QUICK REFERENCE GUIDE
FOR THE OPTIFLAME ELECTRIC FIREPLACE
1. Prior to the first use of the fireplace verify the
following:
·
Are the circuit breakers for the fireplace
on?
·
Are the light bulbs in your fireplace
loose? (to check, follow the instructions
for replacing the light bulbs under the
maintenance section of this manual)
2. The heater on your fireplace may emit a slight,
harmless odor when first used. This odor is a
normal condition caused by the initial heating
of internal heater parts and will not occur
again.
3. If your heater does not emit heat, ensure the
large switch is on, that the first two red
indicator lights are on (for BF30E both
switches on the unit should be on and there
are no red indicator lights), the wall thermostat
is set above the current room temperature and
any wall switches for the unit are on. If this
does not work, switch the unit off for 5 minutes
and try again. Consult operation section of
your practical users guide for further
information.
4. The information regarding the model of your
fireplace can be found on the rating plate
located under the logs.
5. If you have any technical questions, questions
regarding the operation of your fireplace , or
require service for your fireplace contact
Dimplex North America customer service at 1-
888-DIMPLEX (1-888-346-7539).
WARRANTY
Dimplex Built-in Electric Fireplaces are tested and inspected prior
to shipment and are guaranteed from defect to the purchaser of
each new product. Any part which proves to be defective in
material or workmanship under normal use within on year will be
repaired or replaced without charge.* The Company will not be
responsible for any expense incurred for installation, removal from
service, or transportation costs. Any such defect should be
brought to the attention of the Dealer where the product was
purchased and is authorized to repair or replace within the terms of
this warranty.
The Company’s only obligation under this warranty will be at its
sole option to repair or replace any part proving defective or to
refund the purchase price thereof.
The owner/user assumes all other risks, if any, including the risk of
any direct, indirect or consequential loss or damage arising out of
the use of or inability to use the product.
The warranty will not apply if, in the sole judgment of the Company,
damage or failure has resulted from accident, alteration, misuse,
abuse, incorrect installation, or operation on an incorrect power
source.
Dimplex requires that all electric fireplace products are to be field
serviced when ever possible.
Dimplex electric fireplaces are covered by a free in home service
for the period that the fireplace is under warranty. For service call
1-888-DIMPLEX (1-888-346-7539)
The foregoing is in lieu of all other warranties expressed, implied,
or statutory, and the Company neither assumes, nor authorizes
any person to assume for it any other obligation, or liability in
connection with said product.
*Light bulbs are not covered in the warranty.
ACCESSORIES
Please contact your local dealer for genuine Dimplex accessories.
Example: Glass door kits, brass trim, cabinets designed to fit your
Optiflame fireplace.
1367 Industrial Road
Cambridge, Ontario
Canada, N1R 7G8
Approved for use in the United States and Canada
1-888-DIMPLEX
1-888-346-7539
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