background image

11

8.  Secure the wire connector by crimping the 3M symbol 

with pliers. Pull on both wires to ensure a strong 

connection.

9.  Repeat the process for the 4 remaining wires, ensuring 

that all wires are paired by colour in each connector.

10. Attach new flicker motor to the retaining bracket.
11.  Insert stem from flicker rod into the rubber grommet.
12. Reattach the flicker rod retaining bracket.
13. Reassemble the firebox.

Remove this bracket when 

changing flicker motor

Remove this bracket when 

changing flicker rod

Media bed/Log 

set screws

Flame screen retaining 

bracket screws

Heater assembly screws

Flicker Rod Replacement

Tools Required:

  Phillips head screwdriver

  WARNING:

  If the firebox was operating prior to 

servicing, allow at least 10 minutes for the heating 

elements to cool off to avoid accidental burning of skin.

  WARNING:

  Disconnect power before attempting any 

maintenance to reduce the risk of electric shock or injury to 

persons.
1.  Follow the instructions for accessing the bottom 

components on pages 8-9.

2.  Remove the left side flicker rod retaining bracket by 

unscrewing the two screws from the back of the firebox. 

(Figure 4)

3.  Pull the old flicker rod out from the rubber grommet.
4.  Insert new flicker rod.
5.  Place bracket over the end of the new flicker rod and 

reaffix the bracket to the firebox.

6.  Reassemble the firebox.

Flame LED Strip Replacement

Tools Required:

  Phillips head screwdriver

  WARNING:

  If the firebox was operating prior to 

servicing, allow at least 10 minutes for the heating 

elements to cool off to avoid accidental burning of skin.

  WARNING:

  Disconnect power before attempting any 

maintenance to reduce the risk of electric shock or injury to 

persons.
1.  Follow the instructions for accessing the bottom 

components on pages 8-9.

2.  Locate the plastic LED holder bar and remove the 

screw on either side (2 total).

3.  Disconnect the wire(s) that are connected to the LED 

strip(s) on the LED holder. The LED holder can now be 

removed.

4.  Remove the 4 screws that secure the LED strip to the 

LED holder.

5.  Install new board by reinserting the screws and 

connecting the cable(s). 

6.  Properly orient and install the LED holder, ensuring that 

the flame LEDs are facing the flicker rod.

7.  Reassemble the firebox.

Flame Base LED Strip Replacement

Tools Required:

  Phillips head screwdriver

Flathead Screwdriver

  WARNING:

  If the firebox was operating prior to 

servicing, allow at least 10 minutes for the heating 

elements to cool off to avoid accidental burning of skin.

  WARNING:

  Disconnect power before attempting any 

maintenance to reduce the risk of electric shock or injury to 

persons.
1.  Follow the instructions for accessing the bottom com

-

ponents on pages 8-9.

2.  Locate the plastic LED holder bar and remove the 

screw on either side (2 total) 

3.  Disconnect the two cables that lead to the LED strips.
4.  The LED holder can now be removed 
5.  Release the LED strip from the clips: starting at one 

end of the LED strip, carefully place the head of the 

flathead screwdriver under the LED strip while gently 

pulling it up and out to release it from the clips on the 

LED holder.

6.  Snap the new LED strip into place and reconnect the 

cable.

7.  Connect both cables. Properly orient and install the 

LED holder, ensuring that the flame base LEDs are 

toward the base of the firebox and the flame LEDs are 

facing the flicker rod.   

8.  Reassemble the firebox.

Figure 4

Summary of Contents for XHD23G

Page 1: ...XX 6909850XXX 6909970XXX 7401050100R00 IMPORTANT SAFETY INFORMATION Always read this manual first before attempting to service this firebox For your safety always comply with all warnings and safety i...

Page 2: ...owed will expose the user to the risk of fire serious injury or death Operation 3 Exploded Parts Diagram 6 Replacement Parts List 6 Wiring Diagram 7 Accessing Top Components 8 Accessing Bottom compone...

Page 3: ...control panel to the right side of the white line to activate the icons The selected setting displays on the left side of the panel A multi function IR infrared remote control also is provided The rem...

Page 4: ...nge is 62o 78o F 17o 26o C This feature is active whenever the heat is enabled Disable Heat Using the manual controls press the Heat and Temp buttons at the same time and hold for 2 second to disable...

Page 5: ...lay will show b3 b1 b2 respectively High Low Medium G Flame Press to turn the flame effect On Press again to turn the flame effect Off H Timer Press multiple times to change the sleep timer by 0 5 hr...

Page 6: ...LEDs Log Models 3001880100RP 11 Media LED Strip XHD23G 3001570100RP XHD26G 3001570700RP XHD28G 3001570300RP 12 Flame Screen XHD23 5902580400RP XHD26 5902580500RP XHD28 5902580600RP 13 Logset XHD23L 04...

Page 7: ...7 Wiring Diagram Logset or Media Bed LEDs On log models only...

Page 8: ...the top cover flat so that the attached components are acces sible Accessing Bottom components Tools Required Phillips head screwdriver WARNING If the firebox was operating prior to servicing allow a...

Page 9: ...ving parts by securing wires in cable ties or electrical tape 5 Reassemble the firebox Main Control Board Replacement Tools Required Phillips head screwdriver Pliers WARNING If the firebox was operati...

Page 10: ...ead screwdriver WARNING If the firebox was operating prior to servicing allow at least 10 minutes for the heating elements to cool off to avoid accidental burning of skin WARNING Disconnect power befo...

Page 11: ...ect power before attempting any maintenance to reduce the risk of electric shock or injury to persons 1 Follow the instructions for accessing the bottom components on pages 8 9 2 Locate the plastic LE...

Page 12: ...curing wires in cable ties or electrical tape 4 Drop the cable for the old thermistor as well as the wire of the new thermistor down at the same location as the old thermistor so that they will be acc...

Page 13: ...replaced Change batteries see Maintenance section Defective remote control Replace remote control Defective touchpad Replace touchpad Appearance Log set dim or not glowing Loose connection Check wiri...

Page 14: ...cient space around the firebox Install feet if nec essary Buildup of dust debris Ensure that the exterior intake louvers and firebox cavity are free of dust debris Defective heater assembly Replace he...

Reviews: