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www.dimplex.com

   Welcome & Congratulations  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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   Quick Reference Guide  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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  Important Instructions  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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   Fireplace Installation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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   Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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   Maintenance  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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  Warranty 

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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  Replacement Parts  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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  Troubleshooting Guide   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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Table of Contents

Always use a qualified technician or service agency to 

repair this fireplace.

!

 NOTE: 

 Procedures and techniques that are 

considered important enough to emphasize.

 CAUTION:

  Procedures and techniques which, if 

not carefully followed, will result in damage to the 

equipment.

   

WARNINg:

  Procedures and techniques which, if 

not carefully followed, will expose the user to the 

risk of fire, serious injury, or death.

!

NOTE: 

This equipment has been tested and 

found to comply with the limits for Class B digital 

device, pursuant to part 15 of the FCC Rules. 

These limits are designed to provide reasonable 

protection against harmful interference in a 

residential installation. This equipment generates, 

uses and can radiate radio frequency energy 

and, if not installed and used in accordance with 

the instructions, may cause harmful interference 

to radio or television reception, which can be 

determined by turning the equipment off and on, the 

user is encouraged to try to correct the interference 

by one or more of the following measures:

 ·   Increase the separation between the equipment 

and the receiver.

 ·  Connect the equipment into an outlet on a 

circuit different from that to which the receiver is 

connected.

 ·  Consult the dealer or an experienced radio/TV 

technician for help.

Operation is subject to the following two conditions: 

(1) this device may not cause interference and (2) 

this device must accept any interference, including 

interference that may cause undesired operation of 

the device.

Summary of Contents for RWF-DG

Page 1: ...d this manual first before attempting to install or use this fireplace For your safety always comply with all warnings and safety instructions contained in this manual to prevent personal injury or property damage To view the full line of Dimplex products please visit www dimplex com ...

Page 2: ...the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user ...

Page 3: ...mbly Require Parts Information Product Under Manufacturer s Warranty Call Toll Free 1 888 346 7539 Monday to Friday 8 00 a m to 4 30 p m EST Please have your model number and product serial number ready See below Bottom of fireplace Serial Number Model Number Quick Reference Guide The electrical information regarding your electric fireplace can be found on the rating label located on the bottom of...

Page 4: ...allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire or damage to the heater Important Instructions To prevent a possible fire do not block air intake or exhaust in any manner Do not use on soft surfaces like a bed where openings may become blocked All electrical heaters have hot and arcing or sparking parts inside Do not use in areas where ...

Page 5: ...ting bracket is designed for use with Dimplex wall mounted fireplaces only Improper use or use for purposes other than intended may cause damage or injury Installation WARNING Failure to install the Sahara fireplace as instructed below may result in damage to the equipment and or may expose the user to the risk of fire serious injury illness or death WARNING The Sahara fireplace requires the wall ...

Page 6: ...e marked locations by placing a 2 Phillips screwdriver into the recess of the anchor Press the anchor into the wall in the desired marked position while turning the anchor clockwise until it is flush with the wall Insert the wall anchor screws through the wall bracket and thread into the wall anchors Tighten the screw Figure 4 Install the remaining screws through the bracket and into the wall stud...

Page 7: ...at knob counter clockwise until you hear a click Leave in this position to maintain the room temperature at this setting For additional heat turn clockwise until you hear the click again and the heater will turn on Resetting The Temperature Cutoff Switch Should the heater overheat an automatic cut out will turn the heater off and it will not come back on without being reset It can be reset by swit...

Page 8: ...Replacement Instructions Unplug the unit from the outlet Remove glass assembly as shown in Figure 4 Reach in and turn the burnt out bulb s or all bulbs counter clockwise to remove Replace with new bulbs Fit glass assembly back in place Plug in the Sahara fireplace Glass Cleaning The front glass is cleaned in the factory during the assembly operation During shipment installation handling etc the fr...

Page 9: ...r source What you must do to get service under this limited warranty Defects must be brought to the attention of Dimplex Technical Service by contacting Dimplex at 1 888 DIMPLEX 1 888 346 7539 or 1367 Industrial Road Cambridge Ontario Canada N1R 7G8 Please have proof of purchase catalogue model and serial numbers available when calling Limited warranty service requires a proof of purchase of the p...

Page 10: ...ES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO THE PURCHASER How State and Provincial law apply This limited warranty gives you specific legal rights and you may also have other rights which vary from jurisdiction to jurisdiction The provisions of the United Nations Convention on Contracts for the Sale of Goods shall not apply to this limited warranty or the sale of products covered by t...

Page 11: ...Refer to instruction manual 4 Initialize the remote control 5 Install new battery into remote 6 If problem persists contact technical support Flame frozen or shutters Contact technical support Flame not bright or not visible Burned out light bulbs Replace light bulbs Log set dim or not glowing Burned out light bulbs Replace light bulbs Light leaking from log set 1 Log set not installed properly 2 ...

Page 12: ...console 1 year N A 25 landscape electric firebox with logs 25 landscape electric firebox with glass ember bed Windham DFP25 MA1015 DFP25 MA1015G Windham Media console in mocha finish with smoked glass top and doors that conceal two storage areas Media console 1 year N A 25 landscape electric firebox with logs 25 landscape electric firebox with glass ember bed Logan DFP4974BW Logan Media console in...

Page 13: ...rnished walnut finish with black granite look surround Mantel cabinet and surround 1 year N A 32 Multi fire electric firebox 10 year 1 year Torchiere SEP BW 4217 FB Torchiere A rich hand rubbed burnished walnut finish with distinctive carved detailing Mantel cabinet 1 year N A 32 Multi fire electric firebox 10 year 1 year Hampton SEP O 4500 FB Hampton Strong lines in dark oak finish with faux blac...

Page 14: ...r Notting Hill SOP 380 O Notting Hill Strong classic detailing in a traditional warm oak or cherry finish Mantel cabinet 1 year N A 30 self trimming electric firebox 5 year 1 year Mason SOP 945 TC SOP 945 TCG Mason Contemporary cast cabinet fireplace package in taupe finish Mantel cabinet 1 year N A 33 landscape electric firebox with logs 33 landscape electric firebox with glass ember bed Dorset E...

Page 15: ...Mantel cabinet 1 year N A 26 electric firebox with black trim 2 year 1 year Kenton SMP 130 W ST SMP 130 O ST SMP 130 E ST Kenton A classic fireplace with clean uncluttered lines in white oak or espresso finish Mantel cabinet 1 year N A 26 self trimming electric firebox 2 year 1 year Bella EMP6856GB Bella Contemporary gloss white and black fireplace with a tempered glass top Mantel cabinet 1 year N...

Page 16: ... finish Contains customizable picture frame header ideally suited for displaying photos collectible art or left alone for a traditional mantel appearance Includes a 20 firebox 1 year N A Holbrook DFP4765BW Holbrook Traditional fireplace package in a burnished walnut finish and 2 black trim Includes 23 firebox 1 year N A Branson DFP3696O Branson Compact corner fireplace in a warm oak finish Include...

Page 17: ...ove CS3311 Compact Stove 90 days N A Cube Stove DCS19W Cube Stove White finish 90 days N A Promotional Stove CS 1205 Promotional Stove 90 days N A Mini Cube Stove DMCS13R Mini Cube Stove Red finish 90 days N A Stoves Warranty Information Electric Stoves Warranties in effect September 1 2010 Warranties are subject to change without notice Dimplex North America 1367 Industrial Road Cambridge ON Cana...

Page 18: ...n black or gun metal finish Includes on off remote control 1 year 1 year Corner Wall Mount EWMC CC SS Corner Wall Mount Corner wall mounted fireplace in cream finish Includes on off remote control 2 year 2 year Sahara Wall Mount RWF DG Sahara Wall Mount Dark gray finish frame and landscape style firebox filled with sand Includes on off remote 1 year 1 year Baldwin TFA36E Baldwin Unique product in ...

Page 19: ...ctronic control matte black finish with 304 stainless steel accents 1 year N A TBQ 120 REG TBQ 120 REG PowerChef Electric Grill electronic control matte black finish with enamel gloss black accents 1 year N A EBQ 2007 EBQ 2007 EBQ Electric Grill Cart style manual control matte black finish 1 year N A CBQ 120 ELE CBQ 120 ELE PowerChef Convertible Electric Grill Tabletop model electronic control pan...

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