MPDU User Manual
43
9 Warranty and Service
The product is guaranteed for two years from the date of purchase. We will repair or replace the detective products
covered by this warranty. If product has already exceeded the warranty period or the problem are caused because of
illegal operation, a corresponding fee will be charged.
9.1 The below cases are not covered by the warranty:
9.1.1. Problem caused because of improper maintenance
9.1.2. Problem caused because of unauthorized change, modify or improper use
9.1.3. The device are not used in the stipulate physical environment
9.1.4.Problem in consequence of any Force Majeure incidents
9.2 Repair notice:
9.2.1. Please make sure to use protective hard carton when arrange the shipment to repair, the problem occurred
during the shipment is not covered by the warranty.
9.2.2. Please make a short note about the problem and the operation process
9.2.3. Please pay for the shipping cost as well as the customs duty
9.2.4. Please list your name, address as well as phone number that we can contact you at any time.
11
Environment
Working
Environment
0
℃~
+45
℃
Relative humidity: 5%
~
95%
Storage
Environment
Temperature: -20
℃~
+70
℃
Relative humidity :5%
~
95%
12
ROHS
Compliance