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3

2kw

Resetting the Temperature Cutoff Switch

Should the heater overheat, an automatic cut out will turn 

the fireplace off and it will not come back on without being 

reset. It can be reset by switching the On/ Off Switch to Off 

and waiting ten (10) minutes before switching the unit back 

on.

 CAUTION:

 If you need to continuously reset the heater, 

unplug the unit and call Dimplex North America Limited at 

1-888-346-7539 for technical support. Please have your 

model and serial number ready when calling.

Remote Control

 

The On/Off Switch must be in the ‘ON’ 

( I )

 position in order 

for the remote control to operate. There are 3 buttons on 

the remote control. (Figure 2) 

!

NOTE: 

To operate correctly the remote control must be 

pointed towards the heater outlet.
The remote control functions are as follows:

 

Press once to turn on Flame effect only.  This will be 

indicated by one beep.

 

Press once to turn on Full heat and Flame effect.  This 

will be indicated by two beeps.

 

Standby - This will be indicated by one beep.

!

NOTE:

 

Once the mist has been activated, the unit will 

have to be turned Off, using either the momentary button, 

on the unit, or the Off button on the remote control, then 

back on to return to Level 1 - Logs and Light only operation. 

Battery Replacement

To replace the battery:
1.  Slide battery cover open on the remote control (Figure 

10).

2.  Install two 1.5 Volt (AAA) battery in the battery holder.
3.  Close the battery cover. 

Battery must be recycled or disposed of properly. 

Check with your Local Authority or Retailer for recy-

cling advice in your area.

OPERATION

!

 NOTE: 

When the engine is used in an environment 

where background noise is very low, it may be possible to 

hear a sound which is related to the operation of the flame 

effect. This is normal and should not be a cause for con-

cern. 

!

 NOTE:  

Always ensure that the appliance is fixed to the 

wall in a level position.
The manual controls for the wall mount engine are located 

on the bottom of the unit. (Figure 1)

A . On/Off Switch 

Supplies power to the engine.

B . Thermostat Control

To adjust the temperature to your individual requirements, 

turn the thermostat control backwards all the way to turn on 

the heater. When the room reaches the desired tempera-

ture, turn the thermostat knob forward until you hear a click. 

Leave thermostat in this position to maintain the room tem-

perature at this setting. For additional heat, turn clockwise 

until you hear the click again and the heater will turn on.

C . Mode Selector Switch

 

Press once to turn on the flame effect. This will be indicated 

by an audible “beep”. Although the lights turn on immedi-

ately it will take 30 seconds before the flame effect starts.
•  Press again to give flame effect and full heat. This will 

be indicated by two “beeps”.

•  Press again to return to flame effect only. This will be 

indicated by one “beep”.

•  Press     to put fire in to standby mode. This will be 

indicated by one “beep”.

D . Flame Intensity Control

Adjusts the intensity of the flame and smoke effect when the 

heater has been activated. 
Turning the control knob towards you decreases the inten-

sity of the flame and smoke effect. Turning the control knob 

away from you will increase the flame and smoke effect.

!

NOTE: 

Give the flame generator some time to react to 

changes you may make on the flame control knob.

!

NOTE: 

When the water tank is empty the unit will turn 

off after 30 seconds. See instructions under Maintenance 

Section for refilling tank. When this procedure is complete, 

the main lamps will illuminate but it will take 30 seconds 

before the flames return. 

Figure 2

Figure 1

A

B

C

D

Battery Cover

Standby 

Button

Flame

Button

Heat

Button

Summary of Contents for DWOP20BR

Page 1: ...North America Limited Dimplex North America Limited 1367 Industrial Road Cambridge ON Canada N1R 7G8 1 888 346 7539 www dimplex com REV PCN DATE 00 1 NOV 13 IMPORTANT SAFETY INFORMATION Always read this manual first before attempting to service this fireplace For your safety always comply with all warnings and safety instructions contained in this manual to prevent personal injury or prop erty dam...

Page 2: ...ose the user to the risk of fire serious injury or death OPERATION 3 MAINTENANCE 4 EXPLODED PARTS DIAGRAM 5 REPLACEMENT PARTS 5 WIRING DIAGRAM 6 HEATER ASSEMBLY REPLACEMENT 7 COMPONENT ACCESS 7 ON OFF SWITCH REPLACEMENT 7 3 POSITION SWITCH REPLACEMENT 8 THERMOSTAT REPLACEMENT 8 POTENTIOMETER REPLACEMENT 8 REMOTE RECEIVER REPLACEMENT 8 POWER BOARD REPLACEMENT 9 TRANSFORMER REPLACEMENT 9 IR SENSOR R...

Page 3: ...ation of the flame effect This is normal and should not be a cause for con cern NOTE Always ensure that the appliance is fixed to the wall in a level position The manual controls for the wall mount engine are located on the bottom of the unit Figure 1 A On Off Switch Supplies power to the engine B Thermostat Control To adjust the temperature to your individual requirements turn the thermostat cont...

Page 4: ...e or more of the light bulbs have burnt out CAUTION Allow at least twenty minutes for light bulbs to cool before touching bulbs to avoid accidental burning of skin 1 Leaving the flame effect on remove the rock media tray and water tank and lift out the top cover Figure 3 2 View the lamps from a distance in front of the fire and observe which lamp needs to be changed 3 Turn the unit off and unplug ...

Page 5: ...ly 9600670100RP 10 Water Reservoir Sump 0441380100RP 11 Fan Assembly 5300300100RP 12 Fan Housing Assembly 9600540100RP 13 Fan Filter 8600300100RP 14 Transducer 3800040100RP 15 Power Cord Mod 0 A 9600385500RP Mod B 9600740100RP 16 On Off Switch 9600383500RP 17 3 Position Switch 9600383600RP 18 Transformers 9600690100RP 19 Mounting Hardware Kit 9600700100RP 20 Potentiometer 9600640100RP 21 Thermosta...

Page 6: ...6 www dimplex com WIRING DIAGRAM ...

Page 7: ...ll of the wiring 10 Reassemble in the reverse order as above Figure 5 COMPONENT ACCESS Tools Required Phillips Head Screwdriver WARNING If the fireplace was operating prior to ser vicing allow at least 10 minutes for light bulbs and heating elements to cool off to avoid accidental burning of skin WARNING Disconnect power before attempting any maintenance to reduce the risk of electric shock or dam...

Page 8: ...ements to cool off to avoid accidental burning of skin WARNING Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons 1 Follow Component Access instructions before pro ceeding 2 Locate the thermostat and disconnect the wiring con nections noting their original locations Figure 8 NOTE A flat head screwdriver can be used to gently pry between the...

Page 9: ...prior to ser vicing allow at least 10 minutes for light bulbs and heating elements to cool off to avoid accidental burning of skin WARNING Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons 1 Follow Component Access instructions before pro ceeding 2 Locate the transformer and disconnect the wiring con nections noting their original location...

Page 10: ... new motor and reas semble the remainder of the cassette in reverse order from the instructions above If replacing the housing remove the 3 screws attaching the base to the cassette Figure 6 8 Attach new fan housing base to the cassette 9 Transfer the filter from the old housing to the new hous ing 10 Reinstall the fan motor and reconnect the wire 11 Re assemble the remainder of the cassette in re...

Page 11: ...he ON I position but mode Switch B has not been pressed Figure 2 Press Switch B once for flame effect Figure 2 Low water level Check the water tank is full and there is water in the sump Water in unit is too cold Allow water to warm to room temperature If using distilled or reverse osmosis water unit will not produce a consistent mist Add 1 8 tsp of table salt to water reservoir to intro duce elec...

Page 12: ... the heater is initially turned on The heater is burning off any dust accumulated during manufacturing or operation Defective heater assembly Replace heater assembly Heater fan turns on but heater lacks heat Improper operation Refer to Operation Section Loose wiring Trace wiring in unit Defective heater assembly Replace heater assembly Heating element is glowing red Normal Operation Small glowing ...

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