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Welcome & Congratulations
Thank you and congratulations for choosing to purchase an electric fireplace from Dimplex, the world leader in
electric fireplaces.
Please carefully read and save these instructions.
CAUTION:
Read all instructions and warnings carefully before starting installation. Failure to follow these
instructions may result in a possible electric shock, fire hazard and will void the warranty.
Model Number: ___________________
Serial Number: ___________________
Part Number: ____________________
Bottom of fireplace
Serial Number
Model Number
Quick Reference guide
①
The electrical information regarding your electric
fireplace can be found on the rating label located on
the bottom of the unit, see above.
②
Before installation, please record your fireplace's
serial number above for future reference. The serial
number can be found on the Model and Serial Number
Label of your fireplace (see above).
③
If you have any technical questions or concerns
regarding the operation of your electric fireplace, or
require service contact customer service.
Rating Label
NO NEED TO RETURN TO THE STORE
Questions with operation or assembly? Require Parts Information?
Product Under Manufacturer’s Warranty?
Contact us at:
www.dimplex.com/customer_support
For Troubleshooting and Technical Support
OR
Toll-Free 1-888-DIMPLEX
(1-888-346-7539)
Monday to Friday 8:00 a.m. to 4:30 p.m. EST
Please have your model number and product serial
number ready. (See above)
