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Running the System Test
The System Test allows you to run a basic diagnostics check on your DIRECTV HD DVR PRO. If you are experienc-
ing any trouble with your receiver, run the system test. It will also allow you to get your access card and receiver ID
numbers or to initiate diagnostic procedures on your digital satellite receiver.
First make sure that:
All
connections — jacks, cables, etc. — are in place correctly (see Chapter Two, Getting Connected, for more
information)
There are
batteries in the remote control, and they are working correctly
The access card is installed in the DIRECTV HD DVR PRO.
Follow these steps to run the diagnostics system test on your DIRECTV HD DVR PRO.
1) Turn on your TV and the DIRECTV HD DVR PRO.
2) Slide the mode switch to the DIRECTV position to put the remote control in satellite receiver-controlling mode, then
press MENU to display the Quick Menu.
3) Select
Settings.
4) Select Setup, then Info & Test.
5) Highlight the System Test tab and press SELECT, then press SELECT on Run Test.
6) If your system does not pass the system test, check any of these potential trouble areas: cabling, pointing the satellite
dish, phone connection and access card.
7) If you continue to have problems, call DIRECTV Customer Service at 1-800-DIRECTV.
You should run a system test several times before concluding that there is a problem. Occasional fluctuations in the
phone line or satellite signal can give temporary false readings.
HR21P Book.indb 49
HR21P Book.indb 49
11/5/07 4:04:47 PM
11/5/07 4:04:47 PM