Maintenance and Care
Ensure the snap button releases and re-engages properly. Inspect cane tips for wear and damage. Do not use if the
product appears to be damaged in any way. Replace any broken, damaged or worn items immediately.
Limited Warranty
We, Direct Supply Manufacturing, Inc., offer to you, as the original purchaser, a warranty for the Panacea
®
Offset
Cane. Our warranty applies for the limited warranty period stated below. If any product or product part listed below is
defective in material or workmanship during the applicable limited warranty period, we will repair or replace it at our
cost. Please note that the decision to repair or replace a product or product part will be at our discretion.
Our warranty applies only if the product is properly maintained by the original purchaser for normal, indoor use and
does not cover normal wear and tear, modification of the product, or damage caused by abuse, improper use, failure
to maintain, use which exceeds the published product limitations or the combination of any product with another
product. In addition, our warranty does not cover fading, colorfastness, stains, spills or exposure to chemicals, odors,
heat or light. In certain cases, we may provide you repair or adjustment instructions and/or replacement parts, and
ask you to perform a repair or adjustment or replace a defective part.
Our warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
Please note that our limited warranty period begins when we ship the product to you. The limited warranty period
and our obligations under the warranty end once you transfer the product to someone else or at the end of the
applicable limited warranty period identified below, whichever is earlier.
Device
Warranty Period (Parts)
Anticipated Usable Device Life
Panacea
®
Offset Cane
Limited Lifetime
(excludes non-durable components)
5 years
Anticipated Usable Product Life is based on normal use with proper maintenance, cleaning and storage. You should
still inspect, monitor and care for the product as described, as the product may need to be replaced sooner than
anticipated in particular situations.
DIRECT SUPPLY MANUFACTURING, INC. MAKES NO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE; THESE AND ALL OTHER IMPLIED WARRANTIES ARE SPECIFICALLY DISCLAIMED.
TO THE FULLEST EXTENT ALLOWED BY LAW, DIRECT SUPPLY MANUFACTURING, INC. WILL NOT BE LIABLE
FOR ANY INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR LOST PROFITS THAT MAY
RESULT FROM THE PRODUCT OR YOUR USE OF OR INABILITY TO USE THE PRODUCT EVEN IF ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU, IF ANY, IS LIMITED TO THE PRICE OF
THE PRODUCT OR SERVICE GIVING RISE TO YOUR CLAIM. Some states do not allow an exclusion or limitation of
incidental or consequential damages, or how long an implied warranty lasts, so the above limitations or exclusions
may not apply to you. If implied warranties are not excluded, and to the extent allowed by law, we limit any and all
implied warranties to the applicable warranty period identified above. Except for rights under any applicable state law,
the remedies provided under this warranty are your sole and exclusive remedy for any breach of our warranty and
state the entire limit of our responsibilities.
•
WARNING:
The items and packaging in this shipment contain chemicals known to the state of California to cause
cancer, birth defects or other reproductive harm.*
*This product meets or exceeds all mandatory federal safety and environmental regulations.
Customer Service
Our promise to you is that you will have a convenient and easy ordering experience, receive a quality Panacea
®
Offset Cane and enjoy outrageous customer service. If you have any questions about the Offset Cane you have
purchased or would like to request warranty service, please contact:
Direct Supply Equipment & Furnishings
at
1-800-634-7328, 6767 N. Industrial Road, Milwaukee, WI 53223, DearDirect@DirectSupply.net.
Made in China. Distributed by Direct Supply Manufacturing, Inc. 6699 N. Industrial Road, Milwaukee WI 53223
© 2015 Direct Supply Manufacturing, Inc. All Rights Reserved. Direct Supply
®
, Panacea
®
and all associated logos are the registered
trademarks of Direct Supply, Inc., used under license.
10416
Date of Printing: August 2015
