Important
During the initial operation, some odour may
be noticed due to the newness of materials
used in manufacture. This is normal and will
disappear after a short period or use. It is
however advisable to keep the room well
ventilated.
Cleaning
WARNING - ALWAYS DISCONNECT FROM
THE POWER SUPPLY BEFORE CLEANING THE
HEATER.
Before commencing cleaning, disconnect the
electricity supply to the appliance and allow it
to cool. The outside can be cleaned by wiping it
over with a soft damp cloth and then dried. Do
not use abrasive cleaning powders or furniture
polish, as this can damage the surface finish.
To release the heater from the wall bracket for
cleaning or redecoration, depress the latch on
both brackets (See Fig. 3, page 5) and hinge
forward.
Recycling
For electrical products sold within the
European Community. At the end of the
electrical products useful life it should not be
disposed of with household waste.
Please recycle where facilities exist. Check with
a Local Authority or retailer for recycling advice
in your country.
After Sales Service
If this product appears damaged when first
received or does not function correctly contact
us by e-mail at aftersales@dimplex.co.uk or call
0844 879 3588. For ROI please call 01 842 8222.
Do not return the product in the first instance
as this may delay us providing you with a
satisfactory service. ACCIDENTAL DAMAGE IS
NOT COVERED UNDER THE WARRANTY.
Your product is guaranteed for two years from
the date of purchase. Within this period we
undertake to repair or exchange this product
free of charge provided it has been installed
and operated in accordance with these
instructions.
Should you require assistance with this product
please go to www.dimplex.co.uk and click on
“Customer Support” or e-mail us at aftersales@
dimplex.co.uk
Alternatively call our contact centre on 0844
879 3588 (UK only). This is a Lo-call number
from a BT Landline - other providers including
mobile phones may charge you more. For ROI
please call 01 842 8222.
To assist you, we need the following
information: model number and product ID
(these are found on the back of the appliance),
nature of the fault and date of purchase.
Please retain your receipt as proof of
purchase.
Your rights under this guarantee
are additional to your statutory rights, which
in turn are not affected by this guarantee.
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