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Problems with Caller ID
You must subscribe to
Caller ID service through your local phone company.
Also, check to be sure your Caller ID feature is turned on (see page 33).
If you are plugging your receiver to a wireless phone jack, note that it typically does not transmit
Caller ID
information; you may need a special wireless phone jack for Caller ID service. See the user’s manual that came
with the wireless phone jack to see if it transmits Caller ID information. If it doesn’t, either connect the phone line
directly to a standard wall-mount phone jack or install a wireless phone jack that transmits Caller ID information.
DIRECTV HD DVR PRO will not turn on
Make sure the
remote control is on DIRECTV mode, and press PWR (power key).
Press the POWER button on the front panel of the receiver.
Check to make sure the power cord is plugged into the DIRECTV HD DVR PRO and the wall outlet.
Check the wall receptacle (or extension cord) to make sure it is “live” by plugging in something else.
Press TV POWER ON, then press it a second time if needed.
Check
batteries in remote control.
Be sure remote control is pointed at remote sensor, and front of receiver is not blocked.
Unplug the receiver. Wait five minutes. Plug it in again.
DIRECTV HD DVR PRO Turns off while playing
Excessive heat may have caused the receiver to go into a standby state. Insure that the receiver has plenty of
ventilation.
Electronic protection circuit may have been activated due to a
power surge. Wait 30 seconds, then turn on again.
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