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second side.

The fit is tight and a flat instrument such as a flat head 

screwdriver may be helpful to guide the last of the 2 sides 

when pushing the bottom panel in place.  Use care to not 

scratch the visible surface of the bottom.

FLICkER MOTOR REPLACEMENT

Tools Required:

  Philips head screwdriver

Flat head screwdriver

Needle-nose pliers

Wire Cutters

  WARNING:

  If the fireplace was operating prior to ser

-

vicing, allow at least 10 minutes for light bulbs and heating 

elements to cool off to avoid accidental burning of skin.

  WARNING:

  Disconnect power before attempting any 

maintenance to reduce the risk of electric shock or damage 

to persons.

Remove the fireplace from the wall by carefully lifting it 

1. 

upward, releasing it from the flanges of the wall-mount

-

ing bracket. (Figure 3).  
Carefully lay the fireplace down on its front.

2. 

!

 NOTE:

  If necessary, lay a protective barrier between 

the front glass and your work surface, (i.e. cloth, cardboard, 

thick plastic) to avoid scratching the glass or your work 

surface.

Remove the left and right side exterior cover panels 

3. 

from the body of the firebox by removing the screw on 

the top flange and two (2) screws on the bottom flange 

on each panel, six (6) screws in total. (See Figure 4 for 

all screw locations.) 
Remove the six (6) screws from the bottom edge of the 

4. 

back panel.

Turn the fireplace over and lay it with the front glass 

5. 

assembly facing up.
Remove glass assembly beginning with the four (4) 

6. 

screws on the top panel.  They are located along the 

edge of the flat top-panel of the fireplace, where it 

meets the angled panel of the glass assembly.
Remove the screws from the secondary side panels - 

7. 

two (2) on the left and two (2) on the right, which attach 

the glass assembly to the body of the fireplace.    

  WARNING:

  Do not remove the screws located in the 

notched/cutout areas on these side panels where they 

meet the angled panels on the left and right sides.  These 

hold the interior Partially Reflective Glass brackets in place 

and may cause the Partially Reflective Glass to fall and 

break.

Lift the glass assembly off the body of the fireplace and 

8. 

set it aside in a safe location.  
Remove the twelve (12) screws which secure the bot-

9. 

tom panel to the fireplace:  two (2) on the left and two 

(2) on the right (side flange); three (3) on the left and 

three (3) on the right (corner peak of the bottom panel); 

two (2) in the center of the bottom panel (edge toward 

the front face). 

Carefully pull the bottom panel away from the fireplace 

10. 

and rest it just in front of the bottom opening.  

!

 NOTE:

  Take care not to damage the wires from the 

power cord, which are still attached to both the bottom 

panel and the interior switches.

!

 IMPORTANT:

 

 If the flicker motor wires are connected into the bottom 

• 

terminals on the terminal block, continue with 

 

Steps 11 – 16. 

 If the flicker motor wire connections are on the top side 

• 

of the terminal block, proceed to step 17. 

 

With the bottom panel removed, locate the On/Off 

11. 

Switch and remove the red remote control receiver wire 

and the black power cord wire from the switch termi-

nals, noting their original location. .
Disconnect the white power cord wire from the remote 

12. 

control receiver, labeled T4 AC1(L).  
Gently pull the white connector to disconnect it from the 

13. 

Remote Switchboard.
Leaving the rest of the wire connections in place, re-

14. 

move the remote control receiver by either:

If you do not have replacement mounting tabs - Use 

• 

needle nose pliers to squeeze the flanged tip of each 

peg to release the board.  Once repair is complete, re-

spread the flanges and re-mount the board.

If you have replacement pegs - cut the mounting pegs 

• 

from each corner.  It is best to cut them flush to the 

back panel from underneath the board using wire cut-

ters.  

Carefully grasp the remote control receiver and move 

15. 

it slightly forward, outside of the lower cavity to provide 

better access to the terminal block.  Take care that the 

Figure 5

Heater Mounting Brackets

Figure 6

Mounting Bracket

Flicker Rod

Summary of Contents for DWF36-PG

Page 1: ...h America Limited Dimplex North America Limited 1367 Industrial Road Cambridge ON Canada N1R 7G8 1 888 346 7539 www dimplex com REV PCN DATE 00 28 NOV 11 IMPORTANT SAFETY INFORMATION Always read this...

Page 2: ...Procedures and techniques which if not carefully followed will expose the user to the risk of fire serious injury or death Operation 3 Maintenance 4 Exploded Parts Diagram 5 Replacement Parts List 5...

Page 3: ...r area Operation Figure 1 The manual controls for the electric fireplace are located on the right end of the unit A On Off Switch The On Off Switch supplies power to all fireplace functions When the s...

Page 4: ...e removed by dusting lightly with a clean dry cloth To remove fingerprints or other marks the Partially Reflec tive Glass can be cleaned with a damp cloth The Partially Reflective Glass should be comp...

Page 5: ...0259RP Flicker Assembly 3 5902180100RP On Off Switch 4 2800070700RP Power Cord 5 4100190100RP Remote Control Receiver 6 3000820100RP Remote Switchboard 7 3000820300RP Remote Control 8 3000370900RP LED...

Page 6: ...6 www dimplex com Wiring Diagram...

Page 7: ...sest Wall Bracket Supports Wall Bracket Figure 3 Figure 4 Screw Locations Exterior Cover Plate Screws Back Panel Screws Front Glass Assembly Screws Bottom Panel Screws toward the front face Carefully...

Page 8: ...nels on the left and right sides These hold the interior Partially Reflective Glass brackets in place and may cause the Partially Reflective Glass to fall and break Lift the glass assembly off the bod...

Page 9: ...Note Be sure that the flanges on the bottom panel are positioned on the interior of the side and back panels of the fireplace The air deflector panel located on the interior of the bottom panel will...

Page 10: ...to the lower electrical compartment In the lower electrical compartment reconnect the LED 19 light strip to the wires on the LED driver board using the 2 orange wire nut connectors Be sure to follow t...

Page 11: ...lid ing one side of the bottom panel in place first before the second side The fit is tight and a flat instrument such as a flat head screwdriver may be helpful to guide the second side when pushing t...

Page 12: ...left and three 3 on the right corner peak of the bottom panel two 2 in the center of the bottom panel edge toward the front face Carefully pull the bottom panel away from the fireplace 7 and rest it...

Page 13: ...uch Appearance Fireplace does not turn on in Manual Mode Improper operation Refer to Operation Section No incoming power from the electrical wall socket Check Fuse Breaker Panel Defective On Off Switc...

Page 14: ...r operation Defective heater assembly Replace heater assembly Heater fan turns on but heater lacks heat Improper operation Refer to Operation Section Loose wiring Trace wiring in unit Defective heater...

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