DirecTV DIRECT TV, Manual

Page 1: ... GC Viewer s Guide book Page i Tuesday March 13 2001 8 59 AM ...

Page 2: ... GC Viewer s Guide book Page ii Tuesday March 13 2001 8 59 AM ...

Page 3: ...s of TiVo Inc 1999 2000 All rights reserved TiVo Inc 2160 Gold Street P O Box 2160 Alviso CA 95002 2160 DIRECTV and the Cyclone Design logo DIRECT TICKET and Advanced Program Guide are trademarks of DIRECTV Inc a unit of Hughes Electronics Corp and are used with permission All rights reserved DIRECTV 2230 East Imperial Hwy El Segundo CA 90245 Manufactured under license from Dolby Laboratories Dolb...

Page 4: ...view choices a day There s no need to order by phone Just use your remote control to give all your friends and family a front row seat Phone connection required DIRECTV offers access to more sports than you ever thought possible So you can follow your favorite team across the country with our pro college sports subscriptions We ll take you to the arena for the best sports has to offer Tune to Chan...

Page 5: ...s using TiVo s exclusive Thumbs Up and Thumbs Down buttons on the remote control The DIRECTV and TiVo services bring you all of your program listings and the Receiver searches through them to find fresh programs that match your interests The TiVo Service also brings you exclusive content and more ways to find the best of TV programming TiVo Takes a 30 minute interactive TV program lets you schedul...

Page 6: ... and Set Up Recordings 18 Tour Four Finding New Programs 20 Tour Five Now Playing 22 Cool Things You Can Do 23 Screen Map 27 Watching Live TV 30 The DIRECTV Advanced Program Guide 32 The Channel Banner 35 Trick Play Features 36 The Status Bar 37 Music Channels 38 Now Playing 40 TiVolution Magazine 42 Network Showcases 43 Pick Programs to Record 44 GC Viewer s Guide book Page vi Tuesday March 13 20...

Page 7: ...ions About Live TV Including Satellite Signal 99 Questions About Pick Programs to Record 104 Questions About Parental Controls 110 Questions About the Receiver s Phone Calls 111 Questions About Audio 114 Questions About Pay Per View 115 Questions About the Remote Control 117 Questions About the TiVo Service 118 TiVo s Privacy Promise to You 123 TiVo Service Agreement 130 GC Viewer s Guide book Pag...

Page 8: ...ugh six of this guide provide detailed coverage of your Receiver s features You can read through these chapters to become more familiar with your Receiver s capabilities or refer to them from time to time if you have specific questions Many graphic symbols or icons are used by the Receiver to provide information and options for actions you can take Each of these icons is explained on the inside ba...

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Page 12: ...eturns you to a previous screen For an introduction to the remote control see Introducing the Remote Control on the inside front cover of this guide When you first turn on your DIRECTV Receiver with TiVo you will see a gray screen that says Welcome Powering up followed by the screen shown to the left Read the text on the screen then press SELECT to move to the next screen If you do not see the scr...

Page 13: ...l for your satellite dish is available you can find its type there Most people should select Round dish Single or Dual LNB The most important feature of this type of dish is that it receives a signal from one satellite in the sky Some manufacturers produce a dish that receives a signal from one satellite but is slightly oval in shape People with those satellite dishes should also choose Round dish...

Page 14: ... fine tune the position later on during Satellite Dish Guided Setup at the screen Before positioning the dish be sure the mast the pole on which the dish is mounted is straight up and down For 2 satellite or 3 satellite dishes the screen provides a required tilt in addition to side to side azimuth and up down elevation information available for round satellite dishes Professional satellite install...

Page 15: ...omeone watching the signal strength meter and then reporting through a cell phone or walkie talkie to the person who is adjusting the satellite dish To change the currently selected transponder use the UP arrow to highlight the transponder number Press the RIGHT or LEFT arrow to change the transponder It is best if all of your available transponders have a signal strength above 60 however you may ...

Page 16: ...r you can choose Try Again to Acquire Information You can also choose to redo Satellite Dish Guided Setup This allows you to check that your ZIP code and satellite dish type are correct If you repeat Satellite Dish Guided Setup and still receive error notifications it is possible that your satellite dish is not pointed correctly or the dish or multi switch is miswired In such a case you can check ...

Page 17: ... If programs you are looking for do not appear when you search for them check on them again after the Receiver has been gathering and indexing program data for a while Until the Receiver has gathered all of its Program Guide Data many screens will have notices that tell you that Program Guide Data is being acquired These notices appear at the bottom of screens 5 This screen explains the next steps...

Page 18: ...e with your DIRECTV Receiver with TiVo must be inserted in the appropriate slot in back of the Receiver When you are ready call 1 800 DIRECTV 1 800 347 3288 to activate your DIRECTV and TiVo Services Important Be sure to tell your customer service agent that you have a DIRECTV with TiVo satellite receiver and that you want to activate the TiVo Service Without the TiVo Service your Receiver will no...

Page 19: ...Lists It also gives you access to TiVolution Magazine Network Showcases and TiVo s Suggestions as well as several quick convenient ways to find programs you want to record Another wonderful thing about the TiVo Service is that it improves with time providing you with enhancements that keep you up to date with new features we re always creating Activate today Don t miss a single day of TiVo TV your...

Page 20: ...one if the line is busy If you pick up the phone while the Receiver is using the line the modem will begin to disconnect You should hang up then pick up the phone again to get a dial tone This screen appears after the screen The full TiVo Service Agreement is printed in chapter 8 of this guide and on the TiVo web site at www tivo com We encourage you to read through it If you agree to the terms of...

Page 21: ... area code You can return to the 5 screen by pressing LEFT arrow If you cannot find a number in your local calling area select None of the above You may have to press the CHAN DOWN button to see None of the above 3 3 If you chose a local dial in number you will not see this screen If you selected None of the above on the 3 screen select Request 800 number authorization here Selecting this option t...

Page 22: ... t have an on off switch it stays on so it can always be recording great shows If you take your Receiver with you to a location without satellite access for example on a weekend get away to a cabin in the Peaceful Woods you will still be able to connect it to a television and watch previously recorded programs After completing Guided Setup one time whenever you plug the Receiver in it will search ...

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Page 24: ... moment in your favorite show Press the FWD button the picture speeds forward Press it a second time faster A third time faster still Both the FWD and the BACK buttons have three speeds You can always return to normal speed by pressing PLAY Press PAUSE again Now press FWD Cool single frame forward Press BACK Cool again single frame back While paused that s what FWD and BACK do Press PAUSE again to...

Page 25: ... arrow Pressing RIGHT arrow while the banner is visible cycles between a small medium and large version of the banner each with a different amount of information The Channel Banner lets you know what you are watching all the time Press the CLEAR button to hide the Channel Banner The CLEAR button hides graphics that aren t part of the program you re watching Press DISPLAY to see the Channel Banner ...

Page 26: ...ress SELECT Pressing SELECT on a program that is currently showing changes the channel to display that program and hides the Program Guide Press the LIVE TV GUIDE button again to bring back the Program Guide It s easy to record a program using the Program Guide You simply highlight the program you want and press the RECORD button A transparent screen appears from which you can select the option Re...

Page 27: ... see live TV Press it again to see the Program Guide When you want to change the way the Program Guide appears and what it displays you can use its Display Options While the Program Guide is visible press the DISPLAY button to see the Program Guide s Display Options On the Display Options screen press the DOWN arrow once so All to the right of Channels is highlighted All is the current channel lis...

Page 28: ...ason Pass for The Simpsons Press the DOWN arrow to highlight Press SELECT The screen appears As you can see there are many ways to search for a program Since you know the program s title highlight Search by Title and press SELECT The next screen lets you limit your search to any of several categories but for now choose All Programs and press SELECT The next screen has a picture of an alphanumeric ...

Page 29: ...ct Don t get this Season Pass To delete the Season Pass of course you can keep it if you like press the TiVo button Select then All scheduled recordings appear on the To cancel a recording highlight the title and press SELECT The screen appears Select Cancel edit this Season Pass On the next screen select Cancel this Season Pass Press SELECT on the confirmation screen The appears again notice that...

Page 30: ...eek a product of TiVo s independent editorial team offers the latest inside information about the best programs on TV keeps you up to date on the latest trends hottest stars and news from Hollywood It includes theme packages collections favorite talk shows top soap operas animation festivals theme movie packages holiday specials children s programming and sporting events that help you find and rec...

Page 31: ...iVo finds for you are listed under in order of how closely they match your preferences Over time as you use the THUMBS buttons get more accurate As an added bonus when the Receiver has extra space it may automatically record some of You will find them at the bottom of the 3 list below programs you chose to record only looks at programs on channels in the Channels You Receive channel list Most feat...

Page 32: ...ny program in 3 simply by highlighting it and pressing the PLAY button Unlike using a VCR 3 gives you instant access to all recorded programs no need to keep track of timing or rewinding To see a list of other options press the SELECT button Press the LEFT arrow to return to 3 An icon to the left of a program s title tells you the recording s current status For a summary of what these icons mean s...

Page 33: ... shows you didn t know were on From select Search By Title then select the category you want to browse At the next screen use the remote to enter the number 0 zero instead of spelling the name of a show A list of upcoming programs in the category you selected appears on the right Because you entered a zero the top of the list is visible numbers are sorted before letters Press the RIGHT arrow until...

Page 34: ...To find cooking shows with the Program Guide start by pressing the LIVE TV GUIDE button to see the Program Guide Press DISPLAY to see Display Options and then select Choose Filter When the list of categories appears select Lifestyles then select the sub category Cooking Display Options appears again and Filtering should now be On Select Done changing options This time when the Program Guide appear...

Page 35: ...ou set things like whether a Season Pass will record only First Run programs how long a program will be saved the maximum number of Season Pass episodes to keep in 3 and whether recordings should start early or end late For example you might want the recording to end late if you are recording a sports program that may go into overtime For details on see page 60 0 1 Programs sometimes start before ...

Page 36: ... Want to delete a program in 3 Highlight it and press CLEAR Some programs have an alternate audio program in an additional language For example many programs available in English have alternate audio in Spanish To find out if a program uses an alternate audio channel and to switch to alternate audio start by pressing the DISPLAY button to see the Channel Banner If the alternate audio icon is brigh...

Page 37: ...cord by Time or Channel TiVo s Suggestions Search Using WishLists Search By Title Purchases DIRECTV Menu Customize Channels Program Guide TiVo Central Parental Controls Messages Setup Standby Troubleshooting System Information Receiver Phone Setup My Preferences TiVo Messages DIRECTV Messages System Reset GC Viewer s Guide book Page 27 Tuesday March 13 2001 8 59 AM ...

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Page 40: ...rs on your remote control The channel automatically changes after a few seconds or you can press ENTER JUMP to make the change right away If you make a mistake press CLEAR to delete numbers you have entered Use the ADVANCE DASH button for long channel numbers to separate the first three digits from other digits Use the CHAN UP DOWN button on your remote control to tune to channels on the current c...

Page 41: ...een will appear with a selection to Stop the current recording You can also select a program in 3 and then choose Stop recording Even when you are not recording a program the DIRECTV Receiver with TiVo saves up to thirty minutes of live TV from the current channel If you change channels the Receiver loses what it has saved and starts saving again When you start to record a live program if the Rece...

Page 42: ...when you customize the Program Guide explained on page 34 Use the UP DOWN RIGHT and LEFT arrows to move through the Program Guide Use CHAN UP DOWN to page up or down On the DIRECTV Grid the FORWARD and BACK buttons jump through programming information 90 minutes at a time On the TiVo Live Guide FORWARD and BACK display the next or previous 30 minutes To change channels in the Program Guide highlig...

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Page 44: ... DOWN buttons You can customize the Channels You Receive list to only include channels you receive then select it here The Program Guide and CHAN UP DOWN buttons will only show channels you receive For details on setting up a custom channel list and using it in the Program Guide see Tour Two on page 16 and Customize Channels on page 68 Use the LEFT and RIGHT arrows to change the day or time displa...

Page 45: ...different feature To select an icon use the UP and DOWN arrows to highlight it then press SELECT Select to start a recording This icon is dim when the Receiver is not recording a program bright when it is Select to turn Dolby Digital audio on or off If a live program includes Dolby Digital audio this icon will be bright Select to choose an alternate audio track Alternate audio usually changes the ...

Page 46: ...d fast faster or fastest A B Use the FORWARD button on your remote to fast forward As with reverse pressing the FORWARD button repeatedly cycles through three speeds of fast forward Slows down the speed of the program First press the PAUSE button Then press either the BACK or FWD button to move a single frame For continuous Frame Back or Frame Forward hold down the BACK or FWD button 5 While watch...

Page 47: ...is represented by black You can use Trick Play features to move back and forward through the saved portion of a program A white vertical line shows where you are in the recording While watching live TV the right edge of the green represents the current time If there is green on the right side of the white line then you are behind live TV You are watching saved programming not what is currently com...

Page 48: ...wind on a music channel Music Channels have a special Music Banner that displays for five minutes when you first tune to them You can bring the Music Banner back to the screen by pressing RIGHT arrow or DISPLAY The Music Banner is updated continuously as information comes in from the satellite It may not always have complete information GC Viewer s Guide book Page 38 Tuesday March 13 2001 8 59 AM ...

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Page 50: ...ogram title C Programs you request are usually saved for at least two days However if you ask for a lot of programs to be recorded there may not be enough room to save them all for two days The screen described on page 55 shows how you can set the length of time that each program is saved From select 3 Highlight the program you want to watch and press PLAY The program starts from either the beginn...

Page 51: ... Takes you to a screen where you can specify how long to save your recording To change the date when the program may be deleted press the DOWN arrow until the date is highlighted then press the RIGHT or LEFT arrows until the date you want appears Press SELECT to return to Records a program from 3 to a videotape You cannot record a program from your VCR onto your Receiver Be sure you have a cable c...

Page 52: ...t on one screen You can use the CHAN DOWN button to see packages that are not visible at first When you highlight a theme package a short description of it appears at the top of the screen Select a theme package A list of themes appears 4 Use the CHAN DOWN button to see themes that are not visible at first When you highlight a theme a short description of it appears at the top of the screen Select...

Page 53: ...t the top of the screen Use the navigation buttons RIGHT LEFT UP and DOWN to highlight the showcase you want and then press SELECT A list of themes in that Network Showcase appears 4 Use the CHAN DOWN button to see themes that are not visible at first When you highlight a theme a short description of it appears at the top of the screen Select a theme A list of programs appears 5 You can use the CH...

Page 54: ...r TiVolution Magazine See pages 42 43 Browse By Time or Browse By Channel Browse through programs that air at a specified time or on a specified channel See pages 53 and 54 After finding a program it s easy to schedule a recording You can record an individual program or choose one of these options Season Passes record every episode of a program on a specified channel Season Passes and the are desc...

Page 55: ...h letter of your program title As you select letters a list of programs appears to the right of the keypad Continue entering letters until you see your program in the list Programs are alphabetized in this list without A or The For example The Simpsons is listed as Simpsons The under S rather than T The list of program titles is sorted alphabetically Numbers are listed before letters so if you jus...

Page 56: ... for him and then include the category Movies and subcategory Action This WishList would only find action movies if Sean Connery were in them With Keyword WishLists you can go even further For example if you made a Keyword WishList to search for the phrase James Bond the WishList would find any programs that included James Bond on the screen By setting this WishList to auto record you would automa...

Page 57: ...th new names To use a name that is not on the list enter the name in the format LAST NAME FIRST NAME When you are finished with the last name select the comma on the keypad a comma and a space following it will be added to the name You must match the spelling of the name exactly However if the name includes a hyphen e g Zeta Jones Catherine replace the hyphen with a space Zeta Jones Catherine When...

Page 58: ...word WishList to find a single movie and then set it to auto record if the program ever comes on DIRECTV The auto record feature is described on page 51 If you want to be sure the movie will record give its WishList a high priority with the described on page 63 As an example of creating a Keyword WishList to find a specific program you could make a WishList to find the 1986 remake of the science f...

Page 59: ...ound by a Keyword WishList looking for the keyword phrase 20 20 Any other marks such as apostrophes asterisks and ampersands are ignored For example the 6 O Clock News would be found by a Keyword WishList looking for the keyword phrase 6 OClock News To make a Keyword WishList 1 Spell the keyword s by using the arrow keys to move around the keypad press SELECT to enter letters The CLEAR button on t...

Page 60: ...ies to a WishList or make a Category Only WishList 1 Highlight a category then press SELECT or RIGHT arrow 2 A sub categories list displays Highlight a sub category then press SELECT or RIGHT arrow You can also select Don t specify a sub category Selecting Search Using WishLists displays WishLists you have already created It also presents the option to View all upcoming WishList programs This sele...

Page 61: ...RECTV SPORTS packages and set up a WishList to record your favorite team s games If a show or episode of a show has already been recorded it will not be recorded again for at least 28 days If you have previously set a program to auto record this option changes to Don t auto record programs and turns auto recording off By default WishList programs are not deleted for at least two days However if to...

Page 62: ...ils on see page 70 When you set a WishList to auto record the TiVo Service checks for scheduling conflicts The TiVo Service resolves scheduling conflicts by comparing recording priorities You can easily change recording priorities with the described on page 63 You can change options such as how many WishList programs to keep at a time and how long to keep recorded programs by highlighting Auto rec...

Page 63: ... and DOWN arrows to select the day of programming that you want to see Press RIGHT arrow to move the highlight to the time column 2 Use the UP and DOWN arrows to select a time The time will advance in half hour increments 3 Press SELECT to bring up the list of programs without leaving the time selector or press RIGHT arrow to bring up the list of programs and move to the list at the same time 4 Wh...

Page 64: ...day To find a program 1 Use the UP and DOWN arrows to select the day of programming that you d like to browse Press RIGHT arrow to move the highlight to the channel column 2 Use the UP and DOWN arrows to select a channel You can also use the number keypad on the remote to type in a channel then press ENTER JUMP 3 Press SELECT to bring up the list of programs without leaving the channel selector or...

Page 65: ...hoose to repeat the recording on a specified day of the week on every weekday select Every M F or every day select Every Day 3 To choose a channel use the UP and DOWN arrows or enter a number from the number keypad Press RIGHT arrow 4 To set the hour minute and am pm for the start and stop time use UP DOWN arrows to change the current selection Press RIGHT arrow to move to the next step LEFT arrow...

Page 66: ... rate programs The more you use the THUMBS buttons the better TiVo s Suggestions become You can use the THUMBS buttons while you are browsing or whenever you are watching live TV or browsing through the Program Guide viewing a screen for example to schedule a recording looking through a 3 or When there is empty space in 3 F the TiVo Service may record one of TiVo s suggestions for you Suggestions ...

Page 67: ...e and television ratings and of television advisories see starting on page 70 A movie may also have advisories regardless of whether it has a rating The following movie advisory codes may appear in parentheses after the description Other attributes may appear in parentheses after the description of a program These may include genre information or technical notes such as CC for closed captioning Le...

Page 68: ...before you have a chance to watch them you may have to remove some Season Passes If are on when you schedule a Season Pass the Receiver checks its current information for upcoming Season Pass programs up to two weeks worth of information If any of these programs violate a setting the Receiver requires the current password before scheduling the Season Pass Of course whenever are on the correct pass...

Page 69: ...program You can also use the RIGHT arrow to highlight Options then press SELECT to change For a description of see page 60 2 Only available if the program is part of a series Select this to get a Season Pass for the program You can also use the RIGHT arrow to highlight Options then press SELECT to change Recording Options for the Season Pass E Displays a list of upcoming episodes showings of the p...

Page 70: ...elete the oldest episode as it adds each new one This is useful for news programs for which you only want the most recent episode or children s programs for which you may want to keep several episodes but not fill up 3 Only available for a series recording You can select Repeats first run or First run only When correct program information is available First run only records only new episodes of th...

Page 71: ...recording the Receiver checks whether you have asked for another program to be recorded at an overlapping time It also checks whether there is space available to complete the new recording and to save it for the length of time specified in If a conflict occurs while you are scheduling a program a conflict screen shows you which programs are involved and offers options to resolve the conflict If th...

Page 72: ...can solve this problem by deleting some series recordings If you want to make sure a program won t get deleted mark it Save Until I Delete in Recording Options Some conflicts can be resolved with small changes to recording times For example if the first recording ends at 8 05 PM and the second begins at 8 PM you can eliminate the conflict by removing the five minute overlap from the end of the fir...

Page 73: ... a higher priority and the Season Pass has a lower priority the Julia Roberts movie will record and the episode of ER will not record With the you can easily change the priority order for series recordings to suit your preferences To change the priority order of series recordings Use the UP DOWN arrow buttons to highlight a title of one of your Season Passes Press RIGHT arrow to highlight the arro...

Page 74: ...to access the screen described on page 57 You can take the following actions Highlight Record as planned then press RIGHT arrow to highlight Options Press SELECT The screen described on page 60 displays If the program you selected is part of a Season Pass changing from the only makes changes for the selected episode and not for the whole Season Pass Choose Cancel edit the Season Pass to change opt...

Page 75: ...ho really want all the details It is available as a selection on the F and displays a history of programs that have been deleted or have not recorded Programs you requested that the Receiver will be unable to record are listed here as well Selecting a program displays a screen that explains how and when the program was removed from 3 If the program is scheduled for the future you can select More r...

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Page 78: ...an check upcoming programs on all the DIRECTV channels You can customize the Channels You Receive and Favorites lists Tour Two The Program Guide on page 16 shows you how to customize the Favorites list and use it with the Program Guide No matter which channel list the Program Guide displays you can always tune to any available channel by using the number buttons to enter a channel number and then ...

Page 79: ...e channel number you want to see then press ENTER to jump to that number 4 When you ve finished placing and removing checkmarks beside channel numbers you re done customizing the channel list Your changes are saved automatically You can press LEFT or RIGHT arrow to return to the screen 1 Press LIVE TV GUIDE to go to LIVE TV Press the GUIDE button The Program Guide appears Press DISPLAY Display Opt...

Page 80: ...he current state of parental controls Icon is bright Limits on viewing and spending cannot be exceeded without the correct password The correct password is also required to change limits Icon is bright Any program or channel can be viewed but the correct password is still required to change settings on You ll need to enter the correct password to disable To re enable 1 On the screen select Re enab...

Page 81: ...ck individual channels A password is required to view any program on a locked channel To lock or unlock channels 1 SELECT Channel Lock A password screen appears 2 Enter the password and press SELECT If are off you first set a new password and then are turned on A channel list appears with a padlock icon to the left of locked channels 3 To lock or unlock a channel highlight it and press SELECT Use ...

Page 82: ...n their TV content rating MPAA Motion Picture Association of America ratings used for movies are G General Audiences Most parents would find this material suitable for all ages NC 17 Adult Content This material contains intense disturbing or graphically portrayed themes or content that are not suitable for viewing by children under 17 PG Parental Guidance Suggested Parents may find portions of thi...

Page 83: ...l dialogue or situations TV PG Parental guidance suggested This program contains material that parents may find unsuitable for younger children Many parents may want to watch it with their younger children The theme itself may call for parental guidance and or the program contains one or more of the following moderate violence V some sexual situations S infrequent coarse language L or some suggest...

Page 84: ... are not locked ratings in red are locked Use the UP and DOWN arrows to adjust which ratings are locked and unlocked Your changes are saved automatically Press SELECT or LEFT arrow to return to If you selected TV Content Ratings the next screen provides a list of five content ratings A padlock icon appears to the left of locked content ratings If a content rating is locked any program that include...

Page 85: ...iscard your changes and return to while Parental Controls are on 1 Select Change Password A password screen appears 2 Enter the password and press SELECT The 3 screen appears 3 Use the number buttons on the remote control to enter a new four digit password Press SELECT A confirmation screen appears 4 Enter the new password again and press SELECT to return to 1 Select Temporarily disable Parental C...

Page 86: ...se programs was canceled before the programs aired You were not charged for them These programs were scheduled to be purchased but were not viewed and not recorded You were not charged for them The screen shows a selected Pay Per View event s date time channel and purchase price You can cancel upcoming purchases on this screen Canceling a scheduled Pay Per View recording in another place for examp...

Page 87: ...ut are not home while it is on and your Receiver is not tuned to the channel carrying the event you will not be charged for the purchase You are always charged for a purchase that is recorded The screen keeps a record of all your Pay Per View purchases You can also go to the screen to cancel purchases of Pay Per View events that have not yet aired The screen is described on page 76 While watching ...

Page 88: ...channel If you are recording a program checking for pricing information this way may create a short skip in the recording The skip is usually less than two seconds but may be up to ten seconds long The Receiver provides a confirmation screen so you can avoid such a skip by choosing not to check for purchase information If the Receiver finds purchase information by tuning away the screen will be re...

Page 89: ...playing E The screen includes this option if you have already purchased a program Selecting Review cancel purchases displays the screen where you can cancel any purchases you have not yet watched or recorded The screen is described on page 76 Available if you already scheduled the program to record Selecting this leaves the screen without making any changes Available if the program has been purcha...

Page 90: ...s you have them scheduled to be recorded Programs that are recording or scheduled to record i e any programs in the will record in standby mode To turn off standby mode press the TiVo button on your remote control or press the STANDBY button on the front of the Receiver If you have an antenna or receive cable service in addition to DIRECTV programming you may have it connected to your Receiver s R...

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Page 92: ...sages and TiVo Messages 3 Select the message you want to read Use the CHAN DOWN button to see text that does not fit on the screen When you are finished reading a message select Done or Delete Message Selecting the message icon in the Channel Banner will take you to 7 if there are no messages or if there are new messages from both DIRECTV and TiVo Select either Read New DIRECTV Messages or Read Ne...

Page 93: ...the remote You can change to Dolby Digital audio for individual programs that include it by selecting the Dolby Digital icon in the Channel Banner See page 35 Allows you to change the volume or turn off your Receiver s sound effects tones played when you press buttons on the remote The default setting is Medium Sounds effects are not currently available from the Receiver s digital audio output 5 T...

Page 94: ...t the default Standard Screen 4 3 If this is the wrong setting for your television programs in wide screen format may appear squashed horizontally people would seem very tall and thin Movies are generally made in a wider format than standard television images Movie images on television deal with the difference in one of the following three ways The edges of the movie are carefully edited to make i...

Page 95: ...d check signal strength on all transponders A transponder is a piece of radio equipment on a satellite DIRECTV transponders receive information from DIRECTV and rebroadcast it to your satellite dish Different channels are rebroadcast by different transponders and different satellites have different numbers of transponders Note You can check signal strength while you adjust the pointing of your sat...

Page 96: ...elected satellite press the UP arrow until the satellite number is highlighted Press the RIGHT or LEFT arrow to change the satellite Press the DOWN arrow to highlight the transponder number then press LEFT or RIGHT arrow to check the signal on different transponders If your signal strength is low see Satellite Signal Troubleshooting on page 6 2 After selecting this you need to enter a safety code ...

Page 97: ...e a different dial in number you will need to change your dialing options You should make a test call after any changes to your dialing options After selecting the screen will display and the call will start automatically When the call has finished press SELECT to continue 3 Under normal use you do not need to make the daily call manually However for troubleshooting or other unusual circumstances ...

Page 98: ...ls and daily calls See page 89 Use this option to set a prefix that must be dialed before the Receiver uses the dial in number for example to reach an outside line See page 90 Use this option to set a prefix to turn off call waiting See page 90 E Use this option to tell the Receiver to dial using either tone or pulse mode See page 90 5 Use this option to turn Phone Avail Detection on or off See pa...

Page 99: ...w to return to the 5 screen and try to enter a nearby area code If none of the numbers listed on the 3 screen are in your local calling area select None of the above The 3 3 screen will appear 4 The 3 3 screen appears if you selected None of the above on the Dial In Numbers screen Select Request 800 number authorization on the 3 3 screen This temporarily authorizes you to use the toll free number ...

Page 100: ... to enter the prefix Press the PAUSE button after you have entered the prefix This will insert a comma which will create a two second pause after the prefix is dialed If you make a mistake use the BACK button to backspace If you have call waiting you may choose to disable it while the Receiver is making a call so that the Receiver s phone call is not interrupted If you do not disable it the Receiv...

Page 101: ...you turn off 5 and you have a standard dial tone turn on described next This setting is on by default If you leave it on the Receiver will check for a dial tone before it starts dialing However if you have a non standard dial tone for example an analog PBX system or a stuttering dial tone as some voice messaging systems have the Receiver will be unable to detect the dial tone and will not make its...

Page 102: ...our stereo system if you have a stereo hooked up See your Installation Guide for details 6 7 Your time zone and Daylight Savings Time setting is detected automatically through the DIRECTV satellite signal The satellite information sets the clock to be accurate at your billing address You might want to change these settings manually if you temporarily move the Receiver to a new location You can cha...

Page 103: ... Tuning test failed you need to troubleshoot the signal from your satellite dish For hints see Satellite Signal Troubleshooting on page 6 If the Access Card test failed check your Access Card The proper side of the Access Card that came with the Receiver should be inserted firmly into the slot on the back of the Receiver If you have inserted the correct card firmly and the Access Card test is stil...

Page 104: ...the TiVo software version information about recent service calls and the Receiver s storage capacity You ll need some of this information if you call Customer Care for support You can use CHAN UP DOWN to see all of the screen D 5 9C 3 0 GC Viewer s Guide book Page 94 Tuesday March 13 2001 8 59 AM ...

Page 105: ...o scroll down the page use the CHAN UP button to scroll up the page Select to see a list of hints for troubleshooting problems in your phone connection To view all of the hints use the CHAN DOWN button to scroll down the page use the CHAN UP button to scroll up the page 5 GC Viewer s Guide book Page 95 Tuesday March 13 2001 8 59 AM ...

Page 106: ...art the Receiver This selection removes all Thumb ratings and deletes the list of under It does not delete that have been recorded and are in 3 This selection clears all program guide data details of which shows will play on which channels cancels all Season Passes and any scheduled recordings and removes all Thumb ratings It does not delete programs in 3 A screen informs you that the Receiver wil...

Page 107: ... 9 99 6 6 4 6 6 6 2 6 0 6 6 GC Viewer s Guide book Page 97 Tuesday March 13 2001 8 59 AM ...

Page 108: ...aily phone calls that are failing With a Receiver that does not function properly even after restarting it With other questions regarding the Receiver or Remote Control Call at 1 800 DIRECTV 1 800 347 3288 if you need help Activating or using a feature of the DIRECTV or TiVo Services Understanding an onscreen message from DIRECTV or TiVo regarding your service When you call either the manufacturer...

Page 109: ...e the channel so if you have just changed the channel you won t be able to rewind very far the green area on the Status Bar will be very small You can store up to 30 minutes of the current channel If you have been watching the same channel for more than 30 minutes you can rewind for 30 minutes K Yes you can watch what is recording as it is being recorded You can also watch any program stored in 3 ...

Page 110: ...Status Bar If the white line is at the right edge of the green area you are caught up to live TV If the white line has green to the right of it you are watching delayed TV To catch up to live TV press the ADVANCE button For more information on the Status Bar see page 37 K Your Receiver downloads program information throughout the day from your satellite connection It takes a day or two for the Rec...

Page 111: ...ll be able to tune to the channel but will see only a black screen with a notice that a limit has been exceeded For more information see page 70 Check to make sure you are subscribing to the channel you are trying to tune to Tune to the channel and read the message at the bottom of the screen The Favorite Channels list is empty until you put channels in it For more information see Tour Two The DIR...

Page 112: ... should return when the weather changes Try replacing your video cables to determine if one of your cables is bad The position of your satellite dish may have changed and you may have to re position it Professional installers are available in most areas to position satellite dishes You can also find positioning information by repeating Satellite Dish Guided Setup available by pressing the MENU or ...

Page 113: ...m will restart within about 45 seconds If the Receiver is not responding to the remote control try unplugging your Receiver then plug it back in You will see the screen and the system will restart within about 45 seconds F Any time you have a problem with your system you can run a system test To run the test from 7 select The system test checks the Receiver s signal tuning access card and phone co...

Page 114: ... that are not in the current channel list do not appear on the Program Guide but do appear under You can change channels in a channel list and select the channel list the Program Guide will use For more information see Customize Channels on page 68 3 K For a description of each icon s meaning see the Glossary of Icons on the inside back cover of this guide K F C K Unfortunately there is no way to ...

Page 115: ...ve them longer From the program s screen choose Save to VCR For more information on saving to VCR see page 41 K You can only record one program at a time but you can watch any program from 3 while another is recording C K From the screen select From there select the C K If you change the channel while a program is recording you will be given the option to cancel the recording To cancel a scheduled...

Page 116: ... the Overtime Scheduler with any kind of program not just sports For more information see on page 60 K You can create a WishList to set up recordings for programs that are not yet listed in the Program Guide For example create a keyword WishList that uses the program s title as the keyword For more on creating WishLists see page 46 3 K Yes You can use the Save to VCR function See page 41 for more ...

Page 117: ...n circle beside them your Receiver may tell you that you do not have enough space To make space delete some of the programs listed in 3 You can delete a program by highlighting its title in 3 then pressing CLEAR On the confirmation screen that appears press SELECT C K DIRECTV satellites update your Receiver s internal clock If you find that the Receiver s time is consistently wrong you can change ...

Page 118: ...ave been deleted from 3 by someone else You may have gotten a conflict when requesting another program and the proposed solution was to delete the missing program earlier than planned If you accepted that solution the program would have been deleted The Receiver may have lost power somehow during the time the program was broadcast F F With satellite broadcasts the amount of recording space the Rec...

Page 119: ...es this information to figure out not only what space will be available but also when it will become available If enough space will not be available TiVo tells you which programs it would delete to make more room However you always have the final say on how long the Receiver keeps recorded programs You can delete programs at any time and can always change how long a program is saved by changing th...

Page 120: ...e information see Parental Controls on page 70 K No you don t You can enter the current password to temporarily disable If they are disabled you can re enable them on the screen found under the or by putting your Receiver in standby mode and then taking it out of standby For more information see Parental Controls on page 70 F K If you have lost your password you can call DIRECTV and TiVo Customer ...

Page 121: ...cted to the Receiver and the wall jack Try another local dial in number from the screen To get to from select 7 then 7 then then Select 3 After confirming your area code select a new number from the list of available dial in numbers for your area NOTE Whenever you change you should make a test call to test your phone connection Choose Test Phone Connection Now from the screen If the test succeeds ...

Page 122: ...interfere with the Receiver modem s ability to make a call If you have a cordless telephone fax machine or computer modem connected to the same line go to 7 then 7 then then Ensure that Phone avail detection is set to off It could be that you have too much line noise to make a connection The Receiver ships with a 50 foot phone cord Try a shorter cord or you can buy a line noise filter at your loca...

Page 123: ... phone the Receiver will interrupt the download process and free the phone line for your call The Receiver will attempt its call again later K The Receiver will continue to attempt to call several times a day until it is successful You can check the status of the phone calls by going to 7 then 7 and then The status of the most recent call displays on the the screen 7 5 GC Viewer s Guide book Page ...

Page 124: ... live TV for example if you could use the FORWARD button to move forward through the program alternate audio will not be available until you catch up with live TV There may be an alternate language selected in To check press the MENU button to see the then select 7 and then Select Audio Options then Audio Language Make sure the language selected is the one you want to hear An alternate audio track...

Page 125: ...ogram you want To quickly see other times the program will be on press the LIVE TV GUIDE button then tune to the station carrying the Pay Per View program you want There should be a notice saying This showing is no longer available Press LIVE TV GUIDE to see the Program Guide Press the RECORD button to see for the program Select View upcoming showings To see live TV again press LIVE TV GUIDE In ge...

Page 126: ...r Support at 1 800 DIRECTV 1 800 347 3288 Information about Pay Per View programs you have purchased using your remote control is available in the under For more information see page 76 You cannot cancel Pay Per View orders that you have watched recorded or tuned to GC Viewer s Guide book Page 116 Tuesday March 13 2001 8 59 AM ...

Page 127: ...ion see your Installation Guide Your remote control s batteries may be weak If its batteries are weak the red light on the end of the remote control will not flash when you press buttons See the Installation Guide for directions on installing batteries in your remote control 7 5 GC Viewer s Guide book Page 117 Tuesday March 13 2001 8 59 AM ...

Page 128: ...vice keeps your Receiver updated to make sure you have all the latest functionality you will want in the future K At TiVo we absolutely respect and guard your right to privacy We have a privacy policy that maintains complete viewer confidentiality TiVo has created a very sophisticated system with both protection and customization for our viewers in mind It is TiVo s promise to you that you will al...

Page 129: ...e that are more appropriate for other members of your household K No everything is saved your personal preferences your and your 3 programs regardless of the length of time the Receiver is without power The only thing you might miss is a recording that was scheduled to occur during the time the power was out We can t work miracles C K C K Your personal TV preferences are based on programs you have...

Page 130: ... 9 6 GC Viewer s Guide book Page 120 Tuesday March 13 2001 8 59 AM ...

Page 131: ... GC Viewer s Guide book Page 121 Tuesday March 13 2001 8 59 AM ...

Page 132: ...u for being a DIRECTV and TiVo customer and letting us serve you 8 TiVo knows how important personal privacy is to you so we have established strict policies to help protect the privacy of your personal information In summary we promise that No one outside your home not even the TiVo staff or any of TiVo s computer systems will ever have access to any of your personal viewing information without y...

Page 133: ... Service The following are more specific types of Subscriber Information 5 means information about your TiVo Service account including your Contact Information defined below and other information linked to your Contact Information such as the model and serial number of your Receiver your ZIP code your TV programming source cable satellite or an antenna the type of cable hook up digital or analog a...

Page 134: ...not identify you as an individual or household This means it is not linked to you or your household in any way We may use anonymous viewing information to benefit TiVo and strengthen our efforts to encourage the television industry to better serve the interests of TiVo subscribers If you don t want anonymous viewing information used in any way simply tell us by calling our toll free telephone numb...

Page 135: ...ght interest you You may opt not to receive communications in the future as explained in Section 5 1 We also use your Account Information in aggregate form i e excluding any Contact Information to generate demographic profiles of our subscribers as a whole to assist us to for example identify future subscribers to the TiVo Service or other services TiVo uses Diagnostic Information to help with the...

Page 136: ...h the provisions of this Privacy Promise our manufacturing partners are legally liable for misuse of Subscriber Information We use contractors to help with some of our operations Some of these contractors will have access to our databases of Subscriber Information on a temporary basis for specific tasks TiVo also uses third parties to help with certain aspects of its operations which may require d...

Page 137: ...change your privacy preferences to allow TiVo to collect Personal Viewing Information from your Receiver If you do so currently TiVo will use your Personal Viewing Information it in the same way we use Anonymous Viewing Information see Section 3 2 and it will not disclose your Personal Viewing Information to third parties without your consent However if we plan to change this policy in the future ...

Page 138: ...nor children can watch 4 We have a separate privacy policy that covers general browsing activities on our website However if you register for TiVo Service on the Web or log in to your account preferences page when available to make changes to your account or request services this Privacy Promise will apply to the Subscriber Information you provide to us in those instances 6 When you contact us by ...

Page 139: ...ermission to do so Such choices will be considered opt in choices 8 Even though TiVo has taken significant steps to ensure that your Subscriber Information is never collected used or disclosed by TiVo except as set forth by this Privacy Promise technical mistakes are possible If such a mistake takes place we will take commercially reasonable steps to correct it 8 Our intention is to be diligent in...

Page 140: ... The latest Privacy Policy can always be accessed through our web site at www tivo com 3 The TiVo Service gives you the ability to see and record televised programs over which TiVo exercises no editorial or programming control Third Party Content You understand that a TiVo does not guarantee the access to or recording of any particular program b programming is not under TiVo s control c TiVo is no...

Page 141: ...of each period TiVo may at its discretion change the TiVo Service fees from time to time TiVo will notify you 30 days in advance of any fee changes or new fees you may obtain the fees currently in effect at any time by contacting DIRECTV and TiVo Customer Service toll free at 1 800 DIRECTV 1 800 347 3288 TiVo reserves the right to suspend or terminate your TiVo Service without notice upon nonpayme...

Page 142: ...o disassemble decompile create derivative works of reverse engineer modify sublicense distribute or use for other purposes either the authorized product or software of this system is strictly prohibited You agree to defend indemnify and hold harmless TiVo from and against any and all claims proceedings injuries liabilities losses costs and expenses including reasonable attorneys fees relating to y...

Page 143: ...nia If any provision of this agreement is invalid or unenforceable under applicable law such provision will be deemed modified to the extent necessary to render such provision valid and enforceable and the other provisions of this agreement will remain in full force and effect The official text of this agreement or notice submitted hereunder shall be in English In the event any dispute concerning ...

Page 144: ... 9 GC Viewer s Guide book Page 134 Tuesday March 13 2001 8 59 AM ...

Page 145: ... GC Viewer s Guide book Page 135 Tuesday March 13 2001 8 59 AM ...

Page 146: ...35 Clearing the Channel Banner quickly 83 Channels Changes to your lineup or subscription package 68 Changing channels 30 Creating channel lists 68 Customize Channels 68 Locking channels see Parental Controls The Channels You Receive list 68 Using channel lists in the Program Guide 34 68 Channels Customize channels 68 Clock How the Receiver s clock is set 107 Conflicts Screens 61 Tips for managing...

Page 147: ... Back 36 Frame Forward 36 Icons Glossary of icons on the inside back cover Instant Replay 15 36 Jump Button 30 Keep at Least see Recording Options Keep at Most see Recording Options Keep Until see Recording Options Keyword WishList see WishLists Language Audio Language 83 Letterbox 33 84 Limits rating and spending see Parental Controls Lists see Channels Lists Live TV Guide see Program Guide 1 Man...

Page 148: ...rol Phone Avail Detection 91 Phone Connection Daily Call 87 Test Call 87 Troubleshooting 95 111 Phone Number 98 Phone Setup 10 Phone Troubleshooting 111 Pick Programs to Record 44 Privacy 122 123 Program Guide Display Options 17 34 Introductory tour of the Program Guide 16 Program Guide Data 7 Program Information 57 Now Playing Options 41 Pay Per View 77 To Do List 64 WishLists 50 Programming the ...

Page 149: ...iew events see Parental Controls Standby 80 Start Recording see Recording Options Status Bar 37 Stop Recording see Recording Options Suggestions see TiVo s Suggestions System Information 94 System Reset 96 System Test 93 Test Phone Connection 91 Test Signal Strength 85 Thumb Ratings Reset 96 Thumb ratings 21 Thumbs Up and Thumbs Down see also TiVo s Suggestions Time How the Recevier s clock is set...

Page 150: ...WishLists View Upcoming 59 View Upcoming see WishLists Watching recorded programs 40 Wide Screen TV see TV Aspect Ratio WishList Keyword WishLists 48 WishLists 46 Actor WishLists 47 Auto record 51 Category Only Wishlists 50 Director WishLists 47 View all upcoming 50 View upcoming 51 GC Viewer s Guide book Page 140 Tuesday March 13 2001 8 59 AM ...