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4             www.dimplex.com

MAINTENANCE

  

WARNING:

 Disconnect power before attempting any 

maintenance or cleaning to reduce the risk of fire, elec-

tric shock or damage to persons.

Filling the water tank

When the water tank is empty, the flame effect shuts off 

and you will hear 2 audible beeps, follow these steps.

 CAUTION: 

Allow at least five minutes for components to 

cool before disassembling the unit to refill.
1.  Turn the On/Off switch to the off position 

(0)

 (Figure 1)

2.  Gently remove the rock media and the media tray and 

place them carefully on the ground. 

3.  Remove the refill container by lifting upwards and 

outwards. 

4.  Refill the container with tap water.

 

!

 NOTE:  

Normal tap water can be used in the Optimyst

®

 

as long as the tap water is not considered to be hard water.  

In the event your tap water is hard, you may use softened 

water or distilled water with 1/8 tsp of salt (0.5 mL) added to 

the water reservoir.  

(

The addition of additional salt should 

only be when you notice that the unit is not producing mist 

as expected.)
5.  Screw the cap back on, 

do not overtighten

6.  Return the refill container to the sump, with the tank 

cap facing down and the flat side of the tank facing 

outward. 

7.  Gently place the media tray and rock media back into 

position.

8.  Turn the On/Off switch to the off position 

(I) .

 (Figure 1)

If you do not intend on using the unit for longer than 2 

weeks, empty and drain the unit of water, and dry all of the 

water containing components.

Replacing the Light bulbs

If a large amount of the smoke appears grey or colourless it 

may be that one or more of the light bulbs have burnt out. 

 CAUTION: 

Allow at least twenty minutes for light bulbs 

to cool before touching bulbs to avoid accidental burning of 

skin.
1.  Leaving the flame effect on, remove the rock media, 

tray and water tank and lift out the top cover (Figure 3).

2.  View the lamps from a distance in front of the fire and 

observe which lamp needs to be changed.

3.  Turn the unit off, and unplug the engine.
4.  Leave the appliance for 20 minutes to allow the lamps 

to cool down before removing them.

5.  Remove the water tank and sump (Figure 4) by lifting 

upwards and placing to the side. 

6.  Remove the defective bulb, by gently lifting vertically 

and disengaging the pins from the lamp holder. 

!

 NOTE: 

Replacement light bulbs can be obtained by 

contacting Dimplex Customer Service at

 1-888-346-7539.

7.  Carefully insert the two pins of the new bulb into the 

two holes in the lamp holder. Push lamp firmly in place.

8.  Replace the top cover, refill container, media tray and 

media.

Cleaning

It is recommended that all of the components that contain 

water are cleaned with soap and water on a 

biweekly

 ba-

sis.  A small brush has been included to assist in cleaning 

difficult items/areas, i.e. the transducer.

 CAUTION: 

Do not put plastic components in the dish-

washer.

Filter Cleaning

The air filter can be removed and gently rinsed with water 

to clean and dried on a towel before reinstalling.

!

 NOTE: 

Replace the filter so that the course black filter is 

facing the front of the engine.

Surface Cleaning

Use a warm damp cloth only to clean surfaces of the en-

gine. Do not use abrasive cleaners.

!

 NOTE: 

If you need to move the unit ensure that all of 

the components that contain water have been emptied be-

fore relocating.

Sump

Filter

Figure 3

Top 

Cover

Figure 4

Summary of Contents for DWOP20BR

Page 1: ...North America Limited Dimplex North America Limited 1367 Industrial Road Cambridge ON Canada N1R 7G8 1 888 346 7539 www dimplex com REV PCN DATE 00 1 NOV 13 IMPORTANT SAFETY INFORMATION Always read this manual first before attempting to service this fireplace For your safety always comply with all warnings and safety instructions contained in this manual to prevent personal injury or prop erty dam...

Page 2: ...ose the user to the risk of fire serious injury or death OPERATION 3 MAINTENANCE 4 EXPLODED PARTS DIAGRAM 5 REPLACEMENT PARTS 5 WIRING DIAGRAM 6 HEATER ASSEMBLY REPLACEMENT 7 COMPONENT ACCESS 7 ON OFF SWITCH REPLACEMENT 7 3 POSITION SWITCH REPLACEMENT 8 THERMOSTAT REPLACEMENT 8 POTENTIOMETER REPLACEMENT 8 REMOTE RECEIVER REPLACEMENT 8 POWER BOARD REPLACEMENT 9 TRANSFORMER REPLACEMENT 9 IR SENSOR R...

Page 3: ...ation of the flame effect This is normal and should not be a cause for con cern NOTE Always ensure that the appliance is fixed to the wall in a level position The manual controls for the wall mount engine are located on the bottom of the unit Figure 1 A On Off Switch Supplies power to the engine B Thermostat Control To adjust the temperature to your individual requirements turn the thermostat cont...

Page 4: ...e or more of the light bulbs have burnt out CAUTION Allow at least twenty minutes for light bulbs to cool before touching bulbs to avoid accidental burning of skin 1 Leaving the flame effect on remove the rock media tray and water tank and lift out the top cover Figure 3 2 View the lamps from a distance in front of the fire and observe which lamp needs to be changed 3 Turn the unit off and unplug ...

Page 5: ...ly 9600670100RP 10 Water Reservoir Sump 0441380100RP 11 Fan Assembly 5300300100RP 12 Fan Housing Assembly 9600540100RP 13 Fan Filter 8600300100RP 14 Transducer 3800040100RP 15 Power Cord Mod 0 A 9600385500RP Mod B 9600740100RP 16 On Off Switch 9600383500RP 17 3 Position Switch 9600383600RP 18 Transformers 9600690100RP 19 Mounting Hardware Kit 9600700100RP 20 Potentiometer 9600640100RP 21 Thermosta...

Page 6: ...6 www dimplex com WIRING DIAGRAM ...

Page 7: ...ll of the wiring 10 Reassemble in the reverse order as above Figure 5 COMPONENT ACCESS Tools Required Phillips Head Screwdriver WARNING If the fireplace was operating prior to ser vicing allow at least 10 minutes for light bulbs and heating elements to cool off to avoid accidental burning of skin WARNING Disconnect power before attempting any maintenance to reduce the risk of electric shock or dam...

Page 8: ...ements to cool off to avoid accidental burning of skin WARNING Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons 1 Follow Component Access instructions before pro ceeding 2 Locate the thermostat and disconnect the wiring con nections noting their original locations Figure 8 NOTE A flat head screwdriver can be used to gently pry between the...

Page 9: ...prior to ser vicing allow at least 10 minutes for light bulbs and heating elements to cool off to avoid accidental burning of skin WARNING Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons 1 Follow Component Access instructions before pro ceeding 2 Locate the transformer and disconnect the wiring con nections noting their original location...

Page 10: ... new motor and reas semble the remainder of the cassette in reverse order from the instructions above If replacing the housing remove the 3 screws attaching the base to the cassette Figure 6 8 Attach new fan housing base to the cassette 9 Transfer the filter from the old housing to the new hous ing 10 Reinstall the fan motor and reconnect the wire 11 Re assemble the remainder of the cassette in re...

Page 11: ...he ON I position but mode Switch B has not been pressed Figure 2 Press Switch B once for flame effect Figure 2 Low water level Check the water tank is full and there is water in the sump Water in unit is too cold Allow water to warm to room temperature If using distilled or reverse osmosis water unit will not produce a consistent mist Add 1 8 tsp of table salt to water reservoir to intro duce elec...

Page 12: ... the heater is initially turned on The heater is burning off any dust accumulated during manufacturing or operation Defective heater assembly Replace heater assembly Heater fan turns on but heater lacks heat Improper operation Refer to Operation Section Loose wiring Trace wiring in unit Defective heater assembly Replace heater assembly Heating element is glowing red Normal Operation Small glowing ...

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