CHAPTER 7 -
Help & Troubleshooting
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Solution:
- If you tried to record three programs at once, or watch a live TV program with two others recording, you will need to decide which
recording to cancel.
- If the overlap is a couple of minutes (for example, some networks occasionally start programs at 8:59 instead of 9:00 p.m.), adjust
your recording start and end times in the Recording Options. See Chapter 4, “Changing a Record Option”.
I recorded a program, and the recording got cut off just before the end so I missed the last bit of the program
Your recording stopped before the program or event ended.
Solution:
- The program you were trying to record may have started or ended early.
- If you were trying to record a sporting event, the event may have run over its allotted time.
- You may have had a recording conflict with a higher priority program.
- Someone may have manually ended the recording.
- Try setting the end time of the recording in the Record Options so the recording ends one or two minutes later (or more, if necessary).
You may be able to record the same program again later in the week. Check the Program Guide for additional showings.
- For sporting events, you may want to extend the recording stop time 15 minutes or more to protect against overtime games.
- If you had a priority conflict, try adjusting your start and end times. You may need to choose a different time slot to record a program
if the conflict continues.
Possible Causes:
Frequently Asked Questions
Summary of Contents for DIRECTV Plus R16
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