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F L O R I E N E L I T E
D I R E C T H E A L T H C A R E G R O U P. C O M
8.1.5. Arm Modules
Replacement arm modules can be purchased for the Florien Elite chair, please contact Direct Healthcare Group Customer Care
Team on
Freephone 0800 043 0881
or your local retailer for further information.
8.1.6. Legrest Cushion
A replacement legrest cushion can be purchased for the Florien Elite chair. Please contact Direct Healthcare Group Customer Care
Team on
Freephone 0800 043 0881
or your local retailer for further information.
8.2. Disposal of the Chair
The Florien Elite chair consists of mostly metal, plastic, wood, foam and fabric components.
Disposal of each individual material must be carried out in with the environmental and disposal regulations in the relevant country, and
may only take place after the chair has been dismantled fully.
9. Care and Maintenance
Every time the chair is used, check for signs of damage or excessive wear and tear.
If the chair displays signs of excessive wear and tear take out of service immediately and contact Direct Healthcare Group Customer
Care Team on
Freephone 0800 043 0881
or your local retailer for advice about repair and refurbishment.
WARNING
Failure to repair damage or wear and tear could put the occupant at risk of injury.
9.1. Service Life
The service life of the chair in normal daily use is 10 years. The framework, excluding castors and consumables, is warranted for
10 years. Upholstery and other consumables which are warranted for 12 months, such as castors, may need to be replaced within
this time frame.
It is recommended that the chair is inspected by a trained service technician every year, to ensure safe operation of the product
(refer to 2. Warranty Guidelines).
WARNING
There are no serviceable parts on the chair. If the chair develops a fault, STOP using the chair, and contact Direct
Healthcare Group Customer Care Team on
Freephone 0800 043 0881
or your local retailer for further advice.
9.2. Periodic Checks
The chair should be checked every time it is used for signs of damage or excessive wear and tear to ensure safe and reliable operation.
Monthly checks should include, but are not limited to:
• Any damage to the cables or adjustment levers.
• Any loose or detached parts.
• Check castors for damage and a build-up of fluff and dirt particles.
• Any damage to the fabric of the chair including any soiling of the fabrics.
If any damage is present, STOP using the chair, and contact Direct Healthcare Group Customer Care Team on
Freephone 0800 043 0881
or your local retailer for further advice on repair and refurbishment.
9.3. Cleaning
The chair should be kept clean to preserve the life and appearance of the chair.
Regular cleaning is essential to minimise risk of cross infection between users and carers particularly in a multi-user healthcare
environment.