Dinstar DAG3000-112S, User Manual

Page 1: ...User Manual V3 0 Dinstar Technologies Co Ltd Address 9th Floor Guoxing Building Changxing Road Nanshan District Shenzhen China Postal Code 518052 Telephone 86 755 61919966 Fax 86 755 2645 6659 Emails...

Page 2: ...000 112S VoIP Gateway User Manual Revision Record File Name DAG3000 112S VoIP Gateway User Manual Document Version V3 0 Firmware Version 2 17 01 07 Date 2016 05 09 Revised by Technical Support Departm...

Page 3: ...interoperability with different IPPBX Softswitch platform you can refer to relevant configuration guide of different systems This manual is written with reference to the default configurations of the...

Page 4: ...ervice 4 2 Basic Operations 6 2 1 Methods to Number Dialing 6 2 2 Direct IP Calls 6 2 3 Call Holding 7 2 4 Call Waiting 7 2 5 Call Transfer 7 2 5 1 Blind Transfer 7 2 5 2 Attended Transfer 7 2 6 Three...

Page 5: ...7 3 5 4 RTP Session Statistics 18 3 5 5 CDR Statistics 18 3 6 Quick Setup Wizard 18 3 7 Network Configuration 19 3 7 1 Local Network 19 3 7 2 VLAN Virtual Local Area Network 20 3 7 3 DHCP Option 22 3...

Page 6: ...12 2 Tel IP Tel Caller 51 3 12 3 Tel IP Tel Callee 52 3 13 Routing rule examples 52 3 13 1 Route any calls from any IP to specific port 52 3 13 2 Route any calls from any IP to specified port group 53...

Page 7: ...asswords 63 3 18 4 Encrypt 64 3 19 Tools 64 3 19 1 Firmware upload 64 3 19 2 Data Backup 65 3 19 3 Data Restore 66 3 19 4 Ping Test 66 3 19 5 Tracert Test 67 3 19 6 Outward Test 68 3 19 7 Network Capt...

Page 8: ...The gateway connects to analog telephone fax and traditional analog PBX with standard voice interfaces and provides high quality voice service The gateway based on standard SIP protocol is compatible...

Page 9: ...DAG3000 112S VoIP Gateway User Manual 2 1 3 Equipment Appearance Front View Back View...

Page 10: ...r Jack To connect 100 240V AC 50 60HZ power supply LAN Port RJ45 to connect to the IP network over a DSL modem or Router or a LAN switch FXS Ports 0 111 RJ48 FXS ports to connect standard analog phone...

Page 11: ...2030 TFTP HTTP HTTPS DNS DNS SRV RFC 1706 RFC 2782 VLAN 802 1P 802 1Q 1 5 2 Voice and Fax parameters G 711A U law G 723 1 G 729AB iLBC AMR Comfortable Noise Generation CNG Voice Activity Detection VAD...

Page 12: ...DAG3000 112S VoIP Gateway User Manual 5 Quick pickup Call Forwarding Unconditional Call Forwarding on No Reply Hotline Call hold DND Three way calling 1 2 4 port support Voice mail Direct IP Call...

Page 13: ...ve public IP addresses The DAG3000 112S and other VoIP device use private IP addresses of a same LAN The DAG3000 112S and other VoIP device can be connected through a router and use public or private...

Page 14: ...conversation A wants to blind Transfer B to C A presses FLASH on the analog phone to hear the dial tone Then A dials 87 and C s number and or wait for 4 seconds A will hear the confirm tone Then A ha...

Page 15: ...rsation A presses the hook flash and the call between A and B is placed on hold Then C calls A and A answers the call A presses hook flash again then the calls between A and B and between A and C are...

Page 16: ...feature 50 Dial 50 to disable call waiting feature 87 Dial 87 to blind transfer a call 72 Dial 72 to enable unconditional call forwarding feature 73 Dial 73 to disable unconditional call forward featu...

Page 17: ...e DAG3000 112S gateway then pick up the phone After dialing tone dial 158 to inquire the IP address of LAN port 2 9 2 Factory Reset Pick up the phone and then dial 166 000000 After hearing a voice pro...

Page 18: ...ubnet mask Pick up the phone dial 153 255 255 0 0 and then hang up the phone Configure gateway IP address Pick up the phone dial 156 172 16 0 1 and then hang up the phone Query the IP address of the D...

Page 19: ...g to the following network topology and dial 158 to query the IP address of the gateway 3 2 Preparations for Login Modify the IP address of the PC to make it at the same network segment with the DAG30...

Page 20: ...eb Interface Open a web browser and enter the IP address of the LAN port of the DAG3000 112S the default IP of LAN port is 192 168 11 1 Then the login GUI will be displayed Both the default username a...

Page 21: ...14 3 4 Navigation Tree The web management system of the DAG3000 112S VoIP gateway consists of the navigation tree and detailed configuration interfaces Choose a node of the navigation tree to enter in...

Page 22: ...ion information sever register status and so on Figure 3 5 1 System Information Explanation of items on System Information interface Device ID A unique ID of each device This ID is used for warranty a...

Page 23: ...ards PPP and Ethernet PPPoE is a specification for connecting the users on an Ethernet to the Internet through a common broadband medium such as a single DSL line wireless device or cable modem PPPOE...

Page 24: ...p software version will work U boot Version U boot version Kennel version Linux Kennel version FS Version File system version Hint Language The current language of the DAG3000 112S gateway 3 5 2 Regis...

Page 25: ...tter and duration 3 5 5 CDR Statistics CDR Call Detail Record is a data record produced by a telephone exchange or a telecommunication device which contains the details of a telephone call that passes...

Page 26: ...cal Network When Obtain IP address automatically is selected the gateway will obtain IP address by DHCP When Use the following IP address is selected user needs to configure a static IP address When P...

Page 27: ...of those services No Quality of Service mechanisms are defined in this standard but an important requirement for providing QoS is included in this standard e g the ability to regenerate user priority...

Page 28: ...of VLAN1 are selected it means data messages voice messages and management messages are subject to the network setting 802 1Q VLAN1 ID and 802 1P Priority of VLAN1 802 1Q VLAN ID 0 4095 Set an ID to...

Page 29: ...resolution protocol ARP helps user get the MAC address of a device through its IP address Under TCP IP network environment each host is assigned with a 32 bit IP address but MAC address needs to be kn...

Page 30: ...e in media processing Under SIP network media always use end to end negotiating Simple SIP server is only responsible for the establishment maintenance and cleaning of sessions while relatively comple...

Page 31: ...nterface for SIP Server Explanation for SIP parameters Primary SIP Server Address The IP address or domain name of the primary SIP server They are provided by VoIP service provider Primary SIP Server...

Page 32: ...he time that is set expires terminals will send register request to the backup SIP server The time is 1800s by default Secondary SIP heartbeat Heartbeat is used to check the connection between termina...

Page 33: ...ay User Manual 26 3 9 Port Figure 3 9 1 Port Configuration Interface Explanations for port parameters Port Port number Disable port Whether to disable port temporally Registration Whether to enable re...

Page 34: ...up the phone Auto dial Delay Time How long the auto dial number is prolonged If it is set as 3s the auto dial number is dialed after 3 seconds pass DND Do not disturb the phone won t receive any calls...

Page 35: ...DAG3000 112S VoIP Gateway User Manual 28 3 10 Advanced 3 10 1 FXS FXO Parameters FXS parameters include timeout Call Progress Tone Timeout for Dialing Send Polarity Reversal etc...

Page 36: ...is picked up Choose national standards from the drop down box Default value is the United States Auto Gain Control Whether to enable automatic gain control Send Polarity Reversal If polarity reversal...

Page 37: ...s set to be displayed after ringing Default value is 500ms CFNRy Timeout Timeout for call forwarding on no answer service SLIC Setting Impedance matched with analog phone Long Line Support Whether to...

Page 38: ...al The default value is 200ms Send Flash Event If this parameter is enabled the gateway will send flash event to remote terminal and thus user does need to handle it locally Coder Name The gateway sup...

Page 39: ...DAG3000 112S VoIP Gateway User Manual 32 3 10 3 SIP Parameters...

Page 40: ...can dial IP address through a phone to call destination gateway URI Includes user phone If this parameter is enabled user phone will be contained in URI When calls are routed to PSTN network the call...

Page 41: ...alue of expires header will be automatically updated and REGISTER will be re sent after receiving of 423 response Implicit Subscribe If this parameter is enabled the gateway will accept implicit subsc...

Page 42: ...of SIP protocol default is 400ms T4 T4 timer of SIP protocol default is 500ms Max Timeout The max timeout of sending or receiving default is 24S 32s Heartbeat Interval Default is 10s Heartbeat Timeout...

Page 43: ...x Voicemail Setting On the Web interface of DAG3000 112S click Advanced SIP Parameter in the navigation tree and then enter voicemail User ID VoiceMail Setting in SIP Parameter 3 Set ringing time in E...

Page 44: ...ameter Figure 3 10 4 Configuration Interface for Fax Parameter Explanation of fax parameters Fax Mode There are four fax modes T 38 T 30 Pass through Modem and Adaptive Include a X fax Attribute If th...

Page 45: ...ate The rate of sending or receiving fax Tone Detection by Fax sound is detected by caller callee or automatically 3 10 5 Digit Map Figure 3 10 5 Digit Map Digit Map Syntax Supported objects Digit 0 9...

Page 46: ...ion of Feature Codes and the following table Inquiry LAN port IP address Dial 158 to obtain device s LAN port IP address Inquiry Phone Number Dial 114 to obtain port account Inquiry PortGroup Number D...

Page 47: ...orbid call forward unconditional Call Forward Busy Activate 90 forward busy number Call Forward Busy Deactivate 91 forbid call forward busy Call Forward No Reply Activate 92 forward no reply number Ca...

Page 48: ...rt TCP connection and H 323 2 NTP Network Time Protocol NTP is a computer time synchronization protocol 3 Provision provision is used to make the gateway automatically upgrade with the latest firmware...

Page 49: ...is 123 SYN Interval The interval to synchronize the time of the DAG3000 112S Default value is 3600s Time Zone The time zone of the gateway Default configuration is United States central time Chicago...

Page 50: ...an group several ports together and then set a strategy for port selection of the group Parameters of port group include registration primary display name primary SIP user id primary authentication ID...

Page 51: ...ample INVITE sip bob biloxi com SIP 2 0 Via SIP 2 0 UDPpc33 atlanta com branch z9hG4bK776asdhds Max Forwards 70 To Bob sip bob biloxi com From Alice sip alice atlanta com tag 1928301774 Here Bob and A...

Page 52: ...ending the gateway always selects a port from the maximum number Cyclic descending the gateway always selects a port from a number next to the number selected last time If the minimum number was selec...

Page 53: ...ify the IP trunk Remote Address IP address or domain name of peer device Remote Port SIP port of peer device Heartbeat Whether to enable the Heartbeat function for the IP trunk Default value is not en...

Page 54: ...fix of the caller number which helps match routing exactly its length is less than or equal to the caller number For example if caller number is 2001 the caller prefix can be 200 or 2 any means the pr...

Page 55: ...ort group Caller Prefix The prefix of the caller number which helps match routing exactly its length is less than or equal to the caller number For example if caller number is 2001 the caller prefix c...

Page 56: ...less than or equal to the caller number For example if caller number is 2001 the caller prefix can be 200 or 2 any means the prefix matches any caller number Callee Prefix The prefix of the called nu...

Page 57: ...Set a prefix for caller number The prefix s length is less than or equal to that of the caller number which helps to match routing If caller number is 2001 the caller prefix can be 200 or 2 any means...

Page 58: ...he callee number Prefix to Add The prefix added to the callee number after its digits are lessened Suffix to Add The suffix added to the callee number after its digits are lessened Number of Digits to...

Page 59: ...ee Configuration parameters are the same with those of Tel IP Caller 3 13 Routing rule examples 3 13 1 Route any calls from any IP to specific port After enter the Web interface click Call Routing IP...

Page 60: ...be routed to port 0 when the routing rule is matched 3 13 2 Route any calls from any IP to specified port group Create port group Before we can route calls to a port group create the port group first...

Page 61: ...group On the Call Routing IP Tel Routing interface click Add to create a new routing rule As shown above if the routing rule is matched calls will be routed to port group 7 3 13 3 Route any calls from...

Page 62: ...d and the remote end IP address is 172 16 125 125 the SIP port is 5060 Create Tel IP routing rule On the Call Routing Tel IP Routing interface click Add to create a new Tel IP routing rule All Tel cal...

Page 63: ...ith http or https Username and password are used for ACS authentication Figure 3 14 1 TR069 Parameters 3 14 2 SNMP Simple Network Management Protocol SNMP Parameters SNMP enable to disable or enable t...

Page 64: ...DAG3000 112S VoIP Gateway User Manual 57 Figure 3 14 2 SNMP Parameters User configuration is only available on SNMP v3...

Page 65: ...network device data logging It allows separation of the software that generates messages from the system that stores them and the software that reports and analyzes them It also provides devices which...

Page 66: ...way and remote SIM cards The System Log is include following traces which mainly used by developer SYS system log TIMER system process TASK system task process CFM system process NTP The Management Lo...

Page 67: ...meter Enable send CDR and then send communication information to syslog server 3 14 4 Provision Provision is used to make the DAG3000 112S automatically upgrade with the latest firmware stored on an h...

Page 68: ...ning server 3 14 5 Cloud server User can register the gateway to cloud server and then the gateway will be managed by cloud server Figure 3 14 5 Cloud Server Explanation of related parameters Server A...

Page 69: ...17 Record Parameter On the following interface user can choose whether to enable the record function 3 18 Security 3 18 1 WEB ACL ACL Access Control List for WEB is used to configure IP addresses user...

Page 70: ...o access the Telnet page of the gateway The IP address list can t be null once ACL is enabled Figure 3 15 2 ACL for Telnet 3 18 3 Passwords On the following interface user can configure or modify the...

Page 71: ...teps Step 1 Check the current firmware version on the System Information page Figure 3 16 1 Firmware Version Step 2 Prepare firmware package The most important is that the package must match with the...

Page 72: ...utton Figure 3 16 2 Firmware Upload Step 4 Keep waiting until it prompts Software loaded successfully Figure 3 16 3 Successful Firmware Upload Step 5 Reboot gateway Refer to web page Maintenance Devic...

Page 73: ...t automatically Figure 3 16 6 Data Restore 3 19 4 Ping Test On the Tools Ping Test interface user can use Ping to check whether the network is working or not Ping instructions 1 Click Tools Ping Test...

Page 74: ...e Exceeded Tracert works by increasing the TTL value of each successive set of packets sent The first set of packets sent have a hop limit value of 1 expecting that they are not forwarded by the first...

Page 75: ...e tracked and then click start Figure 3 16 8 Tracert Test 3 19 6 Outward Test Outward test enable user to diagnose the physical phone lines which follow GR909 standards To start outward test select th...

Page 76: ...of the available network ports Default Setting is PCM capture PCM capture helps to analysis voice stream between analog phone and DSP chipset To enable PCM capture Select PCM on Network Capture page...

Page 77: ...ure software like Wireshark Ethereal software etc To enable syslog capture Select Syslog special only on Network Capture page Click Start to enable syslog capture Dialing out through gateway start tal...

Page 78: ...TP capture Select RTP special on Network Capture page Click Start to enable RTP capture Dialing out through gateway start talking a short while then hangup the call Click Stop to disable RTP capture S...

Page 79: ...ream from analog phone To enable DSP capture Select DSP only on Network Capture page Click Start to enable DSP capture Dialing out through gateway start talking a short while then hangup the call Clic...

Page 80: ...ual 73 Configurable capture options Getting start to custom capture This menu provides more options to capture specific packets according to actually needs 3 19 8 Factory Reset Click Apply to restore...

Page 81: ...112S VoIP Gateway User Manual 74 3 19 9 Device Restart After saving all the configurations or changes to the equipment user can restart the DAG3000 112S gateway for the changes to take effect Restart...

Page 82: ...over Ethernet VLAN Virtual Local Area Network ARP Address Resolution Protocol CID Caller Identity DND Do NOT Disturb DTMF Dual Tone Multi Frequency NTP Network Time Protocol DMZ Demilitarized Zone ST...