Additional Information
Additional Information
AFTER SALES SERVICE
1 Year Parts and Labour
Your product is automatically guaranteed for one year from the date of purchase. Within this period, we undertake to
repair or exchange this product free of charge providing:
a) Proof of purchase such as a sales receipt can be provided, showing that the appliance was bought within the 12-
months prior to registering the defect/fault.
b) The appliance was correctly installed and operated in accordance with the manufacturer’s instructions and used
solely for domestic purposes.
c) The defect/fault was not as a result of accident, misuse, unauthorised modifi cation or inexpert repair.
Consumable parts, such as fuses in plugs and bulbs, which require routine replacement are excluded from
the guarantee.
Your rights under this guarantee are additional to your statutory rights, which in turn are not affected by this guarantee.
Should you require after sales information or assistance with this product please go to www.dimplex.co.uk and select
“Customer Support”
Or call our help desk on
0845 600 5111 (UK)
or
01 842 4833 (R.O.I.)
Spare parts are also available on the web site. Please retain your receipt as proof of purchase.
Extended Parts and Labour Warranty
Your 1 year warranty is extended for an additional 12 months when you register the product with Dimplex, within 28
days of purchase. If you do not register the product with Dimplex within 28 days, your product will remain guaranteed
for 1 year only.
Within the extended warranty period we undertake to repair or exchange this product free of charge providing:
a) Proof of purchase such as a sales receipt can be provided, showing that the appliance was
bought within the 24-months prior to registering the defect/fault.
b) The appliance was correctly installed and operated in accordance with the manufacturer’s instructions and used
solely for domestic purposes.
c) The defect/fault was not as a result of accident, misuse, unauthorised modifi cation or inexpert repair
Your rights under this guarantee are additional to your statutory rights, which in turn are not affected by this guarantee.
To validate your extended warranty register with us online at http://register.dimplex.co.uk
Or call our customer registration line
0844 879 3411 (UK)
or
01 842 4833 (R.O.I.)
N.B. Each qualifying product needs to be registered with Dimplex individually.
Please note that the extended warranty is only available in the UK and Ireland
RECYCLING
For electrical products sold within the European Community - At the end of the electrical products useful life
it not be disposed of with household waste. Please recycle where facilities exist. Check with your Local
Authority or retailer for recycling advice in your country.
