Customer Service
Our promise to you is that you will have a convenient and easy ordering experience, receive
a quality recliner, and enjoy outrageous customer service. If you have any questions about
the recliner you have purchased or would like to request warranty service, please contact
Direct Supply Equipment & Furnishings
at 1-800-634-7328, 6767 North Industrial Road,
Milwaukee, WI 53223, SalesSupport@DirectSupply.com.
Distributed by Direct Supply Manufacturing, Inc. 6699 N Industrial Road, Milwaukee, WI 53223.
© 2015 Direct Supply Manufacturing, Inc. All Rights Reserved. Direct Supply
®
, Direct Choice™, and all associated logos are the regis-
tered trademarks of Direct Supply, Inc., used under license.
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Limited Warranty
We offer you, as the original purchaser of the product, a limited warranty for the structure and cushion of the
product. Our warranty applies for the limited warranty period stated below. We will repair or replace any product or
product part listed below if defective in material or workmanship. Please note that the decision to repair or replace
a product or product part will be at our discretion.
Our warranty applies only if the product is properly maintained by the original purchaser for normal, indoor use and
does not cover normal wear and tear, modification of the product or damage caused by abuse, improper use, failure
to maintain, use which exceeds the published product limitations or the combination of any product with another
product. In addition, our warranty does not cover fading, characteristics or natural variations in wood grain or fabric,
texture, colorfastness, stains, spills or exposure to chemicals, odors, heat or light. In certain cases, we may provide
you repair or adjustment instructions and/or replacement parts, and ask you to perform a repair or adjustment or
replace a defective part.
Our warranty gives you specific legal rights, and you may also have other rights, which vary, from state to state.
Please note that our limited warranty period begins when we ship the product to you. The limited warranty period
and our obligations under the warranty end once you transfer the product to someone else, or at the end of the
applicable limited warranty period identified below, whichever is earlier.
Anticipated Usable Product Life is based on normal use with proper maintenance, cleaning and storage. You should
still inspect, monitor and care for the product as described in this guide, as the product may need to be replaced
sooner than anticipated in particular situations.
Warranty
Period (Frame)
Upholstery &
Moving Parts
Weight
Capacity
Direct Choice 3-Position Recliner
Limited Lifetime
1 year
250 lbs.
Direct Choice Deluxe 3-Position Recliner
Limited Lifetime
1 year
250 lbs.
Direct Choice Heavy-Duty 3-Position Recliner
Limited Lifetime
1 year
500 lbs.
DIRECT SUPPLY MANUFACTURING, INC. MAKES NO IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE; THESE AND ALL OTHER IMPLIED WARRANTIES ARE SPECIFICALLY
DISCLAIMED. TO THE FULLEST EXTENT ALLOWED BY LAW, DIRECT SUPPLY MANUFACTURING, INC. WILL NOT
BE LIABLE FOR ANY INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR LOST PROFITS
THAT MAY RESULT FROM THE DEVICE OR YOUR USE OF OR INABILITY TO USE THE DEVICE EVEN IF ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU, IF ANY, IS LIMITED TO THE PRICE OF
THE DEVICE OR SERVICE GIVING RISE TO YOUR CLAIM.
•
WARNING:
The items and packaging in this shipment contain chemicals known to the state of California to
cause cancer, birth defects or other reproductive harm.*
*This product meets or exceeds all mandatory federal safety and environmental regulations.
Date of Printing: October 2015
