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Products to which this limited warranty 

applies

This limited warranty applies to the 

following models of your newly purchased 

Dimplex electric fireplace 

DWF3651.

 This 

limited warranty applies only to purchases 

made in any province of Canada except 

for Yukon Territory, Nunavut, or Northwest 

Territories or in any of the 50 States of 

the USA (and the District of Columbia) 

except for Hawaii and Alaska. This limited 

warranty applies to the original purchaser 

of the product only and is not transferable.

Products excluded from this limited 

warranty

Products purchased in Yukon Territory, 

Nunavut, Northwest Territories, Hawaii, 

or Alaska are not covered by this limited 

warranty. Products purchased in these 

States, provinces, or territories are sold 

AS IS without warranty or condition of 

any kind (including, without limitation, 

any implied warranties or conditions of 

merchantability or fitness for a particular 

purpose) and the entire risk of as to the 

quality and performance of the products is 

with the purchaser, and in the event of a 

defect the purchaser assumes the entire 

cost of all necessary servicing or repair.

What this limited warranty covers and for 

how long

Products, other than fireplace surrounds 

(mantels) and trims, covered by this 

limited warranty have been tested and 

inspected prior to shipment and, subject 

to the provisions of this warranty, Dimplex 

warrants such products to be free from 

defects in material and workmanship for a 

period of 1 year from the date of the first 

purchase of such products. 

The limited 1 year warranty period also 

applies to any implied warranties that 

may exist under applicable law. Some 

jurisdictions do not allow limitations on 

how long an implied warranty lasts, so 

the above limitation may not apply to the 

purchaser.

What this limited warranty does not cover

This limited warranty does not apply to 

products that have been repaired (except 

by Dimplex or its authorized service 

representatives) or otherwise altered. This 

limited warranty does further not apply 

to defects resulting from misuse, abuse, 

accident, neglect, incorrect installation, 

improper maintenance or handling, or 

operation with an incorrect power source.

What you must do to get service under 

this limited warranty

Defects must be brought to the attention of 

Dimplex Technical Service by contacting 

Dimplex at 1-888-DIMPLEX (1-888-

346-7539), or 1367 Industrial Road, 

Cambridge Ontario, Canada N1R 7G8. 

Please have proof of purchase, catalogue/

model and serial numbers available when 

calling. Limited warranty service requires a 

proof of purchase of the product.

What Dimplex will do in the event of a 

defect?

In the event a product or part covered 

by this limited warranty is proven to be 

defective in material or workmanship 

during the 1 year limited warranty period 

you have the following rights: 

•  Dimplex will in its sole discretion 

either repair or replace such defective 

product or part without charge. If 

Dimplex is unable to repair or replace 

such product or part, or if repair or 

 Warranty

Summary of Contents for DWF3651

Page 1: ...this manual first before attempting to install or use this fireplace For your safety always comply with all warnings and safety instructions contained in this manual to prevent personal injury or pro...

Page 2: ...AUTION Procedures and techniques which if not carefully followed will result in damage to the equipment WARNING Procedures and techniques which if not carefully followed will expose the user to the ri...

Page 3: ...t www dimplex com customer_support For Troubleshooting and Technical Support OR Toll Free 1 888 DIMPLEX 1 888 346 7539 Monday to Friday 8 00 a m to 4 30 p m EST In order to better serve you please hav...

Page 4: ...oid a hazard Do not operate any unit with a damaged cord or plug or if the heater has malfunctioned or if IMPORTANT INSTRUCTIONS the electric fireplace has been dropped or damaged in any man ner conta...

Page 5: ...ma terials in the electric fireplace Do not strike the fireplace glass Always use a certified electri cian should new circuits or outlets be required Always use properly grounded fused and polarized...

Page 6: ...ify the circuit breakers for the unit on 2 If you have any technical questions or concerns regarding the operation of your electric fireplace or require service contact customer service 3 The heater m...

Page 7: ...codes and other applicable regulations to reduce the risk of fire electric shock and injury to persons Do not attempt to wire your own new outlets or circuits To reduce the risk of fire electric Fire...

Page 8: ...UTION High temperature keep electrical cords drapery and other furnishings at least 3 feet 0 9m from the front of the heater and away from the side and rear 2 The wall mounting bracket must be mounted...

Page 9: ...lling the retaining screws Figure 7 14 Excess electrical cord can be bracket 5 Adjust the wall mounting bracket so the bubble on the level is centered between the two black lines 6 Mark 3 other mounti...

Page 10: ...ews 3 Turn the unit upright 4 Attach the provided cover plates over the two hanging bracket openings on the back of the unit with the provided screws Figure 8 5 Carefully pour and evenly dis tribute t...

Page 11: ...sing and battery cover A Standby Turns the unit On and Off Activated by pressing the Standby button on the remote or the unit The unit will turn on with the same functions that it was set to when it w...

Page 12: ...heater parts and will not occur again D E Thermostat Controls Adjusts the temperature set point to your individual requirements Once the desired set temperature is reached the heater will turn off The...

Page 13: ...will not come back on without being reset It can be reset by unplugging the Operation or the is pressed the On Screen Display will indicate F Color Themes Different presets of ambient light ing color...

Page 14: ...ots To prevent scratching do not use abrasive cleaners Fireplace Surface Cleaning Use only a damp cloth to clean painted surfaces of the fireplace Do not use abrasive cleaners Servicing Except for ins...

Page 15: ...rom defects in material and workmanship for a period of 1 year from the date of the first purchase of such products The limited 1 year warranty period also applies to any implied warranties that may e...

Page 16: ...ASIS FOR ANY INDIRECT SPECIAL PUNITIVE EXEMPLARY CONSEQUENTIAL OR INCIDENTAL LOSS COST OR DAMAGE ARISING OUT OF OR IN CONNECTION WITH THE SALE MAINTENANCE USE OR INABILITY TO USE THE PRODUCT EVEN IF D...

Page 17: ...RP Display Control Board 3001430200RP Switchboard 3001520100RP Relay Board 3001440200RP AC DC Adapter 2100250100RP Remote Control 6700520200RP Thermistor 3001560100RP Surface Mount Hardware Kit 960141...

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