Re-install upper light bracket.

11.  Lay unit on it’s back. Slide front glass back into position and attach trim.

Glass Cleaning

The glass is cleaned in the factory during the assembly operation. During shipment, installation, 

handling, etc., the glass may collect dust particles; these can be removed by dusting lightly with a 

clean dry cloth.

To remove fingerprints or other marks, the glass can be cleaned with a damp cloth. To prevent 

scratching, do not use abrasive cleaners or spray liquids on the any surface.

Fireplace Surface Cleaning

Use a cloth dampened with warm water only to clean painted surfaces of the electric fireplace.

Do not use abrasive cleaners.

CAUTION:

CARE AND MAINTENANCE

16

Lower Light Bulb Requirements

Quantity of 3 clear chandelier or candelabra bulbs with an E-12 (small) socket base, 60 watt 

rating.  Example: GE 60BC or Philips 60 CTC.

 

   

DO NOT EXCEED 60 WATTS PER BULB

To access the lower light bulb area: 

1.  Slide firebox out of mantel. 

2.  Lay unit on it’s back for safe removal of 

front glass.

3.  Remove 3 Phillips screws from the right 

side of trim.

4.  Slide front glass to right side of fireplace 

to remove. (Fig. 12)

5.  Pull the front edge of the ember bed 

assembly up and forward until the rear 

tab releases from the ledge located at 

the bottom of the mirror. (Fig. 13)

6.  Remove flicker rod. Flicker rod is flexible 

and can be slid to the left and bent 

which enables the flicker rod to be 

removed and lifted out. Use care so as 

to not permanently bend the flicker rod. 

(Fig. 12)

 

   

Only handle the ember bed 

 

   

assembly by its base.

 

   

Ember bed assembly fits 

 

   

tightly into firebox, some 

 

   

force may be necessary to 

 

   

remove.

7.  Set ember bed assembly in front of 

fireplace.

8.  Unscrew bulbs counter clockwise.

9.  Insert new bulbs.

10. Replace the ember bed assembly by inserting the front edge of the fireplace and push down 

on the rear edge of the ember bed assembly until it snaps into place. (Fig. 13)

11.  Lay unit on it’s back and slide front glass back into position and attach trim.

 

   

Ensure the ember bed assembly is installed tightly under the back ledge to prevent 

 

   

light leakage.

CAUTION:

CAUTION:

CAUTION:

CAUTION:

Fig. 12

Front

Glass

Lower Bulbs

Ember Bed

Assembly

Upper

Bulbs

Mirror

Flicker Rod

Trim

Fig. 13

Back

Ledge

Mirror

Rear Tab

Ember

Bed

Assembly

Front

Edge

CARE AND MAINTENANCE

15

Disconnect the power before attempting any maintenance or cleaning to reduce 

the risk of fire, electric shock or damage to property and bodily harm to persons.

WARNING:

Light Bulb Replacement

The light bulbs need to be replaced when you notice a dark section of the flame or when the clarity 

and detail of the ember bed assembly exterior reduces. There are three bulbs under the ember bed 

assembly, which generate the flames and embers, and two bulbs above the ember bed assembly 

that illuminate the log exterior.

Helpful Hint

It is a good idea to replace all light bulbs at one time if they are close to the end of their rated life. 

Group replacement will reduce the number of times you need to open the unit to replace light 

bulbs.

OPERATION INSTRUCTIONS

14

Remote Control

The fireplace is supplied with a radio frequency firebox remote control 

(H). This firebox remote control has a range of approximately 50 feet 

(15.25 m), it does not have to be pointed at the fireplace and can 

pass through most obstacles (including walls). It is supplied with one 

of hundreds of independent frequencies to prevent interference with 

other units. The frequency designation is indicated on the back of the 

transmitter.

Remote Control Initialization

Follow steps 1 through 6 to initialize your fireplace for the first time. 

This procedure is also required every time there is a loss of power to 

the firebox remote control (H) in the fireplace (illustrated example: 

power failure, breaker tripped, main power switch is turned off).

1.  Ensure that power is supplied through the main service panel.

2.  Locate manual controls.

3.  Activate main power switch ("1" in Fig. 10). 

4.  Press and hold the " I " side of the Flame/Heat Selection Switch 

("6" in Fig. 10) for five seconds (red indicator light will flash).

5.  Press the ON button located on the firebox remote control (H) 

transmitter. This will synchronize the firebox remote control (H) 

transmitter and receiver.

Remote Control Usage

The firebox remote control (H) operates the fireplace levels 

sequentially, flames only to flames and low heat, to flames and high 

heat. The level is increased every time the ON button on the 

transmitter is pressed. The fireplace can be turned off at any point by 

pressing the OFF button on the firebox remote control (H) 

transmitter.

Level 1:  The flame effect is turned on and the first red indicator light turns on.

Level 2:  The flame effect remains on, the heater is activated to the low heat setting, and the first 

               and second red indicator lights turn and remain lit.

Level 3:  The flame effect remains on, the heater is set to the high heat setting, and all three red 

               indicator lights remain lit.

Battery Replacement

To replace the battery:

1.  Slide battery cover open on the hand held transmitter. (Fig. 11)

2.  Correctly install one 12 Volt (A23) battery in the battery holder.

3.  Close the battery cover.

Fig. 11

CODE:

On/Off

 Buttons 

Battery

Cover

H

H

OPERATION INSTRUCTIONS

13

Electric Fireplace/Firebox Manual Control

The manual controls for the fireplace are behind the access panel located at the bottom of the 

firebox. (Fig. 10)

Resetting the Temperature Cutoff Switch 

This unit is equipped with a thermostat which controls the temperature of the room by turning the 

heater on and off. The heater is protected with a safety device to prevent overheating. Should the 

heater overheat, an automatic cut out will turn the heater off and it will not come back on without 

being reset. It can be reset by switching the ON/OFF Switch to OFF and waiting 5 minutes before 

switching the unit back on.

1.  Main ON/OFF Switch -

 The ON/OFF Switch supplies power to all fireplace functions.

2.  Flame Action Control -

 Turn the flame action control knob to adjust the flame speed to the 

  desired level.

3.  Interior Light Control -

 Turn the interior light control knob to increase or decrease the 

brightness of the interior light.

4.  Heater Thermostat Control -

 To adjust the temperature to your individual requirements, turn 

the thermostat control clockwise all the way to turn on the heater. When the room reaches the 

desired temperature, turn the thermostat knob counter clockwise until you hear a click. Leave in 

  this position to maintain the room temperature at its setting. For additional heat, turn clockwise 

until you hear the click again and the heater will turn on. To turn the heater off, rotate the knob 

fully counter clockwise.

5.  LED Indicators -

 Indicates the current function of the fireplace.

6.  Flame/Heat Selection Switch -

 Toggles between flame effect, low and high heat settings.

Fig. 10

1

2

3

4 5 6

If you need to continuously reset the heater, unplug the unit and call the 

manufacturer’s technical support at 1-888-346-7539. Please have your model and 

serial number ready when calling.

WARNING:

INSTALLATION INSTRUCTIONS

12

Ensure the power cord is not installed so that it is pinched or against any sharp 

edges and ensure that the power cord is stored or secured to avoid tripping or 

snagging to reduce the risk of fire, electric shock or injury to persons.  

Electrical outlet wiring must comply with local building codes and other 

applicable regulations to reduce the risk of fire, electric shock and injury to 

persons.

Do not attempt to wire your own new outlets or circuits. To reduce the risk of fire, 

electric shock or injury to persons, always use a licensed electrician.

 DANGER:

Firebox Installation

Install the firebox assembly into the mantel (refer to mantel assembly instructions).

A 15 Amp, 120 Volt circuit is required. A dedicated circuit is preferred but not essential in all 

cases. A dedicated circuit will be required if after installation the circuit breaker trips or fuse 

blows on a regular basis when the heater is operating. Additional appliances on the same circuit 

may exceed the current rating of the circuit breaker.

Plug the unit into a 15 Amp, 120 Volt outlet. If the cord does not reach, you may use an 

extension cord rated for a minimum of 1875 Watts.

For Bathroom Use

If this unit is installed in a bathroom it must be protected by a GFI receptacle or circuit. If a 

receptacle is used it must be readily accessible. To prevent electrical shock this unit is an 

electrical appliance that is not watertight and must be installed as to prevent water from entering 

unit. This must be installed away from showers, tubs, etc. Never locate fireplace where it may 

fall into a bathtub or other water container. High temperatures may be generated under certain 

abnormal conditions. Do not partially or fully cover or obstruct the front of this heater.

ASSEMBLY INSTRUCTIONS - MANTEL

11

5. Position top (E) as shown in Fig. 8, lower 

onto assembly and secure with  

4 wing bolts (AA).

6. Insert firebox (F) into fully assembled 

mantel as shown in Fig. 9 and route power 

cord through the back of the mantel.

Fig. 8

Fig. 9

Hardware Used

AA

AA

x 4

Wing Bolt

E

F

ASSEMBLY INSTRUCTIONS - MANTEL

10

3. Position header (D) as shown in Fig. 6 and 

lower onto biscuits of right side panel (C) and 

left side panel (B).

4. Secure header (D) to assembly with 4 

wing bolts (AA). (Fig. 7)

Fig. 6

Fig. 7

Hardware Used

AA

AA

x 4

Wing Bolt

D

D

B

C

ASSEMBLY INSTRUCTIONS - MANTEL

9

Fig. 4

Hardware Used

BB

BB

x 2

Wood Dowel

Fig. 5

Hardware Used

AA

AA

x 4

Wing Bolt

1. Insert 2 wood dowels (BB) into hearth (A) 

as shown in Fig. 4

2. Lower right side panel (C) and left side 

panel (B) onto wood dowels (BB) and hearth 

(A) as shown in Fig. 5 and secure with 4 

wing bolts (AA).

A

A

B

C

ASSEMBLY INSTRUCTIONS - FIREBOX

8

Fig. 2

Fig. 3

The only assembly required for the firebox is 

to install the front glass.

1.  Remove the right hand side trim piece 

from the firebox (F) by removing three (3) 

Philips head screws as shown in Fig. 2.

2.  Lay the firebox on its back for easy glass 

insertion.

3.  Carefully slide the firebox front glass (G) 

along the bottom edge of the firebox (F) 

and inside the tab as shown in Fig. 3  

until the edge of the firebox front glass 

(G) touches the left side trim of the 

firebox (F).

4.  Reattach the right side trim piece that was 

removed in Step 1.

Glass

Tab

Screws (2)

Trim

Screw (1)

F

F

G

UNPACKING INSTRUCTIONS - FIREBOX

7

Fig. 1

Once the firebox is removed from the 

carton, a protective foam block that keeps 

the ember bed assembly in place will need 

to be removed.

1.  Gently pull the foam block out from the 

firebox and discard (Fig. 1).

Foam Block

PREPARATION

 

Before beginning assembly of product, make sure all parts are present. Compare parts with 

package contents list and diagram above. If any part is missing or damaged, do not attempt to 

assemble the product. Contact customer service for replacement parts.

Estimated Assembly Time: 30 minutes

Tools Required for Assembly: Phillips screwdriver, scissors, utility knife

 

Site Selection

This section provides instructions for selecting a location and preparing the site to install the 

fireplace into the mantel surround.

1.  Select a suitable location that is not susceptible to moisture and is away from drapes, furniture 

and high traffic.

2.  For ease of electrical hook up you may wish to locate the fireplace near an existing outlet.

3.  Store the fireplace in a safe dry and dust free location.

6

HARDWARE CONTENTS

Quantity

Picture

(Shown to size)

Wing Bolt

12

Part

AA

Description

Quantity

Picture

(Shown to size)

Part

Description

Wood Dowel

2

BB

PACKAGE CONTENTS

5

  Part  

Description 

Quantity

A

B

C

D

  Part  

Description 

Quantity

E
F

G

H

A

B

C

D

E

G

H

Mantel Hearth 

 

 

1

Mantel Side, LH 

 

 

1

Mantel Side, RH 

 

 

1

Mantel Header 

 

 

1

Mantel Top   

 

 

1

Firebox 

 

 

 

1

Firebox Front Glass  

 

1

Firebox Remote Control   

1

F

SAFETY INFORMATION

4

SAVE THESE INSTRUCTIONS

 

Procedures and techniques that are considered important enough to emphasize.

 

Procedures and techniques which, if not carefully followed, will result in damage 

to the equipment.

 

Procedures and techniques which, if not carefully followed, will expose the user 

to the risk of fire, serious injury, illness or death.

 

This equipment has been tested and found to comply with the limits for Class B 

digital device, pursuant to part 15 of the FCC Rules. These limits are designed to 

provide reasonable protection against harmful interference in a residential 

installation. This equipment generates, uses and can radiate radio frequency 

energy and, if not installed and used in accordance with the instructions, may 

cause harmful interference to radio or television reception, which can be 

determined by turning the equipment off and on, the user is encouraged to try to 

correct the interference by one or more of the following measures:

•  Reorient or relocate the receiving antenna.

•  Increase the separation between the equipment and the receiver.

•  Connect the equipment into an outlet on a circuit different from that to which 

  the receiver is connected.

•  Consult the dealer or an experienced radio/TV technician for help.

 

Operation is subject to the following two conditions: (1) this device may not 

cause interference and; (2) this device must accept any interference, including 

interference that may cause undesired operation of the device.

 CAUTION:

 CAUTION:

 WARNING:

 DANGER:

Model and Serial Number Information (firebox)

If you have any questions regarding our products please have the product model number and 

serial numbers available upon calling the manufacturer’s customer service or technical 

support. To locate the model and serial number labels see below. Record the model number, 

serial number, and part number on the front cover of this manual for future reference.

MADE IN

CAUTION

ATTENTION

NE PAS OUVRIR

AUCUNE PIECE REPARABLE PAR L'UTILISATEUR A L'INTERIEUR

RISQUE DE DECHARGE ELECTRIQUE

NO USER-SERVICEABLE PARTS INSIDE

RISK OF ELECTRIC SHOCK  DO NOT OPEN

Rev.

RIESGO DE CHOQUE ELECTRICO NO ABRIR

NO HAY PARTES ADENTRO QUE EL USUARIO PUEDA REPARAR

PRECAUCION

VATIO

WATTS

VOLTIO

VOLTS

120

CALENTADOR DE AIRE

CHAUFFE-AIR

AIR HEATER

UL PART NO.

MODEL NO.

CANADIAN PATENT 2,175,442

PROTECTED BY U.S. PATENTS

FURTHER PATENTS PENDING

4,965,707 AND 5,642,580

146Y

R

E71416

Model Number

Model Number

Part Number

Serial Number

MOD.

MODEL/CAT. No.

SERIAL No.

SAFETY INFORMATION

3

Please read and understand this entire manual before attempting to assemble, operate or install 

the product. If you have any questions regarding the product, please call customer service at 

1-888-346-7539, 8 a.m.- 4:30 p.m., EST, Monday-Friday.

1.  This fireplace is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. 

The trim around the heater outlet becomes hot during heater operation. 

2.  Extreme caution is necessary when any heater is used by or near children or invalids and 

whenever the unit is left operating and unattended.

3.  Young children should be supervised to ensure that they do not play with the appliance.

4.  The appliance is not intended for use by young children or infirmed persons without 

supervision. 

5.   The appliance must be positioned so that the plug is accessible. 

6.   Always unplug the electric fireplace when not in use. 

7.   If the supply cord is damaged, it must be replaced by the manufacturer, or its service agent, 

or a qualified person in order to avoid a hazard. 

8.   Do not operate any unit with a damaged cord or plug, or if the heater has malfunctioned, or 

if the electric fireplace has been dropped or damaged in any manner. Contact the 

manufacturer’s technical service at 1-888-346-7539. 

9.  Do not use outdoors. 

10. Never locate firebox where it may fall into a bathtub or other water container.

11. Do not install the firebox directly on carpet or a similar surface which may restrict air 

circulation beneath the unit. 

12. Do not run the cord under carpeting. Do not cover cord with throw rugs, runners, or the like. 

Arrange cord away from traffic area and where it will not be tripped over. 

13. Do not locate the heater immediately below a fixed socket-outlet. 

14. To disconnect the fireplace, turn the controls off, then remove the plug from the outlet. 

15. Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this 

may cause an electric shock or fire, or damage to the heater. 

16. To prevent a possible fire, do not block air intake or exhaust in any manner. Do not use on 

soft surfaces, like a bed, where openings may become blocked. 

17. All electrical heaters have hot and arcing or sparking parts inside. Do not use in areas 

where gasoline, paint, or flammable liquids are used or stored or where the unit will be 

exposed to flammable vapors. 

18. Do not modify the electric firebox. Use it only as described in this manual. Any other use not 

recommended by the manufacturer may cause fire, electric shock or injury to persons. 

19. Avoid the use of an extension cord. Extension cords may overheat and cause a risk of fire.  

If you must use an extension cord, the cord shall be No.14 AWG minimum size and rated 

not less then 1875 Watts. 

20. Do not burn wood or other materials in the electric fireplace. 

21. Do not strike the fireplace glass. 

22. Always use a certified electrician should new circuits or outlets be required. 

23. Always use properly grounded, fused and polarized outlets. 

24. Disconnect all power supply before performing any cleaning, maintenance or relocation of 

the unit. 

25. When transporting or storing the unit and cord, keep in a dry place, free from excessive 

vibration and store so as to avoid damage.

2

TABLE OF CONTENTS

PRODUCT SPECIFICATIONS

Safety Information    .................................................................................................................

Package Contents    .................................................................................................................

Hardware Contents     ...............................................................................................................

Preparation    ............................................................................................................................

Unpacking Instructions - Firebox     ...........................................................................................

Assembly Instructions - Firebox    ...........................................................................................

Assembly Instructions - Mantel   ............................................................................................

Installation Instructions 

........................................................................................................

Operation Instructions 

........................................................................................................

Care and Maintenance 

........................................................................................................

Troubleshooting 

...................................................................................................................

Warranty 

..............................................................................................................................

Replacement Parts List 

........................................................................................................

3

5

6

6

7

8

9

12

13

15

18

20

22

Component

Firebox

Electric, 120 V ac, 1440 W, UL Model 6904400159

Mantel

Oak, 42˝H x 48.25˝W x 14.25˝D

Specifications

Questions, problems, missing parts?

 Before returning to your retailer, call our customer 

service department at 1-888-346-7539, 8 a.m.- 4:30 p.m., EST, Monday-Friday.

MODEL #DFP6975O

ELECTRIC FIREPLACE

Français p. 23

Español p. 45

Summary of Contents for DFP6975O

Page 1: ...s problems missing parts Before returning to your retailer call our customer service department at 1 888 346 7539 8 a m 4 30 p m EST Monday Friday MODEL DFP6975O ELECTRIC FIREPLACE Fran ais p 23 Espa...

Page 2: ...Firebox Assembly Instructions Firebox Assembly Instructions Mantel Installation Instructions Operation Instructions Care and Maintenance Troubleshooting Warranty Replacement Parts List 3 5 6 6 7 8 9...

Page 3: ...cord under carpeting Do not cover cord with throw rugs runners or the like Arrange cord away from traffic area and where it will not be tripped over 13 Do not locate the heater immediately below a fi...

Page 4: ...uit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Operation is subject to the following two conditions 1 this device may not...

Page 5: ...Part Description Quantity A B C D Part Description Quantity E F G H A B C D E G H Mantel Hearth 1 Mantel Side LH 1 Mantel Side RH 1 Mantel Header 1 Mantel Top 1 Firebox 1 Firebox Front Glass 1 Firebox...

Page 6: ...Site Selection This section provides instructions for selecting a location and preparing the site to install the fireplace into the mantel surround 1 Select a suitable location that is not susceptibl...

Page 7: ...EBOX 7 Fig 1 Once the firebox is removed from the carton a protective foam block that keeps the ember bed assembly in place will need to be removed 1 Gently pull the foam block out from the firebox an...

Page 8: ...lips head screws as shown in Fig 2 2 Lay the firebox on its back for easy glass insertion 3 Carefully slide the firebox front glass G along the bottom edge of the firebox F and inside the tab as shown...

Page 9: ...B x 2 Wood Dowel Fig 5 Hardware Used AA AA x 4 Wing Bolt 1 Insert 2 wood dowels BB into hearth A as shown in Fig 4 2 Lower right side panel C and left side panel B onto wood dowels BB and hearth A as...

Page 10: ...NTEL 10 3 Position header D as shown in Fig 6 and lower onto biscuits of right side panel C and left side panel B 4 Secure header D to assembly with 4 wing bolts AA Fig 7 Fig 6 Fig 7 Hardware Used AA...

Page 11: ...top E as shown in Fig 8 lower onto assembly and secure with 4 wing bolts AA 6 Insert firebox F into fully assembled mantel as shown in Fig 9 and route power cord through the back of the mantel Fig 8 F...

Page 12: ...l in all cases A dedicated circuit will be required if after installation the circuit breaker trips or fuse blows on a regular basis when the heater is operating Additional appliances on the same circ...

Page 13: ...the desired level 3 Interior Light Control Turn the interior light control knob to increase or decrease the brightness of the interior light 4 Heater Thermostat Control To adjust the temperature to yo...

Page 14: ...6 in Fig 10 for five seconds red indicator light will flash 5 Press the ON button located on the firebox remote control H transmitter This will synchronize the firebox remote control H transmitter an...

Page 15: ...ction of the flame or when the clarity and detail of the ember bed assembly exterior reduces There are three bulbs under the ember bed assembly which generate the flames and embers and two bulbs above...

Page 16: ...ent which enables the flicker rod to be removed and lifted out Use care so as to not permanently bend the flicker rod Fig 12 Only handle the ember bed assembly by its base Ember bed assembly fits tigh...

Page 17: ...y removing the 4 mounting screws 8 Unscrew bulbs counter clockwise 9 Insert new bulbs 10 Re install upper light bracket 11 Lay unit on it s back Slide front glass back into position and attach trim Gl...

Page 18: ...on off switch 4a Install new battery into the handheld transmitter 4b Reconfigure remote where necessary 5 Replace remote control circuit board where necessary 6 Replace remote control switch board 7...

Page 19: ...anual selection switch 5 Replace heater assembly 6 Replace circuit board 7 Normal operation is when the heater fan runs when the Level 2 and Level 3 indicator light functions are on 1 Improper operati...

Page 20: ...ucts to be free from defects in material and workmanship for a period of 2 years from the date of the first purchase of such products The manufacturer s fireplace surrounds mantels and trims covered b...

Page 21: ...r replacement product or part to and from the authorized dealer s or service agent s place of business On site or in home services for surrounds mantels and trims may be performed at the purchaser s s...

Page 22: ...Remote Transmitter Remote Receiver c w Transmitter Terminal Block Flicker Rod Upper Light Harness DFP6975O HRTH DFP6975O HDR DFP6975O L DFP6975O R DFP6975O TOP 0437960100RP 3000240200KIT 2000330100RP...

Reviews: