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Glen Dimplex UK Limited
Millbrook House
Grange Drive
Hedge End
Southampton
Hampshire.  SO30 2DF

UK customer help line (8.00AM – 6.00PM Mon-Fri; 8.30AM-1.00PM Sat)

Customer Services:

 Tel.

0870 7270101

 Fax.

Republic of Ireland

 Tel.

0870 7270102

a

 

01 8424833

The product complies with the European Safety Standards EN60335-2-30 and the European Standard Electromagnetic Compatibility
(EMC) EN55014, EN60555-2 and EN60555-3 which cover the essential requirements of EEC Directives 73/23 and 89/336

Operation

The unique flame effect may be enjoyed whether or not the
heating elements are in operation.

Controls

The heater controls are located on the left hand side of the
canopy heat outlet - see 

Fig. 1

.

Three switches provide a choice of heat settings.
A switch is in the ON position when the red indicator mark on
the switch is visible.

Switch 1 -

Controls the electricity supply to the heater

and the flame effect.

Note: This switch must be in the ON position

for the heater to operate

.

Switch 2 -

Provides 1kw heat output.

Switch 3 -

Provides 2kw heat output with switch 2.

Maintenance

WARNING – BEFORE UNDERTAKING ANY MAINTENANCE
OR CLEANING, REMOVE PLUG OR DISCONNECT FROM
THE ELECTRICITY SUPPLY.

Lamp Replacement

There is one lamp located beneath the fuel effect.
To gain access to the lamp, the grate / fuel effect secured by
two screws, must be removed (see 

Fig. 1

).

Remove the coal and carefully lift the grate / fuel effect clear
and set aside.
Replace the defective lamp with a 240V/60Watt fireglow 2
pin bayonet cap lamp.
Replace grate/fuel effect, secure with screws.

Safety cut-out

For your safety, this appliance has been fitted with thermal
cut-out. In the event that the product overheats, the cut-out
switches the heat off automatically.
To bring the heat back into operation, remove the cause of the
overheating, then unplug or turn off the electrical supply to the
heater for up to 10 minutes.

When the heater has cooled sufficiently, re-connect and
switch on the heater.

Caution: 

In order to avoid a hazard due to inadvertent

resetting of the thermal cutout, this appliance must not be
supplied through an external switching device, such as a
timer, or connected to a circuit that is regularly switched on
and off by the utility.

Recycling

For electrical products sold within the
European Community.
At the end of the electrical products useful
life it should not be disposed of with
household waste. Please recycle where
facilities exist. Check with your Local Authority
or retailer for recycling advice in your country.

Cleaning

Before commencing cleaning, unplug the heater and allow
it to cool.
The surfaces of the heater should be given an occasional
wipe over with a dry soft cloth.
Do not use detergents, abrasive cleaning powder or polish
on the metal body of the heater.
The glass screen should be cleaned carefully with a
chamois leather. DO NOT use proprietary cleaners.
To remove any accumulation of dust or fluff the soft brush
attachment of a vacuum cleaner should occasionally be used
to clean the outlet grille of the fan heater located under the
canopy.
To clean the fuel effect, remove the coal pieces or pebbles
and wash in warm water. The plastic tray should be wiped
clean with a damp cloth. When dry replace the coal pieces or
pebbles and arrange for best effect.

After Sales Service

Your product is guaranteed for one year from the date of
purchase.
Within this period, we undertake to repair or exchange this
product free of charge (excluding lamps & subject to
availability) provided it has been installed and operated in
accordance with these instructions.
Your rights under this guarantee are additional to your
statutory rights, which in turn are not affected by this
guarantee.
Should you require after sales service you should contact
our customer services help desk on 0870 727 0101.  It
would assist us if you can quote the model number,

 

series,

date of purchase, and nature of the fault at the time of your
call.  The customer services help desk will also be able to
advise you should you need to purchase any spares.
Please do not return a faulty product to us in the first
instance as this may result in loss or damage and delay in
providing you with a satisfactory service.
Please retain your receipt as proof of purchase.

[c] Glen Dimplex UK Limited
All rights reserved. Material contained in this publication may not be reproduced in whole or in part, without prior permission in writing of Glen Dimplex UK Limited.

Switch 1

Switch 2

Switch 3

Fig. 2

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