19
Symptom
Cause
Corrective Action
The flame effect will
not start.
Mains plug is not plugged in.
Low water level.
Low voltage connector not connected
properly. (Fig.5)
The Transducer Unit is not sitting correctly in
the sump
When distilled water is being used, the
transducer may not start.
Check plug is connected to wall socket
correctly.
Check that the water tank is full and there is
water in the sump.
Check that the connector is inserted
correctly. (Fig.5)
Ensure the Transducer in sitting down into
the moulded recess in the sump.
Please use tapped, decalcified water at the
beginning and try distilled water later.
The flame effect is too
low.
Flame effect control knob is set too low.
(Fig.10)
The Metal Disc in the transducer might be
dirty (Fig.14)
The wire from the Transducer Unit is sitting
over the metal disc
Low mist at start up.
Increase level of flame by turning Control
knob ‘D’ to the left slowly. (Fig.10)
Clean the Metal Disc with soft brush
supplied. (Fig.14) See ‘Maintenance.’ for a
step by step procedure.
Direct the wire to the back of the sump and
make sure it sits into the side slot exiting the
sump.
Before first operation: please allow the fire
place to warm up to room temperature.
Unpleasant smell
when unit is used.
Dirty or stale water.
Using unfiltered tap water.
Clean the unit as described under
maintenance.
Use only filtered tap water.
The flame effect has
too much smoke.
Flame effect setting is too high.
Turn the flame effect Control knob ‘D’ to
the right, about ¼ a turn, at a time. Give the
flame generator some time to adjust to the
new setting. (Fig.10)
Main lamps are not
working and there are
no flames or smoke.
There is no water in the water tank
Follow instructions under
Maintenance
, ‘Filling the water tank’.
Check the plug is connected to the wall
socket correctly and that Switch ‘A’ Fig. 10 is
in the ‘ON’ (
I
) position.
Troubleshooting
Mexico MX 2008011712
Korea KR 20080113235
Japan JP 2009529649
Brazil BR P10708894-9
India IN 4122/KOLNP/2008
New Zealand NZ 571900
Summary of Contents for RMO20
Page 2: ...DE 1 NL 8 GB 14 FR 20 IT 27 ...
Page 3: ...Fig 4 Fig 4a Fig 2 Fig 3 Fig 1 ...
Page 4: ...Fig 5 Fig 5a Fig 5b Fig 6 Fig 7 Fig 8 ...
Page 5: ...Fig 10 Fig 11 Fig 12 Fig 13 Fig 14 Fig 9 ...
Page 6: ...Fig 15 Fig 16 Fig 17 ...
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