Disc Makers Autograph 7, Driver Manual

8. Troubleshooting 

1.  Printer tray will not close, opens again immediately after closing. 

a. 

If the tray LED is blinking and/or an error message appears stating the 
printer is out of paper, there is a print job stuck in the printer queue. 
Perform the following steps:

i. 

Double left click on the Disc Printer icon under the Printer and 
Faxes Control Panel, this will open the printer queue. 

ii.  Clear each job in the queue by clicking each individually and from 

the Document drop down select 

Cancel

. Cancel all jobs. 

iii.  Once all jobs are cleared power off your printer and then power on 

using the power button. 

2. Improving 

print 

quality. 

a.  Perform a Cartridge Calibration as described under section 7.3. 
b.  Remove cartridges from printer and using a cotton swab swipe the brass 

bottom of the cartridge with water or Isopropyl Alcohol. 

3.  Printer will not power on. 

a.  Reseat power connection on printer and outlet. Reseat the power cable 

connected into the power brick. 

b. Try 

another 

outlet.