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Service Manual

Model 

Part Number

OS2527GB 6909560100

7400750000R00

In keeping with our policy of continuous product development, we reserve the right to make changes without notice.
© 2016 Dimplex North America Limited

Dimplex North America Limited

1367 Industrial Road   Cambridge ON Canada N3H 4W3
1-888-346-7539   www.dimplex.com

REV PCN

DATE

00

-

15-NOV-16

IMPORTANT SAFETY INFORMATION

: Always read this manual first before attempting to service this cassette. For your 

safety, always comply with all warnings and safety instructions contained in this manual to prevent personal injury or prop-

erty damage.

Summary of Contents for OS2527GB

Page 1: ...h America Limited Dimplex North America Limited 1367 Industrial Road Cambridge ON Canada N3H 4W3 1 888 346 7539 www dimplex com REV PCN DATE 00 15 NOV 16 IMPORTANT SAFETY INFORMATION Always read this manual first before attempting to service this cassette For your safety always comply with all warnings and safety instructions contained in this manual to prevent personal injury or prop erty damage ...

Page 2: ... if not carefully followed will expose the user to the risk of fire serious injury or death Operation 3 Maintenance 4 Exploded Parts Diagram 5 Replacement Parts List 5 Wiring Diagram 6 Remote Control Receiver Replacement 7 Power Board Replacement 7 Switch Replacement 7 Thermostat Replacement 8 Potentiometer Replacement 8 Power Cord Receptacle Replacement 8 Fuse Fuse Assembly Replacement 9 Light As...

Page 3: ...urn on Full heat and Flame effect This will be indicated by two beeps Standby This will be indicated by one beep NOTE Once the mist has been activated the unit will have to be turned Off using either the momentary button OPERATION Figure 1 WARNING This electric firebox must be properly in stalled before it is used NOTE When the unit is used in an environment where background noise is very low it m...

Page 4: ...ch lamp needs to be changed 3 Turn the unit off and unplug the unit 4 Leave the appliance for 20 minutes to allow the lamps to cool down before removing them 5 Remove the defective bulb by gently lifting vertically and disengaging the pins from the lamp holder NOTE Replacement light bulbs can be obtained by contacting Dimplex Customer Service at 1 888 346 7539 6 Carefully insert the two pins of th...

Page 5: ...bly 9600540100RP 11 Fan Filter 8600300100RP 12 Transducer 3800040100RP 13 Power Cord 9600740100RP 14 Receptacle Cord 9600780100RP 15 On Off Switch 9600383500RP 16 3 Position Switch 9600383600RP 17 Transformers 9600690100RP 18 Potentiometer 9600640100RP 19 Thermostat Assembly 9600620100RP 20 Control Knob 9600630200RP 21 Power Board 9600590100RP 22 IR Receiver with Lens 9600600200RP 23 Light Bulbs P...

Page 6: ...om WIRING DIAGRAM LINE IN MOTOR ELEMENT THERMAL CUTOUT PCB ELEMENT THERMOSTAT TRANSFORMER TRANSFORMER LIGHTS LIGHTS POWER BOARD SELECTOR SWITCH POTENTOMETER IR SENSOR TRANSDUCER FAN MOTOR N1 N2 3 4 5 6 NEUTRAL GROUND ...

Page 7: ... secure the cassette assembly to the chassis 4 Lift the cassette assembly out of the unit 5 Remove the 4 screws that secure the front grill to the cassette housing Figure 4 6 Remove the 4 screws around the power board attach ing it to the unit 7 Transfer the wire connectors from the terminals on the original board to the same location on the replacement board Figure 4 Front Grille Transformers Pow...

Page 8: ...ew thermostat and slide the thermostat back into the assembly ensuring that it has clicked into place 10 Re assemble the remainder of the cassette in reverse order from the instructions above POTENTIOMETER REPLACEMENT Tools Required Phillips head screwdriver Flat Head Screwdriver 3 8 10mm Wrench WARNING Disconnect power before attempting any maintenance to reduce the risk of electric shock or dama...

Page 9: ...ewdriver Flat Head Screwdriver WARNING Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons NOTE Ensure that all of the components that contain water have been emptied before performing any maintenance 1 Disconnect and remove the log set from the unit and put it in a safe place 2 From the front of the unit remove the top cover and the water t...

Page 10: ...he unit and put it in a safe place 2 Lay the unit on it s back to access the heater assembly area 3 Remove the 4 screws that secure the assembly to the stove Figure 7 4 Allow the assembly to separate from the stove by gen tly pulling the cord out of the opening in the bottom of the stove 5 Remove the 2 screws on the top of the assembly 2 on the bottom on either side and 2 on either side of the hea...

Page 11: ...t Add 1 8 tsp of table salt to water reservoir to introduce electrolytes only repeat when mist is not being produced correctly Check that the fan is operating correctly Replace fan assembly Ensure that the air filter is clean and dry Cord is located over emitter on transducer Relocate cord so that mist is free to rise off of transducer Defective Transducer Replace Transducer The flame effect is to...

Page 12: ...Fuse Heater is turning off after a couple of minutes of operation Build up of dirt dust in Heater Assembly Ensure that exterior intake louvers and housing cavity are free of dirt dust Defective Heater Assembly Replace Heater Assembly Heater emits an odor Normal Operation Normal operation is when the heater emits an odor for a brief period after the heater is initially turned on The heater is burni...

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