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15

 Warranty

Products to which this limited warranty 

applies

This limited warranty applies to the 

following models of your newly purchased 

Dimplex electric fireplace 

DWF36

 and 

to newly purchased Dimplex fireplace 

surrounds (mantels) and trims.  This 

limited warranty applies only to purchases 

made in any province of Canada except 

for Yukon Territory, nunavut, or northwest 

Territories or in any of the 50 States of 

the usA (and the District of Columbia) 

except for hawaii and Alaska.  This limited 

warranty applies to the original purchaser 

of the product only and is not transferable.

Products excluded from this limited 

warranty

Light bulbs are not covered by this limited 

warranty and are the sole responsibility of 

the owner/purchaser.  Products purchased 

in Yukon Territory, nunavut, northwest 

Territories, hawaii, or Alaska are not 

covered by this limited warranty.  Products 

purchased in these states, provinces, or 

territories are sold AS IS without warranty 

or condition of any kind (including, without 

limitation, any implied warranties or 

conditions of merchantability or fitness for 

a particular purpose) and the entire risk of 

as to the quality and performance of the 

products is with the purchaser, and in the 

event of a defect the purchaser assumes 

the entire cost of all necessary servicing 

or repair.

What this limited warranty covers and for 

how long

Products, other than fireplace surrounds 

(mantels) and trims, covered by this 

limited warranty have been tested and 

inspected prior to shipment and, subject 

to the provisions of this warranty, Dimplex 

warrants such products to be free from 

defects in material and workmanship for a 

period of 1 year from the date of the first 

purchase of such products. 
Dimplex fireplace surrounds (mantels) 

and trims covered by this limited warranty 

have been tested and inspected prior to 

shipment and, subject to the provisions 

of this warranty,  Dimplex warrants 

such products to be free from defects in 

material and workmanship for a period of 

1 year from the date of first purchase of 

such products.
The limited 1 year warranty period for 

products other than fireplace surrounds 

(mantels) and trims and the limited 1 year 

warranty period for fireplace surrounds 

(mantels) and trims also applies to any 

implied warranties that may exist under 

applicable law.  some jurisdictions do not 

allow limitations on how long an implied 

warranty lasts, so the above limitation may 

not apply to the purchaser.

What this limited warranty does not cover

This limited warranty does not apply to 

products that have been repaired (except 

by Dimplex or its authorized service 

representatives) or otherwise altered. This 

limited warranty does further not apply 

to defects resulting from misuse, abuse, 

accident, neglect, incorrect installation, 

improper maintenance or handling, or 

operation with an incorrect power source.

What you must do to get service under 

this limited warranty

Defects must be brought to the attention of 

Dimplex Technical service by contacting 

Dimplex at 1-888-DImPLEX (1-888-

346-7539), or 1367 Industrial road, 

Summary of Contents for DWF36

Page 1: ...this manual first before attempting to install or use this fireplace For your safety always comply with all warnings and safety instructions contained in this manual to prevent personal injury or prop...

Page 2: ...UTION Procedures and techniques which if not carefully followed will result in damage to the equipment Warning Procedures and techniques which if not carefully followed will expose the user to the ris...

Page 3: ...arranty Please record your model and serial numbers below for future reference model and serial numbers can be found on the Model and Serial Number Label of your fireplace NO NEED TO RETURN TO THE STO...

Page 4: ...trical or mechanical adjustment or repair Do not use outdoors Important Instructions This fireplace is not intended for use in bathrooms laundry areas and similar indoor locations Never locate heater...

Page 5: ...875 Watts Do not burn wood or other materials in the wall mount fireplace Do not strike the glass front Always use a certified electrician should new circuits or outlets be required Always use properl...

Page 6: ...ul interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful i...

Page 7: ...ted circuit will be required if after installation the circuit breaker trips or the fuse blows on a regular basis when the heater is operating Additional appliances on the same circuit may exceed the...

Page 8: ...wall mounted fireplaces only Improper use or use for purposes other than intended may cause damage or injury Installation WARNING Failure to install the fireplace as instructed below may result in da...

Page 9: ...apers clothes and curtains The wall mounting bracket 2 must be mounted to at least two 2 wall studs Studs should be accessed through two 2 wall bracket holes in one of the following combinations A C B...

Page 10: ...ote At least two of the mounting screws must be installed into a wall stud Remove the 2 screws 11 securing the firebox enclosure cover Figure 4 With the firebox tilted forward 12 carefully pour and ev...

Page 11: ...in the O position the fireplace is off B Three Position Switch The Three Position Switch changes the mode the fireplace operates in and has three 3 positions MANUAL OFF and REMOTE When in REMOTE mode...

Page 12: ...emperature cutoff switch can be reset by unplugging the unit waiting five 5 minutes and plugging the unit back in CAUTION If you need to continuously reset the heater unplug the unit and call Dimplex...

Page 13: ...ransmitter within that 10 seconds This will synchronize the remote control transmitter and receiver Remote Control Usage The remote control operates the fireplace levels sequentially from off flames o...

Page 14: ...an be removed by dusting lightly with a clean dry cloth To remove fingerprints or other marks the mirror can be cleaned with a damp cloth The mirror should be completely dried with a lint free cloth t...

Page 15: ...d by this limited warranty have been tested and inspected prior to shipment and subject to the provisions of this warranty Dimplex warrants such products to be free from defects in material and workma...

Page 16: ...removal of the product or part or any replacement product or part or any labour or transportation costs Such costs shall be the purchaser s responsibility What Dimplex and its dealers and service agen...

Page 17: ...sembly 2203540100RP On Off Switch 2800070200RP Remote Receiver 3000820100RP Switch Board 3000820300RP Flicker Rod 5902180100RP Cordset 4100190100RP Capacitor 2300030100RP LED Driver Board 3000810100RP...

Page 18: ...t rating Move the unit to another outlet or install unit on a dedicated 15 amp circuit Power cord gets warm 1 Normal operation 2 Improper extension cord in use 1 The power cord may get slightly warm t...

Page 19: ...rsists unplug unit and contact technical support Heater fan turns on but heater lacks heat 1 Improper operation 2 Normal operation 1 Refer to instruction manual 2 Normal operation 3 If problem persist...

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