10
www.dimplex.com
Warranty
Products to which this limited warranty applies
This limited warranty applies to the following models of your
newly purchased Dimplex electric fireplace
DWF1146gP
and to newly purchased Dimplex fireplace surrounds
(mantels) and trims. This limited warranty applies only
to purchases made in any province of Canada except for
Yukon Territory, Nunavut, or Northwest Territories or in any
of the 50 States of the USA (and the District of Columbia)
except for hawaii and Alaska. This limited warranty applies
to the original purchaser of the product only and is not
transferable.
Products excluded from this limited warranty
Light bulbs are not covered by this limited warranty and are
the sole responsibility of the owner/purchaser. Products
purchased in Yukon Territory, Nunavut, Northwest Territories,
hawaii, or Alaska are not covered by this limited warranty.
Products purchased in these States, provinces, or territories
are sold AS IS without warranty or condition of any kind
(including, without limitation, any implied warranties or
conditions of merchantability or fitness for a particular
purpose) and the entire risk of as to the quality and
performance of the products is with the purchaser, and in the
event of a defect the purchaser assumes the entire cost of
all necessary servicing or repair.
What this limited warranty covers and for how long
Products, other than fireplace surrounds (mantels) and
trims, covered by this limited warranty have been tested and
inspected prior to shipment and, subject to the provisions
of this warranty, Dimplex warrants such products to be free
from defects in material and workmanship for a period of 1
year from the date of the first purchase of such products.
Dimplex fireplace surrounds (mantels) and trims covered by
this limited warranty have been tested and inspected prior
to shipment and, subject to the provisions of this warranty,
Dimplex warrants such products to be free from defects in
material and workmanship for a period of 1 year from the
date of first purchase of such products.
The limited 1 year warranty period for products other than
fireplace surrounds (mantels) and trims and the limited
1 year warranty period for fireplace surrounds (mantels)
and trims also applies to any implied warranties that may
exist under applicable law. Some jurisdictions do not allow
limitations on how long an implied warranty lasts, so the
above limitation may not apply to the purchaser.
What this limited warranty does not cover
This limited warranty does not apply to products that have
been repaired (except by Dimplex or its authorized service
representatives) or otherwise altered. This limited warranty
does further not apply to defects resulting from misuse,
abuse, accident, neglect, incorrect installation, improper
maintenance or handling, or operation with an incorrect
power source.
What you must do to get service under this limited warranty
Defects must be brought to the attention of Dimplex
Technical Service by contacting Dimplex at 1-888-DIMPLEX
(1-888-346-7539), or 1367 Industrial Road, Cambridge
Ontario, Canada N1R 7G8. Please have proof of purchase,
catalogue/model and serial numbers available when calling.
Limited warranty service requires a proof of purchase of the
product.
What Dimplex will do in the event of a defect?
In the event a product or part covered by this limited
warranty is proven to be defective in material or
workmanship during (i) the 1 year limited warranty period for
products other than fireplace surrounds (mantels) and trims,
and (ii) the 1 year limited warranty period for surrounds
(mantels) and trims, you have the following rights:
Dimplex will in its sole discretion either repair or replace
•
such defective product or part without charge. If Dimplex is
unable to repair or replace such product or part, or if repair or
replacement is not commercially practicable or cannot be timely
made, Dimplex may, in lieu of repair or replacement, choose to
refund the purchase price for such product or part.
Limited warranty service will be performed solely by dealers or
•
service agents of Dimplex authorized to provide limited warranty
services.
Dimplex will not be responsible for, and the limited warranty
•
services shall not include, any expense incurred for installation
or removal of the product or part (or any replacement product or
part) or any labour or transportation costs. Such costs shall be
the purchaser’s responsibility.
What Dimplex and its dealers and service agents are also
not responsible for:
IN NO EVENT WILL DIMPLEX, OR ITS DIRECTORS,
OFFICERS, OR AGENTS, BE LIABLE TO the PURChASER
OR ANY ThIRD PARTY, WhEThER IN CONTRACT, IN
TORT, OR ON ANY OThER BASIS, FOR ANY INDIRECT,
SPECIAL, PUNITIVE, EXEMPLARY, CONSEQUENTIAL,
OR INCIDENTAL LOSS, COST, OR DAMAGE ARISING
OUT OF OR IN CONNECTION WITh ThE SALE,
MAINTENANCE, USE, OR INABILITY TO USE ThE
PRODUCT, EVEN IF DIMPLEX OR ITS DIRECTORS,
OFFICERS, OR AGENTS hAVE BEEN ADVISED OF ThE
POSSIBILITY OF SUCh LOSSES, COSTS OR DAMAGES,
OR IF SUCh LOSSES, COSTS, OR DAMAGES ARE
FORESEEABLE. IN NO EVENT WILL DIMPLEX, OR ITS
OFFICERS, DIRECTORS, OR AGENTS BE LIABLE FOR
ANy DIRECT LOSSES, COSTS, OR DAMAGES ThAT
EXCEED ThE PURChASE PRICE OF ThE PRODUCT.
SOME JURISDICTIONS DO NOT ALLOW ThE
EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO ThE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO ThE
PURChASER.
How State and Provincial law apply
This limited warranty gives you specific legal rights, and
you may also have other rights which vary from jurisdiction
to jurisdiction. The provisions of the United Nations
Convention on Contracts for the Sale of Goods shall not
apply to this limited warranty or the sale of products covered
by this limited warranty.
