Chapter 4
53
Troubleshooting
Fine-Tuning the Signal
If you self-installed your satellite dish antenna, you may have already used
Guided Setup
to find the dish-pointing
coordinates, acquire and fine-tune the signal and run a system test. If you need to run
Guided Setup
again,
select
Settings
from the Quick Menu, then select
Guided Setup
. Next, press SELECT on
Satellite,
then select
Repeat Satellite Setup.
Running the System Test
The System Test allows you to run a basic diagnostics check on your DIRECTV Receiver. If you are experiencing any
trouble with your receiver, run the system test. It will also allow you to get your access card and receiver ID numbers
or to initiate diagnostic procedures on your digital satellite receiver.
First make sure that:
4
All
connections — jacks, cables, etc. — are in place correctly (see Chapter One,
Getting Connected
, for more information)
4
There are batteries in the remote control, and they are working correctly
4
The access card is installed in the DIRECTV Receiver.
Follow these steps to run the diagnostics system test on your DIRECTV Receiver.
1) Turn on your TV and the DIRECTV Receiver.
2) Slide the mode switch to the DIRECTV position to put the remote control in satellite receiver-controlling mode,
then press
MENU to bring up the
Quick Menu.
Remote Control Problems
Problems with the remote control
4
Check that nothing is between the remote control and the remote sensor.
4
Make sure the remote control is in DIRECTV mode. Slide the mode switch to the DIRECTV position so the
remote will control the DIRECTV Receiver.
4
Check the batteries in the remote control. They may be weak, dead or installed incorrectly. Try replacing batteries.
4
If you’re entering a channel number that is less than four digits long, the receiver might wait two seconds before
tuning to the channel. Press ENTER after entering a channel number to tune immediately.
4
If you are trying to operate a device other than the DIRECTV Receiver that you have programmed the remote
to control, make sure you first slide the input switch to the corresponding device (DVD player, VCR, etc.). The
indicator light for the component you’re trying to control should light up when you press a valid key for that
component. If it doesn’t, make sure the input switch is clicked into the correct position.
A remote control indicator light starts flashing.
The batteries in the
remote control are running low and should be replaced soon. (Note that when you replace the batteries,
you may have to reprogram your remote to control other devices.)
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Summary of Contents for L12
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Page 84: ...TOCOM 16855980 Printed in USA 16855980_L12_Jan27_2 indb 72 2 6 08 12 50 53 PM ...