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19

 

Warranty

Products to which this limited warranty 

applies

This limited warranty applies to the 

following model of your newly purchased 

Dimplex electric fireplace 

DF3015 

and 

to newly purchased Dimplex fireplace 

surrounds (mantels) and trims.  This 

limited warranty applies only to purchases 

made in any province of Canada 

except

 

for Yukon Territory, nunavut, or northwest 

Territories or in any of the 50 States of 

the usA (and the District of Columbia) 

except

 for Hawaii and Alaska.  This 

limited warranty applies to the original 

purchaser of the product only and is not 

transferable.

Products excluded from this limited 

warranty

Light bulbs and Purifire™ filters are not 

covered by this limited warranty and 

are the sole responsibility of the owner/

purchaser.  Products purchased in Yukon 

Territory, nunavut, northwest Territories, 

Hawaii, or Alaska are not covered by this 

limited warranty.  Products purchased in 

these states, provinces, or territories are 

sold As Is without warranty or condition 

of any kind (including, without limitation, 

any implied warranties or conditions of 

merchantability or fitness for a particular 

purpose) and the entire risk of as to the 

quality and performance of the products 

is with the purchaser, and in the event 

of a defect the purchaser assumes the 

entire cost of all necessary servicing or 

repair.

What this limited warranty covers and for 

how long

Products, other than fireplace surrounds 

(mantels) and trims, covered by this 

limited warranty have been tested and 

inspected prior to shipment.  subject to 

the provisions of this warranty, Dimplex 

warrants such products to be free from 

defects in material and workmanship for 

a period of 5 years from the date of the 

first purchase of such products as follows:  

(a) a repair or replacement warranty on 

defective products or parts, including 

in-home services, for the first 1 year 

following the date of first purchase; and (b) 

thereafter, a replacement of parts warranty 

on defective products and parts (with no 

in-home services) for the 4 year period 

commencing on the first anniversary of 

first purchase and ending on the fifth 

anniversary of the date of first purchase.
Dimplex fireplace surrounds (mantels) 

and trims covered by this limited warranty 

have been tested and inspected prior to 

shipment and, subject to the provisions 

of this warranty, Dimplex warrants such 

products to be free from defects in 

material and workmanship for a period of 

1 year from the date of first purchase of 

such products.  Warranty services do not 

include in-home services.  

The above section is a summary only of 

your warranty rights. Please review the 

remaining provisions of this warranty 

for your specific rights.

The limited 5 year warranty period for 

products other than fireplace surrounds 

(mantels) and trims and the limited 1 year 

warranty period for fireplace surrounds 

(mantels) and trims also applies to any 

implied warranties that may exist under 

applicable law.  some jurisdictions do not 

allow limitations on how long an implied 

warranty lasts, so the above limitation may 

not apply to the purchaser.

What this limited warranty does not cover

This limited warranty does not apply to 

products that have been repaired (except 

by Dimplex or its authorized service 

representatives) or otherwise altered. 

This 

limited warranty does further not apply 

to defects resulting from misuse, abuse, 

Summary of Contents for MULTIFIRE DF3015

Page 1: ... this manual first before attempting to install or use this fireplace For your safety always comply with all warnings and safety instructions contained in this manual to prevent personal injury or property damage To view the full line of Dimplex products please visit www dimplex com ...

Page 2: ...s and techniques which if not carefully followed will result in damage to the equipment Warning Procedures and techniques which if not carefully followed will expose the user to the risk of fire serious injury or death Welcome Congratulations 3 Important Instructions 4 Quick Reference Guide 7 Site Selection and Preparation 7 Fireplace Installation 8 Operation 10 Maintenance 15 Warranty 19 Replacem...

Page 3: ...the warranty Please record your model and serial numbers below for future reference model and serial numbers can be found on the Model and Serial Number Label of your fireplace NO NEED TO RETURN TO THE STORE Questions with operation or assembly Require Parts Information Product Under Manufacturer s Warranty Contact us at www dimplex com customer_support For Troubleshooting and Technical Support OR...

Page 4: ... not in use Do not operate any unit with a damaged cord or plug or if the Important Instructions heater has malfunctioned or if the fireplace has been dropped or damaged in any manner Return heater to authorized service facility for examination electrical or mechanical adjustment or repair Do not use outdoors The fireplace is not intended for use in bathrooms laundry areas and similar indoor locat...

Page 5: ... the manufacturer may cause fire electric shock or injury to persons Avoid the use of an extension cord Extension cords may overheat and cause a risk of fire If you must use an extension cord the cord must be No 14 AWG minimum size and rated no less than 1875 Watts Do not burn wood or other materials in the fireplace Do not strike the fireplace glass Always use a certified electrician should new c...

Page 6: ...rmful interference and 2 this device must accept any interference received including interference that may cause undesired operation FCC CAUTION Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment Important Instructions This device complies with Industry Canada licence exempt RSS standard s Operation ...

Page 7: ...rating Additional appliances on the same circuit may exceed the current rating of the circuit breaker WARNING Ensure the power cord is not installed so that it is pinched or against a sharp edge and ensure that the power cord is stored or secured to avoid tripping or snagging to reduce the risk of fire electric shock or injury to persons Construction and electrical outlet wiring must comply with Q...

Page 8: ...mantel refer to mantel assembly instructions NOTE 1 A 15 Amp 120 Volt circuit is required A dedicated circuit is preferred but not essential in all cases A dedicated circuit will be required if after installation the circuit breaker trips or fuse blows on a regular basis when the heater is operating Additional appliances on the same circuit may exceed the current rating of the circuit breaker IMPO...

Page 9: ...uction Plug the unit into a 15 Amp 120 Volt outlet If the cord does not reach you may use an extension cord rated for a minimum of 1875 Watts CAUTION Clearance for air circulation beneath the fireplace insert is provided by six 6 rubber feet Do not install the fireplace insert directly on carpet or similar surfaces which may restrict air circulation If installing the fireplace in a carpeted area p...

Page 10: ...ed on simultaneously When the manual control is in the Flame Heat position the heater does not Figure 2 run on the remote operated thermostat NOTE When the manual control switch is in the Flame and Flame Heat positions the fireplace unit will not operate with the remote control C Initialization Button Used to synchronize the supplied remote control with the fireplace Resetting The Temperature Cuto...

Page 11: ... batteries 2 into the remote control included Ensure Child Lock is in the 3 unlocked position Figure 3 Replace the battery cover 4 NOTE When the BAT symbol is present on the remote control it is recommended to replace the batteries promptly to maintain full functionality of the remote fireplace The remote transmitter has a battery backup time of only several hours Battery must be recycled or dispo...

Page 12: ...of the upper lights D Flame Speed Control While the fireplace is running press the N button to increase the speed of the flame or press the M to decrease the speed of the flame E Sleep Timer The Sleep Timer automatically shuts off the fireplace after a preset time from 30 minutes to 8 hours During fireplace operation to set the sleep timer press the P button Set the timer from 30 minutes through 8...

Page 13: ... I buttons to adjust the set temperature Once the desired set temperature is reached the heater will turn off The heater will cycle On and Off to maintain the desired set temperature Figure 4 Remote Control Functions M L N K B E A D I C P O J F R Q G H A Room Temperature B Set Temperature C Light Dimmer Control D Flame Speed Control E Sleep Timer F Purifire G Purifire On Off H Flame Heat On Off I ...

Page 14: ...sed When the backlight is off the Child Lock is re activated Frequency Interference If the fireplace does not respond properly to the remote control the remote operating frequency may have to be reset The remote control can send another frequency code to the circuit board to eliminate interference Simultaneously press the 1 O button and the Q button on the remote control 2 COD will appear in place...

Page 15: ...g set assembly which generate the flames and embers and two 2 bulbs above that illuminate the log exterior Helpful Hints It is a good idea to replace all light bulbs at one time if they are close to the end of their rated life Group replacement will reduce the number of times you need to open the unit to replace light bulbs Care must be taken when removing the log set as the log set contains LED s...

Page 16: ...ly in front 6 of fireplace Disconnect the Log Set 7 Assembly s LED wire harness from unit Unscrew bulbs counter 8 clockwise Insert new bulbs and screw in 9 clockwise Reconnect the LED wire 10 harness Install the Log Set Assembly 11 by placing the front bottom edge of the Ember Bed in the track behind the control panel Once in place push down on the back edge of the Ember Bed until the rear tab sna...

Page 17: ...ont glass back into 10 position and attach trim Purifire Filter The Purifire filter supplied in your fireplace is reusable and washable The filter should be cleaned or replaced on average once a year To clean the filter gently tap filter on a hard surface to dislodge any loose dirt or debris and then clean with water No soap or cleaning products are recommended The filter size is 20 x 10 x 1 inche...

Page 18: ...c the glass may collect dust particles these can be removed by dusting lightly with a clean dry cloth To remove fingerprints or other marks the glass can be cleaned with a damp cloth To prevent scratching do not use abrasive cleaners or spray liquids on the glass surface Fireplace Surface Cleaning Use a cloth dampened with warm water only to clean painted surfaces of the electric fireplace Do not ...

Page 19: ...x warrants such products to be free from defects in material and workmanship for a period of 5 years from the date of the first purchase of such products as follows a a repair or replacement warranty on defective products or parts including in home services for the first 1 year following the date of first purchase and b thereafter a replacement of parts warranty on defective products and parts wit...

Page 20: ...u of repair or replacement choose to refund the purchase price for such product or part This limited warranty entitles the purchaser to on site or in home warranty services Accordingly Dimplex will be responsible for all labour and transportation costs associated with the repair or replacement of the product or part except as follows i charges may be levied for travel costs incurred to travel to t...

Page 21: ...d its dealers and service agents are also not responsible for IN NO EVENT WILL DIMPLEX or ITS DIRECTORS OFFICERS OR AGENTS BE LIABLE TO the PURCHASER OR ANY THIRD PARTY WHETHER IN CONTRACT IN TORT OR ON ANY OTHER BASIS FOR ANY INDIRECT SPECIAL PUNITIVE EXEMPLARY CONSEQUENTIAL OR INCIDENTAL LOSS COST OR DAMAGE ARISING OUT OF OR IN CONNECTION WITH THE SALE MAINTENANCE USE OR INABILITY TO USE THE PRO...

Page 22: ... 2500400100RP Upper Light Wire Harness 2500400200RP Mirror 5900680100RP Front Glass 5900310400RP Remote Transmitter 3000890100RP Remote Receiver 3000880100RP Flicker Rod 5900080700RP Purifire Filter 0439060100RP Switch Housing Door 0439210200RP Wire Harness 1 socket 2500150200RP Fireplace Foot 8800090100RP 2011 Dimplex North America Limited Dimplex North America Limited 1367 Industrial Road Cambri...

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