Dimplex Revillusion RBF30, Service Manual

15

PROBLEM

CAUSE

SOLUTION

General

Circuit breaker trips or fuse 

blows when unit is turned on

Short in unit wiring.

Trace wiring in unit.

Improper circuit current rating

Additional appliances may exceed the current rating 

of the circuit breaker or fuse.  Plug unit into another 

outlet or install unit on a dedicated 15 amp circuit.

Lights dim in room while the unit 

is on

Unit is drawing close to circuit current 

rating

Move the unit to another outlet or install unit on a dedi-

cated 15 amp circuit

Power cord gets warm (if using 

RBFPLUG kit)

Normal Operation

The power cord may get slightly warm to the touch 

when the heater is on

Defective power cord

Replace power cord if cord gets hot to the touch.

Appearance

Firebox does not turn on in 

Manual Mode

Improper operation

Refer to cperation section

No incoming power from the electrical 

wall socket

Check fuse/breaker panel

Defective main control assembly

Replace main control assembly

Defective main control board

Replace main control board. 

Firebox does not turn on in 

Remote Mode

Improper operation

Refer to Operation Section

Loose wiring

Check wiring connections

Remote Control not working

Install new battery into the Remote Control.  

Defective main control assembly

Replace main control assembly

Defective main control board

Replace main control board. 

One or all logs in log set dim, not 

glowing

Loose connection

Check wiring connections

Defective log set wiring

Replace log set assembly

Back log dim, not glowing

Loose connection

Check wiring connections

Defective back log wiring

Replace back log assembly

Flame dim or not appearing

Improper operation

Refer to Operation Section

Loose connection of flame LEDs

Check wiring connections

Defective flame LED wiring

Replace flame LED assembly

Defective main control board

Replace main control board. 

Flame Frozen

Loose wiring

Check wiring connections

Defective Flicker Motor

Replace Flicker Motor

Flame Shudder

Defective Flicker Motor

Replace Flicker Motor

Back lighting dim or not 

appearing

Improper operation

Refer to Operation Section

Loose connection of back light LEDs

Check wiring connections

Defective back light LED wiring

Replace back light LED assembly

Defective main control board

Replace main control board. 

Colour themes dim or not ap-

pearing

Improper operation

Refer to Operation Section

Loose connection of coloured LEDs

Check wiring connections

Defective coloured LED wiring

Replace coloured LED assembly

Defective main control board

Replace main control board. 

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