Dimplex Mozart CFP3811, Service Manual

11

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 NOTE:  

Ensure that both rubber spacers are retained 

(one (1) from between the Flicker Motor and bracket and 

one (1) from between bracket and chassis) as they will be 

needed for re-assembly (Figure 18).

Replacement Procedure

1.  Pull fireplace away from the wall far enough to access 

the back of the unit.

2.  Remove two (2) Phillips screws from each of the four (4) 

brackets which attach the fireplace to the mantel 

(Figure 3, Page 6).

3.  Carefully push fireplace out the front of the mantel to 

remove (Figure 4, Page 6).

4.  Turn fireplace on it’s back and remove the four (4) 

Phillips screws that attach the Trim to the fireplace (if 

applicable) (Figure 5, Page 7).

5.  Turn the fireplace upright and slide the Trim up to unhook 

the Trim from the fireplace and remove.

6.  Remove the three (3) sided Cover:

i)  From the bottom of the fireplace, remove the four (4) 

Phillips screws as shown in Figure 6 (Page 7).

ii)  From the front of the fireplace, remove six (6) Phillips 

screws as shown in Figure 7 (Page 7).

iii)  Carefully turn the fireplace onto its front and remove: 

two (2) Phillips screws from along the top edge of 

the rear of the fireplace; and three (3) Phillips screws 

from each side edge of the rear of the fireplace (8 in 

total) (Figure 8, Page 7).

!

 NOTE:  

The number of screws along the top and side 

edge of the fireplace may vary.

iv)  Carefully turn the fireplace upright and remove the 

three (3) sided Cover by pulling the bottom edges out 

and away from the Chassis and lifting up.

7.  Remove the two (2) Phillips screws that attach the 

Mirror Retaining Bracket in place (Figure 9, Page 7) and 

remove.

8.  Slide mirror up from within the fireplace to remove.
9.  Lift the Log Set straight up and out of the fireplace.

10. Pull the Flicker Rod to the far right, towards the Flicker 

Motor, then bend it gently enough to clear the bracket on 

the left (Figure 11, Page 8).

11. Pull the Flicker Rod carefully away from the Flicker Motor 

until cleared.

12. Remove three (3) Phillips screws from each side of the 

fireplace (refer to Figure 12, Page 9).  This will allow the 

Flicker Rod Support Bracket Assembly to be removed, 

and for the Control Panel to bend forward.

13. Bend the upper left corner of the Control Panel forward 

enough to remove the Flicker Rod Support Bracket 

Assembly (Figure 12, Page 9).

14. At the back of the unit, remove the: three (3) Phillips 

screws along the bottom edge of the fireplace and; the 

three (3) screws along a line just below the Light Bulb 

Access Cover (Figure 14, Page 10). The Back Panel can  

now be removed. 

15. Carefully turn fireplace onto its side and remove eight (8) 

Figure 18

Screws to remove 

motor (2)

Flicker 

Motor

Flicker 

Motor 

Bracket

Rubber 

spacers (2)

20. Properly orientate the replacement Flicker Motor on the 

bracket and attach to the Mounting Bracket using screws 

from step 19.  Be sure to use the round rubber spacer 

removed above.

21. Ensure the rectangular rubber spacer is properly aligned 

on Mounting Bracket (see Figure 18) and attach Flicker 

Motor and Mounting Bracket onto the inside, front surface 

of the chassis using two (2) Phillips screws from step 17 

(screw into the bracket from the back of the chassis - 

refer to Figure 17, Page 10).

22. Run Flicker Motor wires up the inside edge of the 

chassis, inside the Reflector Bracket and re-connect to 

Terminal Block (the black wire from the Flicker Motor 

splices off of the wrapped bundle and connects to the 

bottom-right terminal of the Terminal Block, the other lead 

will connect to the bottom-left terminal of the Terminal 

Block (refer to Figure 16, Page 10)).  Turn screws of the 

Terminal Block clockwise to clamp leads in place.

23. Follow steps 1 through 15 in reverse order to reassemble 

fireplace.

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 NOTE:  

When installing the Cover back onto the chassis: 

place the bottom flap of the Cover on the top surface of 

the Bottom Panel; the rear flap of the Cover tucks behind 

the Back Panel; and the front flap of the Cover to overlap 

the front edge of the Chassis (Figure 10, Page 8).

Heater Assembly/Cutout Replacement

If the fireplace was operating prior to servicing allow at least 

five (5) minutes for light bulbs and heating element to cool off 

to avoid accidental burning of skin.
Disconnect power before attempting any maintenance or 

cleaning to reduce the risk of electric shock or damage to 

persons.